I took in a dress to be cleaned, but when I picked it up, it looked exactly the same stains and all. If they weren't able to do the job, they should have just let me know instead of charging me $40 for what seems like just a quick steam. Really disappointed with the service and wouldn't recommend. read more

I took my Oregon Ducks jersey into this establishment on 11/28 and discuss with an old guy (assuming the owner) on what needed to be cleaned. I also mention I needed to get done by Thursday evening. The old man said no problem and he would have it ready by 11/30 by 4pm. As I went around 3:20pm to get a status update, the same man mention it wouldn't be done until Friday. As I discussed with him on my request to have it done on Thursday, he went to the back to check it and told be to be back in 5 Minutes! I came back in 5 minutes to what you review in the pictures. A ruin jersey due to a horrible cleaning job and possibly a rushed job. I then had a lengthy and frustrating conversation with the man and explain he F**k'd up my jersey. He proceeded to tell me the material was cheap and I need to call Nike for a refund. I told him no and explain he did this. It was in exceptional condition when I took it in and (if he review his video footage) it will show no damage when I took it in. The man continue to blame the quality, and insisted he didn't do anything wrong. Not one time did he apologize for this issue nor did the lady Maria in the back. As she enter the conversation, she began to give me some BS excuse. I didn't want to hear anything but an apology and how will they compensate me regarding this jersey. As I held back my anger, I realize a small claims case will have to come of this. As the guy decided to throw a $20 dollar bill on the counter, he just wanted me out of his store. You can only image how I felt. I never been treated like this in my entire life at any establishment. I will never go back there again. As for their motto: Not Satisfied? Please let us know is a bunch of crap. Only thing I would say is please be aware and hope this doesn't happen to anyone else! read more

Way to expensive!! $48.00 to dry clean two men's suits!!! Rip off!! Found another cleaners that is $15 per suit. Call around, I'm sure you'll find a more reasonably priced cleaners. read more

This is a Target Cat & Jack line Sweater that Landen Loved cause it didn't "hurt" when he wore it. It got caught on something at school. So now with how OCD Landen is he doesn't want to wear it anymore " just throw it away Mommy" Dude...this sweater is only like a month old no way. So I take it to a place in town by Vons, $20 later it's a hack job!!! No way my sensitive sensory child going to wear this now. Their reply was...it's the best they could do. WTH!!!!??? read more

Today was my first day going to the Santa Paula dry cleaners. I was very impressed with the professionalism that they had. The gentleman who helped me was very professional and I thought the pricing was more than fair. The facility was very clean and orderly. I will definitely recommend this dry cleaners to my friends and family. I'm a new repeat customer now. Today July 24th 2017 I went in to pick up my comforter set and to drop off a few items that needed to be altered. The facility is very clean and all of the associates I have worked with have been very professional. I never really wanted to go to the dry cleaners, I thought it would be a waste of time and money. This particular dry cleaners and alterations made me change my mind. With me they'll have a customer forever ! Thank you Santa Paula cleaners !!! read more

I was expecting small town customer service and experienced small town incompetence. I dropped off some men's dress shirts on a Wednesday, was told they would be ready by Friday at 5 p.m. I went back on Saturday and was told I was wrong about the date. I showed the owner my receipt, which clearly stated Friday and was told, too bad you gotta come back on Monday. Went back Monday at 5 p.m. only to find out all of my shirts still weren't 't ready. Three trips to a cleaners to pick up eight dress shirts? Let's just say I will be taking my business elsewhere. read more

This place sucks. Walked in with a vest to ask a question about repair. Owner was on phone so I waited patiently but felt ignored. After 5 mins the owner waived his finger at me as to say "no time for you" I said you don't do repair? He waived his finger again so I left! Will not go back! read more

I've been coming to this place for a few months now and I must say that they do a great job with my clothes. They are resonably priced and they always have my clothes ready within a couple of days. They do an amazing job with my jeans and always leave them clean and creased. read more

My clothes are always done on time, well cleaned and pressed. If I have a rush job they are good to take care of it as well. So thankful they are close to home and work. read more

I have been coming here from Ventura for the past 15 yrs . Kenny knows how to clean clothes . He uses a lot of secrets from his native South Korea to bring out stains and hard to come off products , he really is a magical Dry cleaners . The best around hands down . read more

I love Santa Paula cleaners, they are so friendly, And do a great job,You can tell they are there to serve Santa Paula and surrounding cities I have done business with them for years and will continue to do business with them along with the rest of my family! Thank you for serving Santa Paula and the great job that you do!keep up the great work! read more

I really like their friendly service and they do a good job. They are reliable and I can always count on them. I have used them a few years and would recommend them to anyone. read more

Took out some stains from my clothes that I couldn't get out, or any other dry cleaner that I tried! Plus the press lasts a while, no need to iron even after wearing it!! read more

Excellent service and professionalism. I really like their friendliness and trustworthy business. I recommend them. They do a good job and I don't trust anyone else. Very convenient too. read more

Great and Fast Service originally told me it would be ready Friday and I forgot i had a flight that day so i called and had absolutely no problem they said come Thursday and it would be ready and it was also great prices...defenetly my new dry cleaning store 5 stars!! read more

There are a handful of times you walk into a business and realize it was the best choice you've ever made (in regards to choosing a dry cleaner). The ambiance and service was impeccable. From the moment I dropped off my jeans and a couple jackets to the moment I picked them up I was extremely pleased. Very punctual and just overall great people. read more

Upon entering I knew I had found my go to cleaner in town. It is run very efficiently and they are always willing to accommodate you however they can! The person working was genuinely caring as well. Would continue to recommend to others for their cleaning needs! read more

I would never take my laundry here ever again and recommend to others you find a different dry cleaners! I dropped my suit off on a Tuesday morning and needed it back Thursday morning for a job interview. They said no problem. Thursday morning they said it wasn't ready but would be ready by 5pm that evening. They pressed it and I went on my way after waiting close to 20 minutes. I later went back to speak to the owners and took my suit back to get it cleaned since they hadn't cleaned it the first time. I expected it to be comped because of the serious error on their side. Instead they were going to charge me and not even reduce the rate due to THEIR error. The owner even had the nerve to say, "We aren't God." To that I responded no but you're the owners and you can at least reduce the dry cleaning rate because my suit was not done. Anyway, DON"T GO HERE, the customer service is horrible and they don't care about their customers at all! read more

Great service and friendly staff. Clothes are ready on time and never have to wait. I encourage you to use this business.

Excellent service. Gets clothes back in a timely manner. Reasonably priced. Decided to take my clothes here regularly. Also convenient location in major shopping center. Clothes returned very clean and pressed well read more

Another great job, won't bring my business clothes anywhere else. They also do a great job with casual clothes that I want dry cleaned.