I used Montecito Super Wash for pickup, washing, drying, and delivery of a large 6x9 washable…read moreRuggable rug that had not been professionally cleaned in five years. They handled everything beautifully. The rug came back clean, fresh-smelling, and looking noticeably brighter, and the entire room feels refreshed now that it's back in place. Pickup was Wednesday and delivery was Friday exactly as promised. They were easy to communicate with, professional, and careful with the rug. Even including a tip, the total was only about $45, which I thought was extremely reasonable for the amount of work involved. I would absolutely use them again for oversized laundry items.

Very clean facility. Their washer handles a large rug and cleaned it beautifully. A little…read moreconfusing for the payment, but other customers helped,e to figure it out.

I rarely write reviews, but this laundromat truly deserves recognition. From the moment I walked…read morein, the place was exceptionally well-maintained. Every machine was spotless, in perfect working order, and clearly cared for regularly on a day to day basis. The floors and waiting area was immaculate. No dust, detergent spills, or lint anywhere in sight. The staff was friendly, attentive, and quick to help when I had a question about one of the machines. They clearly take pride in keeping the space welcoming and organized. There was plenty of seating, clean restrooms which made the whole experience comfortable and efficient. Great job! Thank you!

Very inconvenient they do cash only. They need the app many other laundromats offer. Will not come…read morehere again .

Quality of services very amazing. The value is unbelievable five shirts for two dollars apiece not…read morebad at all. They're super quick. I get my shirts back within a day and a half. Thank you for everything.

Great hours and awesome service. Open till 7 pm on weeknights. Also on Sundays. Quick turnaround…read moretimes and affordable.

I've been a customer at this store through 3 different owners. The current owner, Perla, is…read moreextremely accommodating (special handling and requests), conscientious, and kind. The clothes come back clean, pressed, and on time. Convenient for parking, too. Highly recommended.

Quick service and good work, at a fair price. We bring our dry cleaning here all the time.read more

I've been doing laundry here for several years, but my most recent experience deserves recognition…read more I tried this laundromat once way back when it was the old Wash Board Laundromat and never went back. Since the new owner took over a few years ago, I've had nothing but good experiences. Many washer sizes to choose from and broken machines are always repaired quickly. You can pay either using cash with multiple change machines available, or you can download the ap. The change machine gives change in $1coins and you can change the $1 coins into quarters using the main change machine closest to the front door. Although there is no employee on site, there are signs posted with a phone number to call for any questions or concerns. I soon found out that this phone number is the personal cell phone for the owner, who responded to my concerns almost immediately both times I had to call. The first issue was last year when a washer had an error code halfway through the cycle and wouldn't drain, leaving my clothes locked in the washer. I called the number and the owner (Paul) answered immediately and walked me through a remedy, even giving a refund for the washer use. The second issue happened last week when my $20 got stuck in the change machine without giving change. Paul again immediately returned my call and quickly offered a refund check to be mailed to my address. I received the check less than a week later and was impressed with Paul's empathy and follow-through on his word. As a single mom without a washer in my home, the cost of doing laundry is a staple in my budget. Having a clean, well-lit laundromat to go is a priority, but the great customer service here is a benefit that is not always offered these days. Additionally, the couple that clean the laundromat before closing each night are really sweet. I often see them bringing their young children, who also help to clean and close the facility. They are really good parents, who are teaching their children respect and hard work. Although it's a bit of a drive to bring my laundry here, I won't go anywhere else. Yes, the prices have gone up over the years, but this is in accordance with the cost of living everywhere. This owner genuinely cares about his clientele, and we need more local business owners like him.

Super awesome customer service, had a problem, texted the line listed for problems. Within 5…read moreminutes got a response call and was given options for issue. I can't stress how good the customer service was, i got a follow up text next day also to make sure I was happy. You don't get that kind of service almost anywhere. Ive been a loyal customer for over 2 years and at this point will not go anywhere else. Really cool experience. The best spot in Santa rosa for laundry. Awesome

Great customer service and turnaround time. I have been here a few times to dry clean suits and…read morejackets. The last time I brought a jacket, they noticed there was a missing button and they replaced it for me. I will be coming back and I highly recommend ProClean!

Dried cleaned items should be free from wrinkles and steamed properly. This was not the case from…read moreProClean Services. The pictures showed this suit was not steamed properly, the entire inside lining had wrinkles; the shoulder pad area of jacket not steamed properly and now has discoloration, back of slacks also not steamed properly and has discoloration. The fabric of the suit is no longer the same - it looks like a worned out cheap suit. This was a quality suit, not made of cheap material, and has been dried clean professionally in the past and did not look like this. We would not return as I have never had dry cleaning items returned in this condition.

New workers who are not helpful. Not a good experience. Soap containers small expensive, dirtier…read moresince the workers lazy. Way expensive.

I had an excellent experience taking all my heavy bedding to WASH UP on Cleveland Ave. Sept.29th,…read more2025. I left it for them to do and within 3.5 hrs. it was all ready, perfectly cleaned and packaged in plastic as it was raining. The price was so worth not tiring our old washer and dryer out at home: $28.00 - awesome help and results ;-) The attendee was very helpful and did a wonderful job!