I'm sorry Silver Moon Auto this review is late as I'm fairly new to yelp but I don't forget about…read morethose with great service that have helped me. In 2018 taking a cross country family vacation from Michigan to Los Angeles we had unexpected car problems late in the day on I-40, and luckily was able to roll into your parking lot. Our Ford Expedition required a part unique to its year and you were able to track one down and had us on the road the next day for cheaper than expected.

Well I was stuck at the TA gas pump, my battery went dead, so I thought. Tried a jump from someone…read moreand it didn't work but it did from the tow truck! Got it over to Silver Moon cuz they had my battery in stock, they saw it was just corroded and fixed me up, no new battery needed! (My battery resides under my back seat floor! Who knew?). They got me back on my way to my son's graduation in Nebraska in about an hour.

I cannot recommend Ortega's Wrecker Service & Auto Repair highly enough -- a thousand stars out of…read morea thousand. I was stranded 200 miles east of Albuquerque when my RV suffered a catastrophic tire blowout and my nationwide roadside assistance abandoned me. They came to my rescue, gave me a safe tow, and let me camp in their lot for two nights while I waited for replacement tires that no one within 500 miles had in stock. From start to finish, they were professional, compassionate, and honestly some of the kindest humans I've met on the road. They made a stressful situation feel manageable, treated me like family, and priced everything fairly and transparently. If you need help anywhere near Santa Rosa, New Mexico -- roadside, towing, repairs -- there's truly no better place to call. Thank you for restoring my faith in good people out there!

I cannot recommend Ortega's Wrecker Service and Auto Repair highly enough. I had a tire blowout…read moremiles away from absolutely anywhere and was forced to drive to them on a mini-spare. I called them to let them know I was on my way, they were incredibly helpful and reassuring. Even though they didn't have my specific tire size in stock, they immediately ordered it and managed to get it to their shop in less than 12 hours! Being stuck in a small town unexpectedly is never fun, but they were so understanding of my situation. They truly made me a priority to ensure I could get back on the road as quickly as possible. To make a stressful situation so much better, they gave me excellent local recommendations for places to stay, eat, and keep entertained while I waited. On top of that, because the blowout had shaken me up, I thought I was hearing a new noise from the car. When I mentioned it to them, they didn't hesitate to do a thorough look-over of the vehicle just to give me peace of mind and ensure I was completely safe to continue my travels. Getting a blowout sucks no matter how you look at it, but this shop was absolutely amazing. I could not be happier with their incredible service, kindness, and professionalism. If you ever find yourself in need, do yourself a favor and trust Ortega's!

After a blowout of a camper tire along I-40, we needed a new tire. Donte and the others at the…read moreshop were very kind, knowledgeable and skilled while helping us. We bought 3 quality tires at a reasonable price and we're back on the road in a short time. We appreciate the help of the NM police in leading us to this good tire shop......BIG RIG TRUCK SERVICE in Santa Rosa, New Mexico. THANK YOU DONTE!

Great place to get repairs. A Great family with Mechanics that follow in trade started by a great…read moreman. They have fair prices that don't break the bank. I was supposed to post this in March 2026.

The owner greeted me with dry, wry humor after I told him my tire had a slow leak. "What side of…read morethe tire is it on?" This is my kind of Tire Guy. I didn't need to buy a new tire, but heck, I had a new best friend, so I did. Plus I got great services from the fellas that really do the work there.

This place saved me!! I was driving from CO to AZ for a concert and my tire started to lose…read morepressure. I think I hit a rut on my dirt road that caused a slow leak. So here I was, middle of nowhere and no plan. Started calling places in the closest town (Las Vegas, NM) The other shop in the area had a 2 hour plus wait but being on an already 12 hour road trip, no way I could wait that long. Soooo relieved to find this shop!!! I think they saw the panic on my face and assured me, they would get me back in the road ASAP. Within 20 minutes, I was. Such a life saver!!!

My nephew traveling alone had a blowout on his way to AZ from OH ... Wagon Wheel was w/in 15miles…read moreso we thought better to stop there than try to make 60-ish miles to his hotel on a sketchy donut & very little btwn if tire didn't hold up. Their website shows open until 5:30p but I called & was informed they really close at 5p but they would try to wait. Unfortunately he got caught behind a semi going 30mph & it took him longer than it should've to arrive. Long story shortened they waited & the tire was changed and for that I give them thanks. They however aggressively yelled at him to "Hurry his ass up..." as if the event in general wasn't stressful enough he was verbally attacked for things out of his control. AND they charged him $124 for a USED tire ... he drives an inexpensive car ... they completely took advantage of a desperate situation. Stay classy Wagon Wheel & keep your fingers crossed a Discount Tire doesn't pop up on the I-40 w/in reasonable distance from your location because w/ that behavior coupled w/ an unfamiliar brand name & a loving Aunt willing to write a factual review might just entice others to risk it & depend on whats left of their "wagon wheels" & keep roll'n on past u.

When you're flustered from roadside problems these guys help to give you the relief you were…read morelooking for. Charles was kind and knowledgable, and helped us get going again. He also went out of his way to fix an administrative problem with U-Haul that could have cost us a lot of money - He went the extra mile to trouble-shoot some issues for us that totally restored our faith in business practices! He was truthful, ethical, friendly, and professional! Way to go Wagon Wheel Towing!

These guys are great -- honest, skilled and completely trustworthy. Highly recommended!read more

I had a slow leak in my tire. They fixed it and sent me on my way. I thank him so much that I…read moredidn't get stuck on the road.

Was passing through town needed to get my oil changed and stopped here. It is a first come first…read moreserve for oil changes and got in and out within 30 minutes. They use quality filters and oil which is a good value for your money.

if 0 stars was an option id use it. I went in with my fiancé who knew the workers and two of the…read moreworkers spoke ill of me and our child and made some very inappropriate comments to my fiancé and when reported to the boss he said "well what do you expect it's not their fault." This is unprofessional and uncalled for, my fiancé may know them but we were still paying customers and that is not how you should treat paying customers. Addition: after making this review me and my fiancé were texted and harassed by an employee and the owner. Extremely unprofessional and would absolutely not recommend choosing this business for anything. There is always a better and more professional option.