Having purchased a home, I recently moved out of Park View Apartments after residing there for over…read moreseven years. My lengthy stay at this lovely and well-maintained complex is testament to the awesome experience I enjoyed over the years. From the first time I met Rich, the owner, and toured Park View, I immediately felt I found a place that was well suited to my needs. Just strolling around the complex with its gated entrance, Tuscany-theme design containing European-style fountains and a mini piazza, along with a beautiful swimming pool and lounge area, make Park View such an inviting place to live! The apartments themselves are spacious and structurally sound with tasteful Berber carpeting, engineered wood flooring, and high-quality kitchen cabinetry and appliances. Alejandro, who oversees the maintenance of the complex, was always very quick to respond to requests I submitted, often the same day. He ensured everything was in perfect working order. He always made it a point to greet me whenever our paths crossed. I highly recommend you check out Park View Apartments before signing a lease anywhere else in the Thousand Oaks/Westlake Village area.

I lived in this apartment community for about two years. It was not a good experience, and I feel…read moredisappointed.The biggest problem was with maintenance and talking to them. I told them about it on 3 June. It took two months for them to get back to me. The issue is still not fixed.The place and the house have some good points. But I did not feel that my time there was what I wanted it to be. I hope the peo

Fast, efficient, and very considerate! The colors of my lights were slightly different and they…read moremade sure it was fine with me! It was, but how kind is that?

Great facility, great employees. Would recommend this location to everyone. They know how to treat…read moretenants here.

I've lived at 1710 since it opened, and it's been a letdown. Property maintenance is poor, with…read moreunresolved issues. Cleanliness has plummeted, with filthy common areas. The neighborhood feels unsafe, with drug dealing rampant at the nearby food mart and 7-11 across the street. Vagrants roam the streets at all hours, adding to the unease. The apartment is convenient but overpriced and under managed. A once-promising concept has deteriorated as it is run by owners that are low-income apartment managers trying to do luxury. Beware!

Landlord (kristine) is very thoughtful and one of the best landlords I've had. Any time we have had…read morequestions or issues, she's been quick to answer them to the best of her ability

The air is so fresh and clean from all the trees. Sit on your patio and just enjoy the clean air…read more The grounds are clean. It is wonderful to see all the tenants with their dogs as they go back and forth from the on-site dog park. The application experience was streamlined, efficient, and easy! You can apply directly on the website. I really thought it would be harder during the application process, so it was nice that it was less work than I thought. Joy has this complex running efficiently. I can't see anyone else doing a better job. Brandon completes the work orders promptly. The apartment is in really good shape. Thank you

Nightmare of a place to live in, run... where to start, the constant heating / AC issues that cause…read moreeither profuse sweating or freezing, the very much NOT "luxury" apartments (false advertising), the terrible dryer that doesn't work, the questionable kitchens, the poor circulation, etc etc...

I've lived at Avalon Oak Creek Apartments since 2020, and if you're considering a downstairs unit,…read moreI strongly recommend thinking twice. When I first moved in, the upstairs apartments had carpet, which helped reduce noise. Since then, the carpet has been removed and replaced with hard flooring. Unfortunately, the staircase leading to the upstairs unit runs directly between the downstairs living room and bedroom, which means every step is loud and unavoidable. If you enjoy constant thumping, footsteps, and hearing your upstairs neighbors move around their apartment all day, then this might not bother you. But if you value any level of peace and quiet in your own home, this setup can become incredibly frustrating. What makes it worse is management's response. They are quick to say they "understand" the concern, but nothing actually gets done to address the issue. The responses feel more like deflection than real action. Just something to be aware of before signing a lease--especially if you're offered a downstairs unit.

Management at Avalon is the absolute worst you could hope to encounter. But this particular…read morelocation definitely takes the cake. They are exceptionally rude, and have not a clue in the world how their own system works or what you as a potential tenant need to do during the application process. If you aren't already aware, Avalon has a class action lawsuit against them for illegally withholding tenant security deposits and overcharging on rent. Please don't make the same mistake I did and give them the benefit of the doubt- listen to the bad reviews and avoid this complex. I would instead recommend checking out Country Oaks Apartment Homes which is not even a 5 minute drive but in a much better location, with wonderful staffing! As a first time Avalon resident, I had applied to one of the townhome units March 17th with the intention of taking advantage of the leasing specials, both the half-month free and $150 security deposit. On their website, they promise your application will be either approved/denied within 24 hours of submission. I did not hear back until March 19th, and after acceptance, their portal showed a $1000 security deposit instead of the $150 special. You have 24hours to pay the deposit shown before your application times out and you lose your application fee. I called 3x, and never received a call back. I stopped by the office and after a half-hour of them trying to figure out what was going on, I was told it had been fixed, but checked back on the portal to see it hadn't. I had to return to the office again, and was instead informed I would be contacted by the specialist, Danielle who would fix the deposit on Monday. When they had "fixed" the deposit, it now showed $650. After another several dead calls and ANOTHER visit to their office, we were told it was because we had dogs. No problem, we provided the ESA letters then and there for the staff. Staff assured us there was no issue with the ESA letters and that the deposit would be fixed, and that we could stop by Tuesday (a full week after my initial application) to complete all paperwork and provide the deposit then. I then receive an email from Danielle, their application specialist at 4:48PM Monday informing me that I need to pay the security deposit by 5PM that night or else I forfeit the unit. I explained the issue to her, and was then told that the ESA letters need to go through an approval process that takes a week and may or may not even happen before our scheduled move in date, April 1st. Nobody in the office had mentioned this to us during our 3 visits, nor had anyone on the phone mentioned this. At this point, we have exactly a week to our move in date, and have no guarantee that the ESA letters would be "approved" by then. The next day I then hear back from Danielle that the letters had actually been rejected because one of them was "expired". Which is fascinating, because we were told by the agents in the office that there were no issues with the ESA letters. What followed was a string of several useless email complaints simply asking for my $100 application fee back. Considering they kept tacking on extra steps and hoops we had to jump through for these "specials" that were NEVER mentioned to us, I felt it was fair. They refused to refund me, even though this whole process is nearing 2 weeks without a resolution. When I didn't answer their phone call because I was at work, they even went out of their way to call my mother on the phone and yell at her. I don't even bother trying to call back at this point if I miss their initial call, you won't get anyone. Stay far, far away from this complex, and all Avalons if you can. My mother who has lived at Avalon complexes for 6+ years was hesitant to move in with me here as she has had awful experiences with Avalon in the past. I now regret ever attempting to give them the benefit of the doubt. Evidently, this is how Avalon swindles people out of money. Please do your research and look into the many lawsuits they have against them, and check out the other communities in the area. I promise you will not regret it.

I had a great experience working with Jazmine! She was incredibly helpful, patient, and…read moreknowledgeable throughout the whole process. I wasn't sure what kind of apartment I wanted at first, but she took the time to understand my needs and walked me through several great options. Thanks to her, I found the perfect place! I really appreciate how kind and supportive she was--definitely someone you want on your side when making such an important decision. Highly recommend working with Jazmine!

Couldn't be more nightmare of a move in. The unit wasn't cleaned, the master bathroom toilet wasn't…read moreseated into the ground and the master bedroom carpet REEKED of dog pee, we moved in to both a bed bug AND severe termite infestation, our A/C went out within the first week and still hasn't been repaired (it has been 7 days at this point, in the middle of a heat wave) there isn't a single piece of wood in this house that isn't warped (including the microwave, which has been hanging quite precariously on said warped wood), pink mold and mildew in the showers, and that's just naming A FEW of the issues we've had. Management has not been helpful and if anything, combative to our requests, saying our issues are "cosmetic" and "bad luck". Absolutely abysmal job from management to move people into a uninhabitable unit. Shoutouts to Jennifer and Sunny in particular for this. I would not only recommend people not to live here, but make sure wherever they move is nowhere close to arrive laurie lane.

Kassra is my leasing agent and he's gone above and beyond to make sure my move-in process has gone…read moresmoothly. The entire staff has been lovely to deal with. The complex is beautiful, peaceful and I'm super happy to be here.

It's been 3 weeks since my last review and nothing has been done about the abandoned cars taking up…read morespots for residents and ones parked in fire zones. I have received an email from management at the complex and they stated there are strict rules against towing vehicles, so basically anyone can bring their trash vehicles here and leave them abandoned with no problem!! This complex USED to be nice but now it's a LITERAL DUMP. Management is A JOKE.

Moved in 5 weeks ago, and we love living here! Our friends who lived here many years ago before…read morethey moved to buy their homes told us how much they loved living here which meant the world for us to hear. So what do we love? The management team and maintenance team respond quickly to inquiries through the Resident App for general help and also for maintenance needs. The maintenance team here is friendly, professional, communicative, and always have time to listen to what the need is. Wow! Way to go team! Another thing we love is the atmosphere here. The grounds are beautifully kept and generate a feeling of peace and relaxation. Some places in the complex are sunny while others are shady. We love the oak trees that are framed against the blue sky by day and the pink/golden sky at sunset. Speaking of peace, this is a quiet complex, well with the exception of one dog who misses his owner when he is left alone. We used to live in a noisy neighborhood, so we welcome the quiet. At night we hear Great Horned Owls call to each other. Such serenity! Lastly, we want to thank Jenny for her professionalism and also her positive attitude. Jenny is instrumental in making the transition to a new residence very smooth. She makes sure that the new residents get a "lay of the land," so to speak. She is passionate about helping others, and this is reflected in how she interacts not only with the present residents, but also with folks moving in. If you have read this all the way through, then I imagine you are thinking of moving here too. Take the step of faith and move in!

If I could give 0 stars, I would…read more I've lived here for over 2.5 years, and my experience has been a constant cycle of unresolved issues, poor management response, and living conditions that no tenant should have to tolerate especially at the price this property charges. To be clear, everything I'm sharing below is based on my direct experience and documented communication with management over time. Major ongoing issues: * Severe noise problems due to poor construction: The building has little to no soundproofing. Everyday activities from neighbors walking, dropping objects, opening doors are amplified to an extreme level. Recently, new tenants moved in next door with multiple animals, resulting in frequent, prolonged barking early in the morning and throughout the day. Despite repeated complaints through the official app and direct communication, there has been little to no effective resolution. Windows and doors might as well be open all the time. It makes no difference to the sound coming in from outside. That's how old and cheap these windows are. * Excessive number of animals in neighboring unit: At one point, I observed multiple dogs and cats being kept in a small 2-bedroom unit next door. The noise and disruption from this has been constant and significantly impacts quality of life. This has been reported, but enforcement appears inconsistent. * Water intrusion and mold concerns: There have been recurring issues with water intrusion around windows, which led to visible mold buildup. I was advised to clean it myself with household cleaner, despite having a child with severe asthma. This is not an acceptable or safe long-term solution. Please note photos and videos of different events. * Pest problems: There have been multiple instances of rodents causing damage, including wiring under appliances. This has happened more than once, indicating an ongoing issue rather than an isolated incident. Twice I've had to repair my car due to rats chewing out all the electrical under the hood. Each time costing me around One thousand dollars. I wouldn't recommend putting any plants on your patio, squirrels will tear them apart almost immediately. * Maintenance and safety concerns: Frequent problems with lighting being out, general upkeep, and delayed maintenance responses contribute to an environment that feels neglected. Parking and all walkways were pitch black for over a month. I have video of me tripping over pavement and falling into bushes hurting my arm while trying to document it. This was at 9:35 pm! * Parking and general management inefficiency: Parking issues are ongoing, and communication with management often feels one-sided. Requests are acknowledged but not meaningfully resolved. The system in place (including their app) gives the appearance of organization, but in practice, it has not led to timely or effective solutions. Once I was forced to park my car in the Kaiser parking lot for over 2 months until they were finally able to get the neighbor not to park in the middle of 2 spots. The bigger issue: What's most frustrating is not just the problems themselves it's the pattern. Over 2.5 years, concerns have been raised repeatedly, documented, and followed up on, yet meaningful, lasting resolutions have been rare. This review isn't based on one bad incident it reflects a long-term experience of feeling unheard and dealing with issues that directly affect daily living conditions. Final thoughts: If you're considering moving here, I strongly recommend doing thorough due diligence, asking current tenants about their experience, and paying close attention to how management handles ongoing concerns not just initial leasing. I genuinely hope management takes tenant concerns more seriously moving forward, because no one should have to deal with this level of ongoing frustration in their own home.

While I don't write many reviews I decided to let anyone renting an apartment they should give…read morePatricia Parc Apartments strong consideration . It is a fairly new apartment that is priced reasonably and both the management team and people r great.

I don't always write reviews as I feel you never can judge a place by someone else experience!!!…read more Last October we moved into the most beautiful apartment building in Simi Valley! From the front of the building you can't even tell it's an apartment complex of 65 units, pool, with a court yard that makes you feel your on vacation. From the first day I meet with Leah ( Property Manger) she made me feel at home ! Leah spent over 3 hours taking me to different units all over the building, I couldn't make up my mind which floor , what side of building I wanted . Leah was so patient and from that day I knew this was home for my family . This past year with everything that has happened, Leah has made sure the community here stays safe and happy . Leah lives on site and it's nice to know that if I or my family ever need anything she is only a phone call away . A perfect example is I work 38 miles away from home . One day my daughter called and needed help, and I called Leah and with any hesitation Leah was in my house helping my daughter. There have been times when Leah has checked on my dogs . Like I said in the beginning you can't judge a place by a review . Come down or call and see what you and your family missing out on. Thanks, Leah, and all the other staff for making this place home!!!

Fraud Warning - Extremely Unprofessional and No Transparency…read more My experience with this property management company was extremely disappointing and concerning. Communication was consistently poor--multiple emails and phone calls went unanswered, and meaningful responses were rare. After move-out, funds were deducted from our security deposit without clear justification. We repeatedly requested itemized documentation and physical evidence to support the charges, which tenants are generally entitled to receive under standard tenant-landlord practices. Despite multiple requests, this information was never provided. We were charged for items and installations that were not present at the start of our tenancy, and the deductions appeared to exceed what would typically be considered normal wear and tear. Based on what we observed, the charges seemed more consistent with property improvements or upgrades rather than tenant-caused damage. We offered photographic evidence of the unit's condition, but it was disregarded. What was most troubling was the complete lack of transparency and good-faith communication throughout this process. I interacted with two individuals named Cindy and another named Hope, and despite repeated attempts, no one took responsibility for addressing these concerns or providing proper documentation. Given our experience, tenants should proceed with extreme caution. Security deposits are meant to be handled according to clear standards and accountability, and that was not our experience here. I am in the process of reporting this matter to the appropriate consumer and housing authorities for review. If you are considering renting through this company, document everything thoroughly and think carefully before trusting them with your deposit.

I've been using Lexington Property Management for 6 years now, and they are the BEST! With their…read morevetting system, they never fail to present me with the most qualified applicants, which has resulted in excellent tenants every time! Their response time for my tenants is speedy, and everyone at Lexington is so easy to work with! I highly recommend Lexington Property Management!