- 10 Star Steller service! -…read more Sooo, I'm in my MickyD's parking lot sipping on my 99-cent breakfast Iced Coffee and my car battery died! As this is a PG rated review, "Oh crap!" I needed a new battery. Customer Service- I called these fine folks, and a very nice employee told me that the owner Matt would be there to help me within 15 minutes! That's right, the owner of a business that's been in operation since 1958 was coming to help! He showed up in less than 15 minutes, jumped my car within seconds, and explained where and how to park my car at his place. Very efficient staff checked me in and took my keys. Ambience- I plunked myself down in a comfortable chair and noticed the very nice couch and flat-screen tv. Within minutes Matt came out and quoted a fair price and said it would be done quickly. Rest Rooms- At one point I headed for the restrooms and laughed out loud and the sign on each door! See my picture. Now I know why the men's room was eat-off-the-floor spotless! I didn't check the lady's room as I didn't want to deal with the screaming that would ensue! Wait Time- In less than 45 minutes my name was called, and I was out the door. That is nothing less than spectacular! My tire pressure light had lit up recently and I noticed that they took care of it without asking. Nice! Conclusion- What I experienced was a Master Class in customer service and professionalism. Ten (10) Stars is not enough!

Nervous about tomorrow. Probably won't show…read more Was recommended by a friend and after what happened he is looking to move his business as his daughter was not acknowledged just like me. Walked in with one gentleman at the counter and 3 people behind the counter. Stood there for a couple minutes and the lady asked if I had an appointment, I said no I was hoping to make one and she turned away and went to her computer. I was taken back. Customer sneezed and everyone said bless you and I said "sorry, I don't have the credentials." (Got a laugh from everyone) Stood there another 5 minutes after the only other customer went to sit down. Then I went and sat down. More people came in and I started openly asking who their best competitor is as I've been here for 15 minutes and haven't been helped. Scared me that no one had any recommendations. Then lo and behold I was pointed at and called on. Felt like the price is right and ran to the counter. Asked them who their competitors were as I'm not sure I have confidence that this is the right place for me. They all looked and the lady looked at me and said I didn't know you needed to make an appointment and I said yeah. When you asked I said "no I don't have one but would like to make one" and you walked away. Great costumer service. She was apologetic. But the first impression and confirmation from what my buddy experienced was done. I chose a tire and set up an appointment for an alignment and rotate of tires. But I'm scared if their workmanship is twice as good as their front office staff I would be lucky to have 30% of the lug nuts even on the vehicle when I pick it up. What would you do? I really want to use a local small business. But wow, just wow. I expect this kind of treatment from Firestone or discount tire. Not a locally owned business. And people wonder why local businesses fail.

It's the apocalypse! That's what it feels like when your auto AC dies in Florida and that's what…read morehappened to me! They have a great reputation for this kind of work so off I went. Arriving- They are just off US Route 27 on West Main Street and super easy to find. Their parking lot is big enough to handle the load. Pro Tip- If your work is going to take a while, use Yelp and you'll discover that you can easily walk to at least three places to grab a bite. Ambience- This is an older building, but they keep it in nice condition. The waiting area is better than most with plenty of coffee and bottled water. A nice flat screen. The men's restroom is spotless. I can't tell you about the woman's restroom as I wanted to avoid all the yelling and screaming that would ensue! Pro Tip- There is decent password protected Wi-Fi and also a Xfinity Hot Spot. Outlets for a charger are a little tricky. Customer Service- Everyone that touched me was universally pleasant and courteous. There was a little confusion between my car and another and I received multiple genuine apologies and a nice discount on my bill. They are very popular and with that comes they are extremely busy. When you go here it will help if you think of it as two places. A tire shop and a mechanics shop. They sell a ton of tires and move customers in and out with efficiency. While I was there, tire customers were waiting about 45 minutes for their turn in a bay. If you need a mechanic as I did, make an appointment. If needed, they will accommodate you with a ride home or even to a local watering hole! The Work- Always top notch for me. I have a ton of friends that swear by them! Their pricing always seems to be fair. In this town they are the first stop for many folks if you need tires or a mechanic. Conclusion- If you need tires, they are a solid choice. They are also great if you need a mechanic, but you may need to wait a bit as they are a victim of their own success!

Staff was very nice. Took a long time to get the problem fixed but the job was done right. If I…read morepay with credit card there's 3% fee which I think is ridiculous. You're already spending $500 and more. They should tell ahead of time about the fee. I would have brought cash. They did wave my 3% fee.

God Damn it! I had a flat that couldn't be repaired!…read more I decided to try these folks in my little town as they had a good reputation and were not a chain. I love supporting private businesses! Atmosphere- First impressions were not that great as you can see from my pic. Ditto the inside. This appears to be a very old building. Customer Service- Just fine thank you! I was approached instantly, and my car was brought in. Implementation- Yup, the tire couldn't be repaired but they had a replacement. Bim bam boom, in less than an hour I was done at a very fair price! I'm going with four stars instead of five, only because the condition of the building is going to scare some folks away and that a shame!

The staff are super friendly and helpful. I was taken care of right when I walked through the door!…read moreI got four new tires at a great price! I will be a coming back.

Fantastic service, friendly people. Had four tractor tires replaced. One rim needed some work. The…read moreemployees had a resource to repair the rim and all work was done in house. The communication was excellent and prices were very fair. Work was completed with quick turnaround. Excellent business!

You shouldn't tell mechanic jokes.............You auto know better!…read more If that terrible joke generated a small smile, visiting this great guy will make that smile gigantic! Arriving- It's a teeny tiny place fronting Main St. and next to Ace Hardware. It's about a minute from US route 27. Pro Tip- If you are going to be waiting, there are multiple restaurants and a great dive bar within walking distance. Just check Yelp. Ambience- Sorry, there isn't any. If that's what you're looking for, go elsewhere. Folks come here because they want quality work, priced fairly, and completed in a reasonable time. Customer Service- I've only ever interacted with the owner. This guy really knows his stuff! He's also darn good explaining the issues to folks that don't speak "Car." I've spoken with multiple happy customers who have specifically mentioned this! Services- He is a General Mechanic and is especially well known for resolving electrical issues. Conclusion- Because he's so small, he books up quick. Also, the last time I was there, payment was cash or check only. As long as you're not looking for fancy décor, come here for 5-star work and service!

Total scammers. They disappeared with $450 cash without fixing my car. We had to get the police…read moreinvoloved. Do NOT use them.

I was trying to help out a friend. She was in need of some used tires for her aging car and was…read moredeathly afraid of the negotiations! I tried to get her to come with me, but she refused so off I went. I'm not a used tire guy but in my little town this place is famous for them and the friendliness of the proprietor. It was one of the easiest transactions I'd had in a long while! The tires were in stock, the price incredibly fair and the owner, Pat, was indeed very friendly! The tires were mounted, and I was in and out in about 70 minutes. So, what did I do? I had a long 90-minute lunch. I then returned my friend's car and spun this great completely fictional story. The negotiations were grueling. I lost a pint of blood hammering out the price! I was completely exhausted and needed a nap. So, what did I get? A kiss on the cheek! Oh well! If you are in my neighborhood and are a used tire kind of person, this is your place!

A friend of mine took me with her when she was in need of something to do with one of her tires…read moreand it's not in a very nice looking area and can't be seen from highway 27, but the man there did her a solid and didn't charge her the store or dealership price. This was a few years ago. I don't know how the business has changed since the last time I visited, it was a good enough first experience to write this review with honesty and human reality of a face ti face fact based experience artificial in can't replicate

So, how's this for a car detailing experience!…read more I pulled up on a Wednesday with no appointment. An attendant jumps in my car and drives me directly across Main Street to my little towns adult libation emporium. I'd tell you the name, but Yelp gets a little pissy about using other business names in a review. I meet up with friends there and quaff a beverage or two or three. 90 minutes later the owner of AAA showed up with my keys. My beautifully finished car is parked outside waiting for me! $40 + tip and my car was spotless inside and out! Note that the price depends on the size of the vehicle. I've been using them for years and couldn't be happier!

Richard showed personal interest with my concerns. He sacrificed leaving town early on a Saturday…read moremorning- just to assist me. You see, my car broke down twice on HWY 27N this morning. Richard was the one who responded to my tow request, and helped me to remain calm. I truly feel that meeting Richard was a blessing and an answer to my prayers. It is rare to find someone who practices the "Golden Rule" ("to treat others the way you want them to treat you"). Thank you Richard for showing me kindness and validating my concerns. May you and your family continue to be blessed for showing genuine compassion.

-- Reputation is everything! -…read more I retired in this tiny town just over ten years ago and here are the things I hear about these fine folks- "God forbid if I ever needed another tow, I would call Macklin." "His employees are more friendly than the other shops in town." "I can get what I want done without that horrible upselling I get from other shops." "His prices are really fair." I could go on! Arriving- They are just off US Route 27 Southbound, very near all the Avon Park fast food places. If it's busy, park over to the left of the building. Ambience- The business has posted great photos, so I won't reinvent the wheel. The waiting room is basic and clean and most importantly, the chairs are comfortable. Customer Service- Solid as a rock! I blame the owner for his excellent hiring skills! Towing- 24/7, 365 days a year! Even if you're an impaired driver on New Year's Eve, these are your guys! Check their map on Yelp for the area they cover. Services- If it grinds or squeals or thunks or just plain fails, these guys will figure it out. Of course, they do regular service every X thousand miles. You know the deal. Pricing & Value- I'm like most folks. If I get something done, I will mention the price to my friends and neighbors to compare. Every time I smile! Conclusion- In my opinion, your chances of having a fine experience here are very high.