Omaha has a super hero in their midst and may not yet know it! This mans name is Michael and he…read morecame to our rescue on a SUNDAY with a smile on his face. We live in MN and after packing up our suv at the Omaha hotel to head back home, somehow the auto start push button was stuck pressed down. This hero answered my phone call, while out running errands and said he'd swing on by. He not only very quickly and inexpensively dismantled it in a hotel parking lot he made it so we were able to drive the 6+ hours home without a worry. We can't thank him and Evelyn enough for stopping their Sunday plans to help a random family. Top NOTCH Quality - amazing - work!! THANK YOU!

Michael and Alex are my heroes!!! Our brakes started grinding 2 days before we needed to take a…read moreroad trip. They got us in the day I contacted them and, after doing a thorough check to make sure it was necessary, replaced the front rotors and all 4 pads. They were super helpful and kind, and showed us the old parts so we could see what was going on. They went above and beyond the service requested and are a great value!!

Paid to get my car Towed my car here on Thursday being told this. "yes sir , you can bring it today…read more, we actually have a spot available just for you today , we just didnt want it to get taken by tomorrow so we made sure we had it ready for you , can you come in any time today until 6 pm" Then on Friday I get told this "hey , ,i just wanted to inform you that due to today being a really busy day for us , the timing chain still needs to be worked on , can i call you tomorrow to let you know the updates and if we can finish the job since we were backed up for just one day , i was goin to ask if we can have it till monday so we can ensure this job gets done correctly with no rush ? Asked about schedule issues and if they can confidently do this job. Then was replied with: "no no scheduled issues sir , the car is in line with the space of it still being occupied by the car itself it was just one of those days unfortunetly and we couldnt start on it today , the work time is still the same im just backed up by 1 day sir , i apologize for this inconvinience and since we dont open sundays , the best bet will be to finish it by monday" Told specifically not to start it or drive it due to timing being off and creating additional damage. But that was disregarded and started any way. Highly unprofessional place and strongly don't recommend bringing your car here if you love or care for your car. I have been lied to and disrespected. This can be you as well. If anyone has doubts or questions, I have everything documented

I'm honestly really disappointed with my experience here. I used to rely on them for fixing my…read morevehicles, they did well previously & had no issues whatsoever. This time it was different. Shortly after getting my car back, my engine was completely blown. My car did NOT have this issue before bringing it in, and now I'm left dealing with a major, expensive problem right after their service. The lack of transparency, the long wait, and the condition my car was returned in is unacceptable. I would not recommend this place to anyone looking for reliable or honest service. Thanks for nothing!

Called Todd to fix my tires he sent me pictures of it and was a bit busy so I was understanding…read morethat hey he's got the tires but can't come right now which was fine. Last text sent was if he was free or not and he just completely left me on read. Good to know that if I was stranded at a gas station and needed to get somewhere they aren't 24 hours but they'll return your phone call like they are. It's been almost 2 months and still no tires or response from Todd. Just to clarify it's only 2 tires that needed to be replaced, i've changed tires before but was looking for a cheaper option probably would've taken 30-45 min to do. Hopefully they provide better service in the future cause I'm a loyal customer to businesses that serve me right.

Like the concept of them coming to you to rescue you. Save a lot of time if you have ever had to…read morewait for a tow than you will understand and know about the killer wait times. Upon calling I was quickly dispatched a mechanic to my location, as I was broken down in a retail location with a dead battery. Mechanic Zach Cardisco was fast, thoroughly explained everything that was going on, was detailed oriented and did good work. He also hand threaded my lug nuts back on to my studs unlike many places nowadays that just throw them into the socket and then tighten them down with the impact wrench which often cross threads them or breaks the studs. He had a very friendly demeanor, kind use of his tools and equipment was careful not to scratch paint or do any damage, etc. He took a lot of pride in his work and it showed. Ask for him by name. Cons: Realize its a $120 service call before anyone does any work. Not really shown will on their website. (Website also has a few spelling and grammar errors / should be open 24/7 they have it backwards) No mobile payment options whatsoever. Luckily my bank was down the street, but be prepared to have cash ready for the call.

Trent was Amazing! We were passing through town and had an RV issue. It was a Saturday and NO ONE…read moreELSE would take us until Monday and Hatcher squeezed us in. We are so thankful. Not only that, but they were all so kind and hospitable. Forever grateful for Hatcher Mobile Services.

A great place to take your truck, Doesn't matter with engine or chassis related they have the…read moremanpower to fix it

I felt the need to update on the pricing. They used to charge $200 for diagnosing a check engine…read morelight. That is just to figure out what is wrong and not part of what the repair will cost you. Now, I understand that they can't just waste their time chasing codes for free, but yes that was a little steep. I paid it because I needed my car repaired, and I really do like them. That being said, they now charge $253 to diagnose a check engine light. I just cannot afford to pay $250 simply to walk in the door before the repair pricing even begins, so I have had no choice but to take my car repair business elsewhere. They do a fantastic job, the techs are wonderful, the repairs have been good, but they have priced me out of being able to take my car to them. I do recommend them if you can afford them because they do good work. Just be prepared for the price.

I have used them 3 times and each time they have gone above and beyond each time! Vince, Colin and…read moreteam are amazing !

do not hire him to do anything to your car or truck! he showed up 2 hours late then he left…read more10minutes after he arrived and didn't return again till 11pm when I was in bed. My friend had referred me to him after my friend had his started and belt replaced.

Do not use Todd Reinhardt as a mechanic will lie about work done, estimates, and deadlines. will…read morecross boundaries with female customers, will ask to store other customers vehicles at other customers houses. Do not use this guy from this website. use at own risk. Questionable quality

The owner of Honest Auto Repair, Larry, was the service manager of a local car dealer's service…read morecenter when I met him. I was introduced to him by word of mouth marketing; a co-worker of my wife's mentioned him to my wife when her vehicle wouldn't run after she arrived to work. We called Larry and he came over with a jump pack, got the vehicle going, said it was the alternator and he could have it ready in two hours. Almost to the minute, two hours later I got a call, car was ready and the price was his very reasonable estimate. The dealership was taken over by new management. They wanted to go with more "industry-standard" pricing and upselling. Larry was not a fan and resigned rather than follow the pressure to pad bills with pre-determined hours for a service, or trying to push additional repairs that may not be needed immediately. Within a month, the dealer had to close the service department, and was towing repairs to a second facility. Within a year, the dealership closed down. Larry opened Honest Auto Repair. He is pretty much a "one man" operation, and he keeps his estimates fair for parts and labor (my brakes were squeaking last November when the first snow fell, and I asked him to check them out. He said he brushed the rust off them, so the squeaking stopped, and quoted me a price to repair them, but said I could probably wait until spring for the work. There was no charge for brushing the rust off. I got through the winter just fine, and in May the brake light on the dash board came on. I took the car back to Larry, and he did the work, for his quoted estimate from November.) He handles the maintenance that he is equipped to do, will make recommendations for anything he isn't prepared to do, and his warranty is his personal commitment to "make it right" if your repair doesn't hold up. It is the way business should be done.

I was recommended to use Honest Auto by a friend. Great recommendation. Pricing is fair, work is…read moredone quickly, and they only do necessary repairs. I have taken my 2009 car to them on more than one occasion for totally unrelated issues. Each time, I am happy with the work and experience. I took my car there one time to get work done and I recommended doing something else to car and they asked, "why?" They asked if I was having trouble or any issue and used the common sense of "if it isn't broke, don't fix it." I think another garage would have seen $$$ and performed unnecessary work. In my opinion, they are truly honest.