They are amazing! I brought in a very sentimental watch because I could not get the back cover back…read moreon. The kind gentleman popped it right back on, and repaired another watch I brought in also but didn't charge me a penny. I will be back with all my other jewelry needs, thank you for taking care of me!

I had a good experience at Art's, even though the gentlemen there couldn't resolve my problem --…read morenot their fault! They were very kind about it. My older watch had stopped working, but it was made by a company that no longer had replacement parts. They diagnosed the issue quickly and were up front about my options -- and they didn't even charge me for the time it took to deliver the unfortunate news.

Excellent Service. Looked at my watches and repaired on the spot and I was charged a minimal feeread more

I love this store. It's a pleasure to deal with someone who really knows his business, especially…read morewhen so few people know how to fix things anymore. I was there recently with a music box, thinking maybe he could fix that as well. He doesn't do music boxes - but he not only steered me to a store that does (and gave directions), he called them to make sure. That's going above and beyond. I think this is one of Eugene's below-the-radar gems.

Excellent service and clear description of service and products…read more I needed a clasp on a bracelet fixed. Another local high-end jeweler said that it was not fixable, after they had kept it for over a month. They sent it out somewhere and have no in house expertise. At Willamette Artisans they described what needed to be done, the cost and that if it was not fixable, they would call me immediately. All was done inhouse. I am pleased with the results. Very upbeat and friendly service. This is a small business with limited parking. Street parking was always available when I visited.

Went to them to repair my loose diamond in my wedding ring, after hitting it accidentally on metal…read more Went to a previous place and was told I'd have to wait 6 weeks to have it repaired, while not having it in my possession all that time. Decided to check other reviews and found Willamette Artisans. Instantly when I walked in, they were welcoming, and knowledgable. They fixed it and polished it on the spot. Took just about 15 minutes . Looks beautiful! I'm so elated to have my ring with me! Thank you!

This is the only jewelry store to go to in Eugene if you're looking for honesty, authenticity and…read morequality. Highly highly recommended. Charles is very knowledgeable. It was an honour to do business with him. cbj, Eugene, Oregon five star rating

They are a pleasure to work with. The work they have done on my antique rings is always of the…read morehighest craftmanship. There prices are very fair. I love talking to Charles, he is so knowledgable and professional. His entire staff are excellent.

I brought my grandfather's Haid wall clock, my father's wristwatch, and an heirloom pocket watch…read morefor repair and they did a great job. Very friendly and professional. These types of repairs are expensive but worth the price if you value antique timepieces. I plan to bring a few more items in for repair soon.

I have been a customer for more than twenty years. I found on two occasions that repair estimates…read morewere excessive to the extent that it was 2 to 3 times the estimate at another highly qualified clockmaker. I also found that several clocks that were cleaned and oiled, were not actually cleaned, and some parts that should not be oiled, indeed were oiled. Maybe this was the cause of a problem that needed repairs. While appearing to be qualified, it appears that honesty and integrity are questionable. I cannot recommend the Clockmakers Gallery in Eugene, Oregon.

I needed to get a couple rings sized and decided this was the place to go. Jerel was a very nice…read moreand helpfulguy with quite a selection of jewelry. He told me all about his years of being a jeweler and showed me a book of he and wife's work throughout the years. Very neat guy. He finished my rings within an hour and half and did beautiful work. I would absolutely recommend him and will be back for all my jewelry needs.

Jerel was super helpful. He resized and cleaned my wife's ring in a timely fashion. It turned out…read moregreat, and she was very happy. We will definitely go back.

Since I couldn't find how to edit my existing review, I submit my edited and updated review here:…read more HIGHLY recommended. Walked in to this cute little jewelry store and in less than 15 minutes, I'd found the perfect engagement ring, a beautiful vintage white gold filigree and diamond, for my fiancee. Surprised (pleasantly) at the price. Spoke with Mike Anderson on that day and on future days, and the man is simply honest, straightforward, pleasant, capable and deeply knowing of his business. His fee for adjusting the ring size, also surprisingly affordable. I cannot, cannot recommend this place and this man highly enough. UPDATE: I returned a couple months later, after the above, to Mike Anderson to talk about wedding bands. He sized me, showed me different styles and fits, and we quickly got to exactly what I was looking for. Three or so days later, he called, had found a vintage ring that was exactly for me (vintage / estate, 14k white gold, comfort fit). It was sized and refitted for me, and I now have my perfect, beautiful, shining wedding band for my coming nuptials. Again, I was quite pleasantly surprised at the cost to me. Affordable! Most recently, as my fiancee and I just happened to be passing his store, we ventured in to see if Mike could perform the "hat-trick" of wordly miracles. We were in the store, total, for perhaps 45 minutes, but even before that much time had passed, he'd found her band for us. This time the band was already on site. Just having started his inventory search, and with another, older couple patiently waiting, he asked from the back of his store, "are you interested in an antique?" We enthusiastically answered Yes! He brought out the ring for her. A delicate, beautiful, decoratively engraved 18k white gold vintage band...one that matched perfectly her engagement ring. The wedding band was slightly snug on her, so he offered to have the ring stretched slightly--something I hadn't even known was possible. Since I was sensitive to price and wanted to know but did not want to discuss with fiancee present, a couple of winks between us and he understood. He offered to inquire with his jeweler / craftsman about the feasibility of the stretch, then told me he'd call me on Sunday with the result after conference with his crafter. He dutifully called me on Sunday. I missed the call. He kindly gave me the price (once again, surprisingly affordable), knew enough implicitly to leave the ring with crafter (despite not reaching me directly) and await official agreement as well my official purchase when we spoke next. This is the kind of business we are talking about. In all appearances and experience with him, honor and skill and care are all rolled into one with this Mike Anderson. Never in my life did I dare dream of such an easy, fortuitious, even providential experience in finding and procuring all three of the most vital material elements of a holy union. God bless Mike Anderson, along with much gratitude from me. He indeed performed the hat-trick.

My wife gave me a gift certificate to get the Crystal for my Rolex replaced…read more He lied and told Me it would be a Rolex crystal and it wasn't. Within day of picking it up it was making a linking noise. I ended up taking it to a Rolex dealer and they said he did allot of damage and reassembled it incorrectly. Cost Me a $1000 to get it fixed correctly. They said a Crystal replacement would have been $400 the rest was from Mike's horrible work! Do not trust him with anything besides a battery replacement. He's a hack!

When I was in Springfield looking for another shop, I stumbled upon Celeste Watch Company. Such…read morebreathtaking art. The woman herself, Celeste, was at the shop when I stopped in and was so warm and welcoming. They have a variety of designs. I especially liked the one with a peacock design, and there was one with some leaves blowing that I was quite taken with. I also saw a beautiful one with a compass rose that was a wooden dial. There was even one with a Sasquatch! They also take commissions and you can send a photo of your pet with which they'll create a watch face. You can't get more unique than that. The watch materials may include wood, mother of pearl, abalone, and so on which makes them really just stunning. I'd love to get one of these sometime because they of course are practical but they're also a beautiful accessory and fashion statement. I was given an Apple Watch that I never actually wanted (it has a couple useful features) and can go many months without wearing or thinking about, but something like this would feel much more practical to me (if for no other reason than having to charge up a watch is just ridiculous to me). I think at some point I'll be back in person or via their website to buy one of their pieces--it's a matter of narrowing it down to which of a few designs I really want.

From the owner: We design and sell original handcrafted watches. We do not buy watches from the public, or service…read moreand resell other brands.

Really nice person to do business with. Once was just a battery that he took care of quickly, but…read morethen helped get the band sized right, all within the few minutes that I waited. Other time was an old watch that simply couldn't be fixed. The owner was very up front and frank re his not being able to get the parts to fix the watch. After many hours of on-line searching and contact with the watch company, I found out that no one, not even the factory, could fix the watch. This gentleman really knows his stuff and is honest to deal with. Looking forward to bringing some other watches for repair to this shop. Without question the best place for anyone who loves watches.

Always performs an exceptional job. He can repair any watch you take to him. I have used his…read moreservices for 2 years.

I stopped by with a family ring we needed resized, they did a great job adjusting it to a smaller…read moresize and it came back just beautiful. My son was very happy when we gave it to him. Pricing was reasonable and work was done with the allotted time frame.

Customer service is friendly and they do beautiful work, beautiful displays and lots of nice…read morecollections of jewelry! Will go back when I need jewelry repairs or purchasing of new jewelry!