Dr. Shinnaman is an excellent physician…read more I wasin excruciating pain because of my sciatica when I came to Dr. Shinnaman for treatment. I was stooped over, bending sideways to the right, moaning, grunting with each step that I took, and holding myself up with a cane. Dr. Shinnaman began with accupuncture. The first needle that he inserted into my back hurt so much that I almost screamed, but by the sixth needle, I was able to tolerate the pain. By the end of the day, my sciatica had significantly subsided. Dr. Shinnaman does not just push pills to manage my pain. Over the course of the next several weeks, he continued to treat me with accupuncture and injections. By the third time that I saw him, I was almost pain free. I'm able to sleep again, walk upright again, and I'm not grunting and moaning with excruciating pain with every step that I take. I'm still seeing Dr. Shinnaman to complete my course of treatment, but he's giving me my life back. I've been treated by another back physician, but his two rounds of injections had done nothing. Even one of the best neurosurgeon at UCSF said, "this is exactly what you need". Go see him if you are in pain and nothing seems to have worked.

I am extremely disappointed with my experience at this clinic regarding a promised refund of…read more$1,174. On February12, we saw Dr Nathaniel Gamsky. We were scheduled to have a procedure completed and a payment was collected. On February 17, we had a change of heart and cancelled said procedure. I was clearly told that the refund would be processed, yet it is now June and I still have not received the money or a clear explanation for the delay. Over the past several months, communication has been inconsistent and unprofessional. I have had to repeatedly follow up for updates, only to receive vague responses or no resolution at all. A medical clinic should operate with integrity, transparency, and accountability, especially when handling patients' finances. While the staff may have initially appeared helpful, failing to honor a promised refund for this long is unacceptable. I would strongly encourage anyone considering this clinic to carefully review financial policies and documentation before making payments. As far as communication, I am very disappointed with the level of communication and professionalism from this clinic. Since February, I have called on seven different occasions and left multiple voicemails requesting a call back from the manager regarding my unresolved refund issue. To this day, I have not received a single response. Management ignoring repeated attempts to communicate with patients is unacceptable, especially when it involves a significant amount of money owed. I expected better customer service, accountability, and transparency from a professional medical office. I hope the clinic takes responsibility and resolves this matter promptly.

This is the office building for women breast imaging and a few doctors for orthopedic surgeon …read more It has big windows and lots of chair for patients and family to sit and wait . Nice restrooms upstairs and downstairs. Staffs are friendly and helpful . There is an elevator inside even it is a two story building . To make an appointment may take a few weeks to month ( especially if you are new patient) . I think it is worth the wait . I saw Dr. Joshua Richards for hand therapy. He is a wonderful doctor . ‍

Was referred here for my carpal tunnel/trigger finger. Dr Cooke and her assistant Kathryn ate very…read moregood at their jobs! They listen, take care of younand respind to emails! My surgery went great and lucky me I get to go again for the other hand.

Both Drs. Stine and Oji are my surgeons. They are superb. Dr. Stine was my surgeon for my very…read moreinvolved and highly successful rotator cuff surgery. He is my "go to" surgeon for all things orthopedic. Dr. Oji is my ankle and foot man. I adore both of these men. No one will touch me but them or someone to whom they refer me. I can't speak highly enough of TRI-VALLEY and the team there. ADDITIONALLY the staff at reception is excellent, warm, caring and friendly. Scheduling personnel is also great. Top to bottom, end to end this is a top flight group; every person regardless of function. You can't find a more caring, talented, compassionate, and skilled group of people.

I was a patient of Dr. Rush several years ago for plantar fasciitis and had a very positive…read moreexperience with custom orthotics. I successfully ordered replacement orthotics once before, but my recent experience has been extremely frustrating. At a December 2025 appointment, I was told that custom orthotics were no longer offered and that Tri-Valley Orthopedics now sells an over-the-counter branded insole instead. I wanted multiple pairs for different shoes and requested six pairs so I would not need future appointments simply to purchase replacements. Six months later, the insoles are still unavailable. Communication has been the biggest issue. The phone system no longer allows direct access to the office, messages left for the medical assistant have gone unanswered, emails have not been returned, and there is no clear way to speak with an office manager regarding the situation. At one point I was told insoles were available for pickup, so I scheduled an appointment. The day before the appointment, it was canceled because the insoles were actually not in stock. Now they are calling saying I missed my appointment. See screenshots. The lack of communication, inconsistent information, and inability to resolve a straightforward purchase request ultimately led me to seek care elsewhere. While my earlier experiences with the practice were positive, this recent experience fell well below my expectations.

All they know is to disrespect people. Do not go there…read more I had a 1pm appointment and the front desk checked me in and got my co-pay. Then I was waiting there till 1.45. That's when I was seen by their doctor. The staff is extremely non- courteous, disrespectful. The least you expect is for them to communicate the delay and be polite when speaking. But not. After my consultation appointment, the wanted me book an appointment with a therapist outside. They made me pay for my appointment and then they sent me to look for therapists outside of their business, which starts the entire process again Why would need to see them and pay them, if I was being sent to see a therapist elsewhere. It's ridiculous. It's a scam.

STAY AWAY FROM THIS PLACE they still have my money and have been ghosting me for weeks to…read morereschedule a surgery because their PA/Dr. and care team couldn't order pain meds and equipment prior to my surgery so it was cancelled. I paid a large sum of money for a PRP injection, for during my surgery (that never happened). I have spent over 40 documented hours trying to track down and actual person, which is virtually impossible. Sent six messages to through their portal about rescheduling this surgery, and have left 10 plus VMs for the surgery scheduler, no return phone calls from her either, in spite of their VMs saying, "YOUR PHONE CALLS WILL BE RETURNED IN 24 HOURS, simply not true. I called again today to speak with a management person, was told they are in a meeting but will return your call before the end of the day, and as I predicted, no call was made to me. Why make a patient portal if you NEVER RETURN THE MESSAGES. I had to go on a trip to Disneyland with a torn meniscus, and sent four URGENT MESSAGES ON THE PORTAL ASKING FOR MEDS NO RESPONSES. Now a fourth week has come and gone, wasted time, wasted effort and my knee surgery not scheduled.DON'T COME HHERE. They arenbasically ghosting me, but still have my money.

Dr. Hou is an excellent doctor. He has been treating me for my back for years. I did have to let…read morehim know at one time that his ancillary staff were making him look bad. They were not responsive or dependable. I let him know at one of my appointments the problems I was having and things have fine since then.

Worst doctor by far. All the 1 star reviews sums it up regarding to how he doesnt even care. He…read moredidnt even care about what i had to tell him regarding my back issues. Didnt even bother to check me out. He already decided he didnt care once he saw me. Sent me to fremont to get a $3k epidural steroid injection which didnt do anything!! No greet, not friendly and just doesnt care. He told me that im perfectly fine and then i got a second opinion from another doctor and now im going to have surgery on my back.. That just shows you how much he doesnt care. oh and my appointment was only 3 min max.

Hands down the best is in the business. I have know Dr. B for over 20 years and he has put me back…read moretogether multiple times. From mountain bike injuries. (tennis elbow) to dirt bike injuries. (lower back injury) Other then being a great chiropractor, his knowledge of shock-wave has helped me tremendously. He has used it to fix my plantar fasciitis, tennis elbow, lower back pain, and many other injuries. Fingers crossed he never retires. Great chiropractor and an even better friend.

I'm still currently healing from my plantar fasciitis and each time I come the Dr. is very…read morewelcoming. He has helped me tremendously with my plantar fasciitis.

I had a bicycle accident and broke my clavicle. I went to San Juan regional Medical Center, and…read moreafter the x-rays were completed, they sent it to Dr. Behzadi.. well I never saw him or spoke to him. I was told to contact his office on Monday to make an appointment. We're talking about a compound fracture on the clavicle where my arm is basically dangling, and I'm completely unable to move my arm. Not only Dr. Behzadi did not inform his office to get in touch with me. When I sent an email, and then I called the office after taking a long time making sure that I have insurance for payment they passed me to Megan who is the surgery coordinator I got her voicemail. I've waited all day and I never heard from them. I ended up going to Golden Gate spine and orthopedics in Oakland where they saw me same day and they scheduled my surgery for the next day. Not only I hold Dr. Behzadi accountable, but also his staff!

My husband is having problems with is Left Knee and we booked an Appointment to Dr Behzadi ! He is…read moreTruly an Amazing Physician who had been Practicing for Years ! This Doctor Definitely knows His Way Around the Human Skeleton I Cannot say Enough Great Things about Dr Behzadi and His Staff ! The Office could Probably Use some Art Work but It's the Doctor That Really Counts !

This place really knows how to take care of you! Went in due to a lingering shoulder issue and got…read moreit resolved in no time! They did a great job providing next steps and informing me of how to prevent re-injury. Overall great experience & great staff!

The front desk staff is always very welcoming, and the clinic is clean, organized, and easy to…read morevisit. Every time I come in for acupuncture with Dr. Shen, the process is smooth from start to finish. The insurance and billing process is also very easy. The front desk handles everything for me, and I only have to pay my copay, which makes each visit stress-free. I have been seeing Dr. Shen for the past couple of months and have completed about 11 treatments so far. She has helped me with several health concerns, especially my back pain, which has improved a lot since starting treatment. What surprised me most is how much she has also helped with my allergies. I can breathe so much easier now. Dr. Shen is very busy at the Pleasanton location, so sometimes I drive to the Fremont office to see her. Even though it is farther, it is absolutely worth it because she is amazing. The front desk is awesome about calling me when there are cancellations with her. My wife has also been seeing Dr. Shen for pregnancy and fertility support. We had been trying to have a baby for almost two years and had traveled countless times to Europe for IVF. After my wife saw Dr. Shen for about five treatments, she became pregnant. Dr. Shen has also helped her with migraines, which has been such a blessing for our family. What makes Dr. Shen special is that she truly takes the time to listen to her patients. She customizes every treatment and treatment plan based on our individual needs. I originally came to Eastern Medical Center for back pain, but Dr. Shen treats the body as a whole, and I really appreciate that holistic approach. I am so glad we found Eastern Medical Center and highly recommend Dr. Shen for acupuncture

"A+ Quality, Friendly Staff"…read more For my next visit to Dr Bell, I decided to break my shoulder. Well, okay, not really broken-- the usual rotator cuff injury. The doctor described the tendons as "shredded." This was not exactly the adjective I was hoping for, and surgery was required. The surgery was uneventful, and took place right across the street at Hacienda Surgery Center. On my next visit to the doctor he provided color photos of my surgery. It's sort of like doing selfies, except you're unconscious. Several weeks later, I was in the capable hands of the onsite physical therapist, Mark Snyder, assisted by his capable assistant. Karen. These folks are excellent-- professional, as well as friendly. I sometimes call Mark, "Mr.Pain." It was originally, "Dr. Pain," but he reminded me he was not yet a doctor. I don't know why I came up with that nickname for Mark. During physical therapy, whilst icing my shoulder, the PT team allows me to watch the TV show, "Sherri." This is part of Mark's therapy, and provided at no extra charge. I am always pleased with the proficiency professionalism and courtesy of the great staff here. A top tier medical practice happens neither easily or quickly. Doctor Bell is a very capable surgeon. I would not go anywhere else. But please don't tell the physical therapist that I call him Mr.Pain. That nickname might be misinterpreted , and they might cut me off from the "Sherri" TV show.

Dr. Bell is amazing. His team got me in for an appointment quickly, he immediately gave me an exam,…read morelistened to all my concerns, got me and x-ray, MRI, and let me know I needed surgery. Surgery went well and I'm now 2 months post op! With physical therapy right around the corner, recovery has been a lot easier with everything so close and well organized. He is also very nice and personable. Would definitely recommend to everyone!

Why would you check in a patient who is 16...make her wait 45 minutes . She calls her parent…read morebecause we are both working but that's not enough you then deny care and reschedule the appointment. Again not calling the parents , Or trying to fix the issue or even ask if the patient can even have a moment to call her parent /guardian?!!! Worst office worst scheduler also super rude and clearly tired of her job.

Thank you for taking care of left shoulder. It has been 4 weeks since my surgery, and I am seeing…read moreand feeling improvements every week. Dr Donnelly used the SpeedBridge repair on my shoulder (gold standard in terms of repair from what have researched). He takes the time to talk to you. I was at another orthopedic office but switched for a variety of reasons. This was a great decision. The Stanford Office is excellent. The staff are professional, punctual.