Dr. Anderson, Hope all is well with you…read more I am a patient at your clinic for the past 3-4 years. From day one, I realy wanted to see you so you can take care of my eyes. I have dry eyes and am suffering. I was told it was tough to make appointment with you. SO I saw another doctor who was pretty helpful. Roughly 8 to 9 month ago, I called and scheduled an appointment with in Sepetember 2026. I was so looking forward to see you. Just today I called the office and I was told the office is permanently closed. It really shocked and upset me. I really wanted to see you so you can treat my eyes. I have so many good things about you. Is there any way I can schedule a visit with you if yo you are still in California? Thanks.

Dr. Anderson was a highly competent opthamologist. He retired and closed his practice on August 13,…read more2026. Prior to his retirement, the front office staff did not answer the phone or return calls.

In my opinion, this is a 5 star rating. Here's why this establishment is a 5 star rating for me…read more Dr. Vincent Ray gladly accepted my last minute appointment due to an eye infection. It turned out that my left wye was infected with a virus. I was glad to be seen with the upmost professional services during this vulnerable time. I was seen just before Thanksgiving so again, I was very thankful Dr. Ray and his team took the time to see me. Dr. Ray performed a thorough examination and took the time to find out what my symptoms were. After examining my eyes, Dr. Ray discovered that my eye was infected with a virus and provided my with the medication to be able to preform normal duties for my Thanksgiving weekend. I am currently at my follow up appointment to discuss anything else and see the progress of my left eye. I just finished up my follow up appointment. Everything went well and Dr. Ray thoroughly explained any concerns and details that benefits me for the upcoming future. In conclusion, I would love to establish yearly eye care with Fremont Eye Care Physicians !! I high respect this establishment and invite you to do the same.

I'm torn between giving them a very good rating and a very bad one…read more The very good part. They're good at what they do, ie identifying and working on complex issues with the eye. I regularly see very elderly patients with complex eye issues here. The very bad part. They're pretty bad at the total turnaround time. While they have improved significantly in making sure that patients get seen quickly by the staff, it's often the doctor who seems to be the bottleneck here. Perhaps, if they're seeing so many patients they need to increase the number of doctors available. Been waiting here for the doctor for over 30 mins. And was just told by the attendant that there are additionally two more patients ahead of me. I cannot be wasting over an hour waiting on a doctor. At this point, I've given up on this practice, and have walked out without being seen by the doctor. I'm taking my business elsewhere.

Dr Judy Ou saved my eyes. Absolutely loved her. She is always so kind, empathetic, answers to all…read moremy concerns and questions patiently. She is amazing at what she does, always in awe of her finesse and swift agility during my multiple visits. She diagnosed and root caused the issue within seconds and put me on the right treatment plan immediately. She follows up timely with her established visits. She is also the most experienced ophthalmologist at Sutter Health - Fremont location. Look no further for your Optha needs. The ENT department at Sutter is very clean, well maintained, the staff are good and scheduling upcoming visits and answering your questions. The nurse practitioners, nurses, optometrists and assistants are all kind and friendly. I vouch Dr Judy Ou with all my eyes. :)

I owe Dr Ou my eyes and my vision. Thus the 5 out of 5. After being told I was fine but feeling…read morelike something was still wrong, I was sent to her. I was told the eyes were like window and sometimes helped diagnose other issues. I was really tired for months. Anyway, she ran tests, told me to expect nothing and tada... discovered something. I will warn you, you'll have to deal with her shining a horrible bright light shining in your eyes. Lol. Seriously, I cant be more greatful.

Dr. Sheh is an excellent ophthalmologist, her specialty is treating glaucoma. I had glaucoma and…read morehad her for a very long time. She did my surgery for me and my husband's. My husband had narrow angle glaucoma which is harder to treat and his ocular pressure post surgery is now 8 - way better than what we had anticipated. Originally, she was going to put a micro stent inside for drainage but for some anatomical reason, they did not take. She quickly changed her plan and both eyes surgeries are very successful. Thank you Dr. Sheh!! You are the best!

Dr. Sheh is an amazing Glaucoma Specialist. There have been a few times where I needed to send a…read morepatient in for immediate care. Past few were acute angle closures that jumped the patient's eye pressure very high and needed treatment. They are very busy, but was able to see my patients and help with treatment/management. Really cares for her patients.

Great assessment and assistance with eyeglasses for my child. The optometrist was very helpful and…read moreinformative.

I wish I could give them 0 stars. This place wasted my $300 and completely ruined my glasses. I…read morewent back multiple times for help, and every time I was told, "the manager is not here." When I finally managed to speak with the manager in person, she was extremely rude, unprofessional, and dishonest. Right in front of me, she popped the lenses out of my glasses and twisted the frame, then denied ever touching them. First she said she would help resolve the issue, and then suddenly changed her story and said, "Sorry, we can't help, it's been almost a year." The frustrating part is that when I tried to get help earlier -- before it had been a year -- the staff kept telling me the manager was unavailable and that nobody else could assist me. Now I'm stuck with expensive YSL glasses that I can't even use. On top of that, I feel like I was overcharged with unnecessary add-ons and hidden costs. I have honestly never experienced customer service this bad before. The manager was incredibly unprofessional, dismissive, and disrespectful. Very disappointed. I would never recommend this place to anyone.

I agree with all the negative reviews for wait time, at least 2.5 to 3 hours. The first time I…read morechecked in as a new patient, I found out that 2 people with appointment 30 minutes after mine were seen before me because they arrived earlier than me. I brought this up to the assistants but they all denied it, even though I saw a sign-up sheet up front showing names, appointment time, and arrival time. Dr. Song seems to be very knowledgeable but he only took less than 5mins to check my eyes. Instead, he kept chatting with his assistants about office matters and how 100% majoring in biology is garbage, etc. When I was still doing my tests, I was asked to stop and let another patient use the equipment just because after that she could go home. Dr. Song seems to be the only one in charge of everything, and his staff are a group of young kids who only do what he tells them to. They gave me a surgery pricing estimate without any itemization which was way over my insurance coverage, probably full of hidden charges. Another thing that I was very uncomfortable with was that one of the assistants gave me a vision test after dilation which, of course, wasn't good as my previous test, done without dilation, two weeks ago. I felt like they used that as an excuse to rush me toward getting surgery. They run a dishonest business.

You have to wait at least 3-4 hr to be seen by the doctor and he won't even explain or talk to you…read morein detail.

I visited my optometrist's office last month for a regular eye checkup. I was planning a month long…read moretrip to Europe, but during my checkup, I found out that I had glaucoma. I called Dr. Shashi Ganti's office and explained about my upcoming trip. They were very kind and were able to arrange an urgent appointment for me. Within a week, both of my eyes were successfully treated, and I was able to travel without any worries. Dr. Ganti was very professional and caring. He explained everything to me step by step and made me feel comfortable throughout the process. His years of experience and attention to detail really gave me confidence. I highly recommend Dr. Ganti 100%. Thank you to him and his wonderful office! Thank you, Sam

From the owner: Cal Retina MD Ophthalmic Consultants is a leading eye care clinic in Fremont, California, led by…read moreDr. Shashi Ganti, MD, a board-certified ophthalmologist with 25+ years of experience. Recognized by the Diplomate Board of Ophthalmology and the American Society of Retina Specialists, Dr. Ganti brings deep expertise in diagnosing and managing complex eye conditions. Our knowledgeable and compassionate team is guided by a patient-first philosophy, dedicated to delivering personalized care and a lasting commitment to preserving vision and enhancing quality of life.

I had several options for my cataract surgery because of a high astigmatism. Dr. Chow took the…read moretime to make sure I understood the plusses and minuses of each... even though I had A LOT of follow-up questions. It definitely was reassuring -- and results were better than expected.

This was my first visit with Dr. Chow, and I found her to be very pleasant, personable, and…read moreprofessional. Her explanations were clear, concise, and she answered all my questions thoroughly. I could tell she really knows her stuff, I'm happy my treatment is in her capable hands.

Hardly speaks or even understands English. Would not book appointment even in an urgent case.read more

I can't believe the stroke of luck finding this doctor. I'm very picky about who I take my family…read moreto. I honestly feel like we won the lottery. She educates patients as the examination moves along. When she finds a problem she educates you with a list of differentials and then begins eliminating as she goes. I don't know another provider who does this with their patients. I pray she isn't retiring any time soon!

I complained that the frame was tight and was given assurance that we'd do a fitting and it would…read morebe adjusted when I went to pick the glasses up, if necessary. No fitting, no adjustment. Now they say it gets better with use. I can't wear the glasses. The frame hurts me badly everywhere. As for the lenses, I see double. I'm never coming back and I'm not recommending this place.

Did not care for the selection of reading glasses for those with Medi-Cal insurance. The selection…read morewas limited to just one rack, out of the three racks of reading glasses with more complementary and attractive frames.