1. Sargent's Plumbing & Drain

1. Sargent's Plumbing & Drain

0

Broken Arrow, OK

Sargent's Plumbing & Drain

5.0 (1 review)
Open • Open 24 hours

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3 years ago

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I have always had good experiences with Aspen Plumbing. Usually they are able to get someone out…read moresame day, even if it's not an emergency. They are honest as well, just fixing what needs to be fixed, and charging a fair price. The two biggest plumbing companies in town have tried to rip me off. I trust Aspen Plumbing.

I had a water leak in bathroom right at the same level of the slab. Called Aspen Plumbing on a…read moreTuesday and they quickly responded. A plumber showed up and told me that the slab and tile would have to be busted up and he could not complete the work that day and would schedule the repair the following Thursday. He claimed it was a big repair and would take some time- he told me it was cost $2440.00 When Thursday came- Aspen Plumbing sent 2 different plumbers out to make the repair. They arrived at 9:30 am. They said they needed to go to the plumbing supply to get more material for the job. They were gone 1 hour. They made the repair and left at 12:30 pm. They spent a total of 2 hours making the repair and left. They did a good job and were very courteous; however, my problem is with the labor rate. I was led to think this job would take maybe all day the way the first plumber talked. The material they used did not cost over $50.00. That is a labor rate of over $1000 per hour- that is outrageous to me. In spite of their quick reply and doing a good job- I cannot recommend them with a positive review. I feel this is a unethical business practice and they took advantage of the situation.

Airco Service

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Recent temperatures have already reached 100 degrees, and it seemed that our upstairs air…read moreconditioner was operating nonstop!!! Temperatures were as high as 86 degrees which made conditions particularly difficult especially when trying to sleep. I change the air filter every 3 months and I clean the outside unit annually as well. After about a week of feeling sauna like conditions I called AIRCO. Nhiayee and Page arrived earlier than expected which was awesome because I was given a late afternoon appointment. I greeted them and explained the situation and helped them locate the electrical outlet and the water supply. From there, Nhiayee assessed the problem and explained that the Freon was low indicated by the dry, refrigeration line. After giving the outside unit a cleaning and flushing and filling the unit with Freon which was necessary due to the advanced age of the system. Page and Nhiayee advised that it would take several hours to get the temperature back to an acceptable level and that we should be comfortable going forward. I thanked them both and they were on their way to satisfy more customers. Thanks again for everything and we are appreciative of the quality of service and the kind and personable employees who work for Airco. Continued success to you exponentially.

Called them out for my AC which was blowing but not blowing cold air. He changed the capacitor and…read morecharged me $400, then about an hour after he left the AC started screeching because he didn't put the shroud back on all the way. Now it's sitting doing nothing and worse than before I called. When I called I now have a new appointment days out that will be "subject to further charges". He did not check the thermostat, Freon or anything, he just made it worse.

Sargent's Plumbing & Drain - plumbing - Updated July 2026

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