I've been coming here for about 4 years and I've consistently received genuine, quality service and…read moregreat customer service. Wendy is the best and she is always pleasant unlike some salons I've been too. The entire staff and great and positive attitude and environment...this makes a difference when I spend my money: I want a pleasant and experience. Even the owner is humble and friendly and she can scrub a scalp real mean and good!!!

My hair was so straight! It was kinda odd to be right by the barbershop but it's nothing they ain't…read moreseen before and it's only while you get your hair washed. I didn't notice any crazy heat damage . The reviews will have you scared but you should know what your hair can go through and what it can't. I'm pretty sure they cut my hair uneven but it's still better than what I can do. Very cheap silk press and my fear that they were gonna burn me with the flat iron has faded !

I love going to Keely's for my hair! Skye is my hairdresser and she does an AMAZING job every time!…read moreThe staff there is so welcoming and you can count on good conversation and entertainment while waiting. My first time going to Keely's was to get a blonde ombre done in 2014 and it came out so beautiful! My big hair change this year was to go dark auburn red for the fall and I couldn't be more pleased with the outcome. I highly recommend this salon and be sure to ask for Skye!! :)

Julie is amazing! I am a hairstylist myself and I only trust Julie with my hair because she is…read moreprofessional, honest, and technically skilled. Julie fulfills your hair goals to the best of her ability and makes sure you look great when you go. Every time I see her my hair looks/ feels great. I recommend my friends and family to Julie because she's great at what she does. I'll add that every time I go to Keelys it's a comforting place to get your hair done and the whole staff is friendly.

Love Donna and her team. The place is beautifully decorated and you walk out looking beautified…read morewith maybe a sore belly from all laughing you'll be doing. This is their second location with a huge WOW factor. Very professional and I just love going there.

Great salon: hair, nails, make-up, hair products, plus cute bags and accessories. The stylists are…read morepersonable and keep the environment light and friendly. Found it when my favorite stylist moved here about 2 years ago and have become a regular.

I took my granddaughters (ages 12 and 10) for their first hair color. We worked with Jennifer and…read moreMarkita and they were wonderful and patient and explained everything to the girls and asked what they wanted and it was great!! we highly recommend and couldn't have asked for a better time and the result was exceptional. We highly recommend!! Thank you!

TERRIBLE salon. Would give 0 stars if it would let me…read more Do not go here. Was treated terribly by a stylist who then miscolored my hair and turned it blue - was refused a refund. Horrible customer service -- save your time and money and go somewhere better.

They do not know how to do color here. The ladies vary in skill and quality. They over book…read moreappointments and then are rude when they ask you to wait 30 minutes or more because they don't know how to schedule appointments. Have messed up color and hair multiple times and then are mad when you question it or ask them to fix it. It's definitely cheaper here than other places but there are better aveda locations. You get what you pay for. I wouldn't recommended tried to stick with this place because they to support local businesses. But there are better salons in Columbia and Baltimore. Customer service is also terrible except one lady.

I have had facials at numerous places. Some good some not so good. I was searching for a place to…read morego monthly and I found this place because it's about 5 mins from where I work so I thought I would give it a try. I booked a facial with Rose and WOW. Without a doubt the absolutely best facial I've ever had. The room is so cozy and relaxing , Rose is so friendly and knowledgeable and she doesn't chat the whole appt which is a big plus for me since I want to relax. My skin has never looked better. I actually brought my sister up from York, PA to get one and now she's hooked. I wont go anywhere else ever again. Thx Rose. You're the best.

I have been get serviced by this stylist for years and am so excited that she now has her own…read moresalon. She's very professional, courteous and honest. She's always knowledgeable and extremely engaging. She makes sure to educate you on your particular hair type and the best way to take care of it. She has helpful tips and pointers that I for one truly appreciate. I have brought all of my daughters as well as my mother in law to receive a service and she is hands down everyone's pic. At this point she is just like family. Tamara is the only stylist in our house !

I use to go here for a wig braid down. The owner stressed that she wanted more people to book…read moreonline, so I did. The first time I booked was ok, I had to wait 25 minutes for the stylist but she did a decent braid down (that's the only reason they are getting 2 stars). The second time I booked for 8am another client came in and stated "I am a faithful client I come biweekly this time for 10 years". Mind you she didn't book an appointment. The stylist told me to wait and she would be quick. I waited about 20 minutes and she was only finished washing her hair. I realized how ridiculous that was and left, haven't been back since. Stop telling people to book online if you won't honor it.

Sue at Maxx Hair Studio is exceptional and my stylist turned therapist and sister LOL!!! I've…read moretrusted her with my hair for over 10 years, and she consistently delivers flawless cuts and color--especially when I consistently come in without a clue of what I want. Her expertise, attention to detail, and ability to enhance my style are unmatched. She's also incredibly accommodating with my busy momprenuer/wife/corporate boss lady/travel schedule, which I truly appreciate. I highly recommend her to anyone seeking a skilled and reliable stylist!

Absolutely love Sue! I have been going to her for over ten years. I moved about 45 min away from…read moreGlen Burnie and still travel back to go to Sue. She listens to exactly what you want and consults with you to make sure it will work for you and your hair type. Awesome service every time!

-1000/5 stars. TLDR: I booked my appointment over the phone and stupidly gave them my card (which…read morethey require). I had to cancel last minute due to work, the salon took all the money they could get out of me and threw THEIR OWN policy out the window. Warning- they call it a "fee", it's not just a "fee". Also I guess this place can just charge you whatever once they have your card information. I'm sorry but if I'm unable to make my appointment under no circumstance do I feel like it's fair to pay 100% of the service- nor did anyone declare what they meant by "a fee" over the phone or in the auto-text that came. I called Chesapeake Salon on the day of my hair appointment, I can't help when something last minute comes up at my job- and I realize and fully accept that I was going to pay a fee for messing up the schedule/wasting a salon expert's time. I will happily pay a fee, but 100% of it? They used zero (0) product on me- spent no time on me- and I'm expected to pay $200 for nothing! + { It goes against their website's own policy.} I would have totally been okay with paying half- maaaybe a little more. But I'm absolutely angry about this "fee". This is not fair and I was under the impression that I would not be paying full price. Heck, when I called- they had to ask "what were you getting done?" Completely unprofessional to not know what a client wants and to arbitrarily assign a price. A price that was never agreed upon might I add. ** Also also, nowhere was it overtly stated that I'd have to pay 100% of the service otherwise I'd have told my office that "no- I can't stay behind and help out today". If you go looking for the policy on their website you'll finally see what they mean by "fees" and it's sneaky how they fail to mention it + they fraudulently charged me- and that even by THEIR OWN policy! But more on that in a second... Over the phone while making the appointment they use vague language like "you'll have to pay a fee" like, I personally expect a fee to resemble 70-100 bucks. I should have noticed the red flags. They didn't tell me once that I'd be paying for a full service and not just a "fee" upon cancellation and these things shouldn't be used synonymously it's just misleading. A service they profit 100% from with 0 loss of product, 0 effort of their own. And yeah- argue all you want that I'm a time slot wasted. That I know and I agree. But a fee was what I was willing to pay, a full service slap in the face- no. Update 1: So yeah, I checked my bank account and that $200 is pending for a service I absolutely did not receive. Does this mean I'm owed product? Update 2: Still mad about this, went to the internet to look for their policy on their "fees". Their own website policy says I should have only been charged 50% because I called with less than 24 hour notice- their own words. They charged me 100% as if I were a no-call/no-show per their website. Weird- cause that's not at all what happened- because I certainly called and talked to someone within the 24 hours who TOLD ME I'd be paying them full service- before the time of my appointment. It didn't say "within 24 hours but no less than 3 hours before the appointment" for the 50%. Sketch-city. Do business here if you like the idea of a place treating others like trash. Update 3: The shady nature of this business knows no bounds. I saw another negative review here saying they have "wiped clean" other reviews they didn't like from Google. (That is where this original post lives) And so to protect my post I've saved it, their policy (with a time stamp) and I'm documenting the shenanigans with great interest. NEVER give a business your debit card especially over the phone and BEFORE you've even received service. I've learned my lesson and I hope this helps anyone especially during this time where money is tight and getting charged this absurd amount literally changes things completely. There's so many salons in this area (and these other places do not require card info up front) we do not need this abuse.

Natalia is terrific! I wasnt sure what I wanted but after a consult and explanation, i decided on a…read morecut and full highlights. Natalia is delightful in addition to talented. She loves her work and it shows; I'm very pleased and making an appointment for my 21 yr old granddaughter. You will enjoy going to this clean, friendly salon.