Thank you Hairnoia for the most amazing welcome..from the beginning I felt right at home in the…read moresalon. The professional proprietor was the first to greet me with his smile and handsome very well groomed and stately mustache. Then after a short wait the very talented and delightful Caitlin carefully consulted me about my desired look before she dutifully like a gentle hair GURU..cut my hair to make me feel, look, and radiate again! I felt revitalized, almost as if the cut made me feel brand new! Thank you for the power cut QUEEN! I recommend completely.

Sorry Yelp engineering team-- I think that 5 stars might not be enough for Hairanoia…read more I was lucky enough to be able to schedule an appointment last minute, presumably due to a cancellation. Note that many of the stylists, especially the owner Michael, tend to book out for months. The online booking system was super simple to navigate, and gave me text updates. My appointment was in the evening, which in itself is a major plus. About an hour before my scheduled time, Michael called me and told me he could accommodate me 45 minutes earlier, which was a major plus. The shop was popping when I arrived-- phones ringing, customers popping in, even though it was the evening. The decor is really charming. Lots of interesting artwork and knick-knacks to catch the eye. When Michael asked, "what are we doing today?" I told him the color I wanted and he took the reins from there, which I appreciated, because I'm not the kind of person who goes to salons very often. Later in the appointment, he also asked if he could do a certain cut he thought would look good, and I said "go for it." I'm not the kind of client that has a specific vision in mind so I'm grateful when stylists use their expertise (but ask you.) Also, Michael explained that the dye he chose was less damaging and would be better suited for my hair, and he also recommended a few other products I should use. Some salons color your hair before they cut it, but I had a lot coming off, so Michael did a quick trim first. He cut it so quickly, I didn't even notice that my hair was suddenly 3-4 inches shorter until I glanced behind me and saw the floor littered with my split ends. Seriously, think this man might be some kind of ninja. When it came time to process the color, Michael asked me if I wanted to sit outside. This was the most unexpected delight of the evening. It turns out, they set up a little outdoor area with gravel, chairs, shade umbrellas, and even a fountain to work with COVID restrictions last year, and decided to bring it back this year. This was such a lovely surprise, and made for an unparalleled hair appointment experience. I don't get outside as much as I'd like to, so I appreciated getting a minute to sit in the sun. Granted, the neighbors were playing loud music so it was not perhaps quite as serene as expected, but I didn't mind so much. Throughout the visit Michael was very nice, as was the rest of the staff. My hair came out nice and the price was very reasonable. In fact, it was like reverse sticker shock-- I was actually surprised at how inexpensive it was. As someone with long hair, I tend to get charged more for these services-- I think because most stylists tend to do color first. Both the inside and outside areas of the salon were beautiful. Definitely recommend this one-- especially in the warm months when you can catch a little sunshine while your hair sets!

What a lovely peaceful space to get your hair done, and the staff are friendly and approachableread more

I recently moved upstate from Long Island and needed to have a highlight and haircut. I was…read moreextremely nervous having had my hair done by the same person for over 20 years. The staff was extremely friendly and the color and cut was absolutely fabulous! The young girl that did my hair was remarkable considering how young she was. I was genuinely impressed & I am super great full and would recommend Julie and her staff anytime! Definitely a new client!

Amanda did a wonderful job of fixing my last haircut, which was very uneven and poorly cut. She…read moretook her time to blend my thick, wavy hair and even up all of the layers and edges. The highlights also look amazing. I appreciated the extra time she took to blow out my hair to make sure it lay properly and was cut well. I will definitely be going back.

Today was my second time here and once again I absolutely recommend this place! Emily does such an…read moreamazing job and she's incredibly friendly and welcoming. I just went in for a cut today and this was the first time where I walked away feeling like a star (just from a cut!). I feel so refreshed and so much better about myself. She's a rockstar and is my forever go-to.

Luchiana was my stylist! Not only did she do an incredible job on my hair but she was also very…read morehospitable and attentive. She helped me find a shade best suited for my skin tone. I'm also very happy with how she did the trimming. My hair has never had as much volume as it does now. Will definitely be back again!

Had my hair done by Lucky. The blowout itself was fine, but she was incredibly rude. Pushes my…read moreappointment back 2 hours the day of, then proceeded to lay into me about a booking error about the type of blowout I booked for my hair length . I apologized again and again and told her it was a technical error, and she keeps repeating her frustration at me, while she's laying into me, she uses severe heat and pulls at my roots. She also criticized my hair itself. While I understand that she may have been frustrated, this did not warrant such unnecessary behavior, was a very unpleasant experience.

Had the Classic European facial here at the end of May, 2025. The room where the service was done…read morewas FREEZING; it was a chilly day to start with and not a comfortable/relazing procedure with the chilly temps in the treatment room. While the staff member who performed the facial was very nice and polite, she seemed inexperienced and tentative. Last, the facial left me with dry patches across my cheeks and a depleted skin barrier. Overall, not a good experience. I emailed the spa with my feedback and never received a response.

Professionals continually did not take Appointment times seriously~hurtful gossip &…read moredesk experience bitchy to cover for the timing problems yet there is talent in staff who cut feelings as a group but nice hair, Fortunately salons in oswego are a drop in the bucket.

I just got my permanent eyeliner (top and bottom) and permanent lipliner done at Studio 11 by the…read morelovely owner, Ann. Although it is the first day and I'm a bit swollen, I can already tell that it's beautiful and exactly what I wanted! :) She patiently helped me select the right lip liner color to achieve the natural but enhanced look I was going after. Ann also remembered that I prefer my eyeliner a bit wider on the outer edges of both my top and bottom lids. She regularly checked in with me to see how I was doing and would pause to hand me a mirror to ensure we achieved the look I wanted. I love the outcome and I'm looking forward to stoping by Studio 11 again for my FREE TOUCH UPs (totally included, which is amazing). Also, I want to send a shoutout for the great deals they offer on the various days of the week! Check them out ;) ; Thursdays has a deal on facials which I shall definitely be taking advantage of.

Becky once again performed magic taking my long locks to the sassy style I get so many compliments…read moreon! I needed a lift after some facial cancer surgery and she was prescription I needed! Always tremendous service and a welcoming environment there. Thank you!

Shelly was so friendly, and gave my hair the perfect trim. My hair has much more bounce now. My…read morehair hasn't been cut in more than a year. She was great to chat with, and she made my hair so much healthier. I also like that she didn't push any hair products on me. Next time I come home to Auburn, NY I will return to Shelly. She has very reasonable prices too!

My hair looks and feels awesome! I just had my first experience with Stephanie, she is super…read morefriendly and made me feel really comfortable. I was recommended by another client of hers and she definitely delivered!

I just got the most refreshing haircut w/ Nina what a beautiful ray of sunshine she is !read more

My sister in law took me for our first ever facials from Encore in preparation of my wedding last…read moreyear. Karen both worked on us and it was such a wonderful experience. We both felt so at peace afterwards - it's not just a facial, she also massages your hands, arms, and neck. I can't wait to go back again!

Jenna did an amazing job!! Never have been more impressed. My hair was a complete wreck she was not…read moreonly able to fix my real hair but my extensions too. Wonderful service and will definitely keep coming back!

I was to be a new client for Tracey, one the hair stylist. I am not impressed. She came out after I…read morechecked in with the receptionist asking if I minded if she was running a BIT late on a haircut. After waiting over a half hour past my appointment time and observing that she wasn't going to be ready for me soon I left. My thoughts was she may rush my appointment because now she's running late possibly for her next appt.? Not a comforting feeling being a new client. It's too bad, the other stylist in the salon seemed very pleasant. They came right out to greet their clients and escorted them to their salon chairs for their hair appointments on arrival. I am sure once one is in the chair the quality is very good but I'll move on.

My stylist did just what I asked for, pleasantly and efficiently…read more The other stylists also appeared to have a nice approach with their customers.

Love this Salon! I've been going here since I was in high school! Sue and Laurie are the best and…read moreI've never had Elisha do my hair but I have seen people after her cuts and they look great. All of the staff are friendly and know you by name. I will always be a customer of this great salon!