Staff is rude, and the veterinarians are only concerned with up charging your appointment. Charged…read moreme 96 dollars to WRAP my Yorkies shoulder, it fell off 30 minutes after we got home, went back the next morning and they said it doesn't need to be wrapped but would not refund me the money they charged to WRAP it. Do not use this Veterinary clinic To Osage- do not respond with your weak apologies then turn the blame on me like you've done to every complaintant. Poor business By the way I wrapped his shoulder for 9 dollars And found a new vet

First of all, my family is first-tine per owners and have just started learning the ropes. I have…read morebeen bringing my rescue husky to osage for almost a year right after we got her from the shelter. There has been no mention of treating our dog for tick, fleas, or otherwise the whole time we have been going to Osage. For the last 10 months my husky has been itching like crazy and we have taken her to Osage many times. Every time we are told that she has allergies and we have gone forward with treating that. The itching hasn't improved and she has developed skin infections over the past two-ish months (which was treated). The last time we visited they have stood by that she has a skin yeast infection and they gave her more antifungal pills. Well, she's been getting steadily worse. About a week and a half ago she started having labored breathing and shaking while she was laying down. We immediately took her to the animal hospital (this occurred late on a Saturday). After running blood tests and checking her out, she was immediately diagnosed with heart worms and erlichia (a potentially life-threatening tick-bourne disease). The emergency vet also preformed a skin scrape on her and diagnosed her with having severe sarcoptic mange (scabies in humans). The emergency vet said that she probably has had all of these issues since she came from the shelter. Also, my husband, daughter, and I have caught the scabies and have been itching for weeks. So, beyond frustrated! We got the quickest vet appointment at a highly recommended vet clinic. They recommend a one-tine flea and tick treatment (anti-parasidic) that will also treat the mange mites. In other words, if Osage had recommended a one time flea and tick treatment when we first saw them, we would have saved over $1000 in vet bills and treatments, the suffering of our dog for 10 months, saving us from getting scabies. DO NO GO TO THIS CLINIC!!!!