My dog didn't get groomed, it was just a shave. A short shave. The price was outrageous for what…read morewas done.

Here is the reason for only 1 star. I have 2 dogs, a Yorkie and a Shitzadoodle, who have been…read moreabused & traumatized by 2 groomers in California who cut them, hurt them, caged them for to long of time and who I suspect drugged them. The LA news channels exposed with hidden cameras Bad Groomers and their Practices, and what to look for if you think your pet is being abused or drugged. It's a common practice to drug dogs, so they can get more pets in to make more money. The news also showed pets being hit with brushes if the dog whined or moved. They also interviewed groomers who said, A good groomer only needs 1 to 1,1/2 hours max time to groom 1 dog. My dogs are afraid of the brush and they're afraid to go to groomers. Our Shitzadoodle panics in a cage, he will make himself bloody trying to get out of it. I take him to places that have play areas. So with this kind of past history I'm very leery of taking & leaving my dogs with new groomers. I went in unannounced to the Speckled Pup to introduce myself, check the facility out and to interview them. I meet both Sherri and Kendra. They showed me around the play and grooming area. We talked about our past bad grooming experiences in LA. They assured me that they don't drug pets and that my dogs would only be there a couple of hours for their groom. After talking to the ladies I felt comfortable enough to make an appointment for my dogs to be groomed the next day. The next day I brought the dogs in and I stayed while letting the dogs get to know Sherri & Kendra. Both dogs were done with their grooming in 3 hours. My dogs looked absolutely beautiful. No nicks or cuts visible and my dogs acted happy with their experience. Sherri and Kendra really did a wonderful job! Unfortunately the second time I brought my dogs in to be groomed was the last at Speckled Pup. I dropped both dogs off at 9am. I did not see Sherri or Kendra. The quite man who runs the front counter said they'd call me when the dogs were done and he took both dogs into the back. At 1pm I called to see if the dogs were done & ready. I was told the groomers were really busy and that they'd call me when the dogs were done. At 4:30 pm I called again and was told the dogs were almost done and that they'd call me when the dogs were ready to pick up. At 6pm I finally got the call to come pick up my dogs. When I got to there no one was in the front area. A few minutes later the man came out and looked at me, so I said I was there to pick up my dogs. He went into the back, I could hear my dogs whimpering because they heard my voice. The man brought my dogs out a few minutes later. I noticed it was super quiet there were no other dogs there, my dogs were the last dogs to be pickup. I wondered why??? I wanted to talk to Sherri or Kendra but he said they'd left. My dogs were panting with tongues hanging out and were ready to go home, so I paid and left. My husband and I noticed how tired the dogs were and they couldn't get enough water. They drank 2 whole bowls, scarfed down their dinner and went to sleep! They were exhausted! The dogs also slept a lot the next day. I don't know if they were drugged or if they were just exhausted from being caged for 9 hours. I'm angry & disappointed that both Sherri & Kendra at Speckled Pup knew right from the beginning my dogs traumatic history and that I never wanted my dogs there for more than a couple of hours. * I will never bring my dogs here again. * I can not recommend Speckled Pup. * 9 hours for 2 little dogs to get groomed is UNACCEPTABLE!!! *A good groomer should only take 2 to 3 hours to groom two dogs. 1 to 1, 1/2 hours for one dog. If a dog is there any longer than that the groomer has either over booked themselves or they've drugged the dog and are waiting for it to wake up and not show the signs of lethargy from the drugging.