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    Ripple Fiber

    Ripple Fiber

    1.4
    (45 reviews)

    While the install came with a lot of problems. We did finally get it installed correctly. The…read moreservice has been great. The clarity and speed on all our electronics has been much better than we had with spectrum. Now, we're glad that we made the switch to Ripple Fiber.

    Worst experience I ever had turning on a new service and it still doesn't work even close to what…read morewas sold. Long story short, great sales experience. I opted for the 2Gig eero7 mesh router unit with cellular backup. Next day they are out to mark the property for the fiber run to the house. That's about as good as it gets unfortunately. "Outdoor" Tech came Monday to bury fiber to the house and cut my Spectrum Cable, so I was out of internet service for a day and a half until Spectrum ran a new line yesterday. I ordered 2Gig with eero7 and cellular backup. Tech couldn't get the unit to work. After 5 hours, he ended up putting in a Radisys all in one ONT instead and that was able to be provisioned.. He told me that the other end was a Radisys unit, so it had to be a Radisys ONT on my end. I don't know what to believe.. So here I sit without the eero7 setup, max speed of 800MB if I'm plugged in. I was told the Nokia won't work at my house?? Called them Wednesday and they said the eero7 should have been installed and absolutely should work, now they're sending the same guy out today (Friday) to see what they can do between 1 and 5. Tech calls to say he's running late around 1PM. Promptly at 1:30 Tech drives down my road and turns around, I go out to meet him and he's gone. He said he had to run do a quick call and will return. 4 hours later, 5:30PM on a Friday, I call him. He said he said he was going to stop by and tell me in person that he couldn't do anything for me until they upgrade the head end. Now here I sit on Friday evening with no resolution and no idea who's telling the truth at Ripple, but now I guess I'll have to wait until Monday to call then to see if I can get a truthful answer. BTW, they did make sure to charge me my first month's bill after the tech left the first time..... Just Awful.

    Satellite Depot - televisionserviceproviders - Updated June 2026

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