I was so excited for this internet. I am not an ex comcast employee like some might say below. I am…read morea normal Fort Collins resident. We pay for a gig 1000 and are getting about 90 to 80 upload and download speed, even hardwired in. We have been going back and forth with customer service and technicians at our house. Every time we try to escalate to a supervisor or manager, we are told no one is there that can help us and they will call us. We still have not gotten a call. There are two of us in the house that work from home, this is literally our lively hood. We had an appointment for another tech to come to our place, and they canceled it without telling us. They sent an email after they were supposed to be here. They don't really seem to care about customer service at all.

I feel like a lot of these reviews are written by Comcast employees. We switched from Comcast…read morecable to Connexion and there's simply no comparison: despite similar advertised upload/download speeds, Connexion is objectively faster and lower-latency than the Comcast connection while being similarly-priced. The static IP option is just $20/month more, whereas we would have to shell out for the Comcast business plan. Upload speeds on Connexion are like, 5x what they are on Comcast.

Today I have been trying to get dish to solve this issue. It's been like this all week. We have…read morethem on the phone daily. Today it was a nightmare. We have had them on the phone all day. My husband talked to them first. I have taken the last 10 calls. Needless to say that I am totally pissed off So they told me that they would send a service man could be here on Sunday . Sorry but that is not acceptable. I'm waiting for them to return my call. If I could give them a ZERO I would. If you are thinking about dealing PLEASE don't.

Dish is one of the most scams you will have don't get dish network I called them a few weeks ago…read moreand they told me that I could get a payment arrangement but charge me 15 dollars so I said ok a week later my service gets shut off so I called them they charged my old bank account when I told them not too but throws ass---- did and now my bank account is over drewed and they won't help me too get my service back on and there customer service people hang up on you for no reason at all and they don't care about there customer all they care about is there selfs and money there very rude and unprofessional so I wouldn't get dish network plus I was promised 150.00 a month a month later my bill was almost doubled that and when you call they tell you oh well we can't do anything about it and your bill gets higher and higher every month

We had TDS internet for 7 years and have had consistent drop outs and slow speed in Johnstown CO…read more(despite having Gig service). We have also experienced billing SNAFUs on several occasions. Once Xfinity became available, I decided to cancel my account in early May 2026. I called and spent 2 hours on the phone and finally got a rep who told me they would send a return shipping box for the modem. That never came. I called again and was told they would ship out another return box - and it never came. Meanwhile, TDS charged me a $179 fee for equipment not returned. I found the local TDS office and delivered the modem in person. The employee said that my account had been adjusted to note the return. Today I received a bill!!! TDS is a crappy company that oversells service while shortchanging servers and infrastructure, and has the most customer unfriendly and convoluted business practices I have encountered. AND their website has dead links.

Avoid TDS at all costs. EVERYONE at TDS is incompetent, from the Techs who install to the customer…read moreservice department, billing department, and even supervisors. Every employee has a far different answer from the previous one and then each employee simply states, "I don't know why the other employee would say that!" But then further messes up your account. If you want to avoid a headache, avoid TDS. Not one employee here knows what they are doing. -and all I had was internet, which apparently is too much for them to handle.

Had to pick up a new Xfinity tv box. Everything went well!…read morePolite. Knowledgeable and professional. The best!

They shut down my service and then when I took all my equipment back like the modems in the boxes…read morethey failed to issue the credit for my account and now they think I'm going to pay it all and they're out of their mind .

Took three months to cancel account during which I spent an average of 1 hour on hold for every…read morecall to them. I received different answers on every call and they continued to bill on closed account. Incompetent at best and more likely a scam. I do want to note that out of 9 calls I, on three occasions, reached a competent, helpful person. Resolved problem after 3 months, a minimum of twelve hours and the fact that I took notes. I , too, would give a negative if I could. No wonder they are going bust.

century link has a company ripping up our properties again after what the city did for its…read morebroadband. the company rep I have spoken with is horrible . it will be a very cold day in Hell before I ever use century link.

We had TDS internet for 7 years and have had consistent drop outs and slow speed in Johnstown CO…read more(despite having Gig service). We have also experienced billing SNAFUs on several occasions. Once Xfinity became available, I decided to cancel my account in early May 2026. I called and spent 2 hours on the phone and finally got a rep who told me they would send a return shipping box for the modem. That never came. I called again and was told they would ship out another return box - and it never came. Meanwhile, TDS charged me a $179 fee for equipment not returned. I found the local TDS office and delivered the modem in person. The employee said that my account had been adjusted to note the return. Today I received a bill!!! TDS is a crappy company that oversells service while shortchanging servers and infrastructure, and has the most customer unfriendly and convoluted business practices I have encountered. AND their website has dead links.

Avoid TDS at all costs. EVERYONE at TDS is incompetent, from the Techs who install to the customer…read moreservice department, billing department, and even supervisors. Every employee has a far different answer from the previous one and then each employee simply states, "I don't know why the other employee would say that!" But then further messes up your account. If you want to avoid a headache, avoid TDS. Not one employee here knows what they are doing. -and all I had was internet, which apparently is too much for them to handle.

Work for them through a 3 party vendor, 3rd party vendor (platinum satellite Miguel) sucked as…read morewell. Covered 4 states installing directv. Bad customer service, bad contractor service. If you are getting any satellite services go directly through the provider. These companies will promise you the world and then stick it to you.

This company has, with out a doubt, the worst customer service of any company in any business. We…read moresigned up for tv and internet and we never got the promised price and after 8 months of phone calls, fighting for what was promised, we never received any answers or satisfaction. Do not deal with this company for anything. They are dishonest and do not live up to their promises. I wish I could give them no stars. They do not answer phones, emails or any other communication. Worst of the worst.