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Lewis Center, OH

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Satellite Video Products

5.0 (1 review)
Open 10:00 am - 2:00 pm

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11 years ago

Honest, very competitively priced, and been in business for over 30 years. Old school, no website but the service speaks for itself.

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Spectrum

Spectrum

1.1
(12 reviews)

It is with much sadness and ,as a senior and blood pressure dissatisfaction ,that this note is…read morewritten. About 10-15 days ago we got an unexpected package in the mall with new spectrum router and modem equipment . The directions assumed we would install the new Spectrum equipment ourselves. Oh yeah ! What happened to the techs? . A relative who specialized in computers for the Medical system and my husband spent more than 2 hours installing your simple instruction equipment - NOT!! They had to call the spectrum tech as well. From our perspective we should have been offered a reduction in our billing- something you should consider in the future. Furthermore you seem so specific about the returned equipment to an office to make sure every part was there, but did not consider the fallout of many who may have left for vacations or worse yet gone for the season. Spectrum needs to return to the service business it was. This modern day tech service company either went to sleep at the wheel or just hired new management when they decided to change their equipment. Either way, Spectrum missed their mark badly!

The Spectrum service in Delaware, Ohio is shit. It goes down more than a $2 whore. 4 times just…read moretoday there have been outages. 4. And over the past week there have been 7 outages. Not all of them rise, apparently, to receiving a text message, but when you go to the Spectrum Internet site it confirms it for you. I moved here from Powell, Ohio, and Spectrum almost never goes down in Powell. Powell also happens to be one of the richest areas in all of Ohio. Coincidence? No fucking chance. Hey Spectrum, how about hiring some engineers to keep this shitty service running for more than 4 hours at a time? Powell isn't the only place that needs reliable internet. But I guess Delaware isn't rich enough for you to give a shit. If you have any other options, literally anything at all, and you live in Delaware, Ohio, do not, I REPEAT, DO NOT CHOOSE SPECTRUM. One last thing. During an outage they will tell your their technicians can't help you. That's right. Apparently they can't tell you why the internet is down or why it keeps happening OVER AND OVER AGAIN. Know why? You're not rich enough for them to give a shit. Fuck you Spectrum. Fuck you and your class discrimination.

Breezeline

Breezeline

1.6
(192 reviews)

Trying to be fair but I am always getting notice that our area is "being serviced" and the internet…read moreis diwn. Okay then service my bill with adjustments. Still Breezeline is better than most, particularly Spectrum. But we are moving and it is a real headache canceling service. You can't call. You can chat. You wait, and wait and wait and then answer many questions multiple times. Then just when you are almost finished, you get dusconnected. Since you provided your number can they call back? No. You must start the process over again. Is there something wrong with an 800 number with a callback option during normal business hours? Xfinity had the same business model and I just ended up successfully using my Visible hot spot. Sure I like using my smart devices at will. And I barely remember how to use a light switch with my smart plugs but 90 minutes to cancel service is ridiculous. I also got the feeling that the agent was on multiple chats at once. Please dont refer to me as a valued customer. If I was valued, it would be easier to interact with you. And i wanted service canceled at the end of the month and told them so. I bet they cancel today and it is too much hassle to stop them.

Breezeline services are very poor. They keep sending technicians on top of technicians without any…read moreoutcome. If you try to contact them via customer support, they leave the chat in the middle of the conversation without resolving your issues. I have to be on with them literally every week trying to figure out why my internet connection is so poor. Its a different answer every single time - your modem needs to be replaced, your area has a outage, our wires were cut, you need an extender, you DONT need an extender, your plan needs to be changed, etc etc . This clearly shows their inexperience. I am surprised they are still in business and have customers. I would rate -5 stars if I could. Your technician told me on May 26th that she would ship me a new modem because I had internet connectivity issues. On June 6th, I again reached out to the customer support for internet connectivity and they said that no modem was shipped and they dont see any such request on my account. I mean, seriously, are we a joke to you guys ?

AT&T Internet

AT&T Internet

1.2
(72 reviews)

Got rid of that awful Spectrum today. I will gladly drop off the equipment and tell them where they…read morecan put it!!!. No more having to program 3 DVRS just to be able to see a recorded show where I want in my house. No more paying extra for wifi. No more having to reset that old tech stuff they use. Even the speed of the internet gave me a problem. Tech that did the install was on time. Cared about making sure everything thing was working and connected to WiFi before he left. ( Unlike the install with Spectrum) ONE DVR to program and if I am done in the bedroom, I can just pick up the dvred show in the kitchen where I left off. A remote that came with instructions unlike the one left by the other company. I have had UVerse for years in Michigan and so happy to be back as a customer. I just wonder why the apartment complex I live pushed Spectrum so much. Kick backs, friend sells it, or don't understand that ATT updated the lines so it comes out of the wall like cable. I don't stream shows, use on demand, or apps. Call me old fashion, I just want to see documentaries, news, and sports. Get to my email and info on the net. Have a home phone number with a corded phone to keep my account numbers safe. I trust a company that been around for a century and survived being broken apart but put itself back together.

Never use them if you can help it. Terrible billing system. Terrible customer service. We were…read moretold by one representative that our returned equipment was located. Now we are being charged for it. Systems do not talk to each other. We are told they cannot locate our equipment based on the serial number. We are being charged because we do not have the receipt from the UPS store where we returned the equipment.

Frontier Internet

Frontier Internet

3.0
(2 reviews)

I just needed internet services. I have had the service for over a year now. Started out great and…read morethe monthly charge was good. But the services started going downhill. I could not get online or I could get online but could not get into my apps such as my banking app. Then they started charging me more without notice till I was paying $100 a month for pretty much no service. It is hard to get a hold of them. I cancelled today and for that offense I have an extra $100 in fees tacked onto my final bill. Biggest rip off I have ever seen. Stay away from this company. Thought Spectrum was bad until I had the misfortune to start with this company.

This review is for our technician Nolan, not frontier as a whole. Nolan was the first person to…read morecome out and give us a plan for our fiber WiFi and he was extremely knowledgeable and helpful. After this frontier sent out people to do tunnelling for the fiber to be run through (which we later found out was done incorrectly) and explained that after this was done someone else would come by to actually install the internet. After two weeks we had an appointment that canceled on us and then another one a week later that also cancelled on us so we were willing to give it one last shot before switching to another provider. Nolan ended up being our technician that was assigned to us this time and he went above and beyond to make sure everything would be installed correctly! During this process the frontier customer service was a nightmare to deal with, but if you're looking to get WiFi from frontier ask for Nolan because he will make sure the job gets done.

Satellite Video Products - televisionserviceproviders - Updated July 2026

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