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    Satisfaction Cruises

    5.0 (2 reviews)

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    18 years ago

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    B B Riverboats

    B B Riverboats

    3.3
    (223 reviews)

    We went on the Captain's Lunch Cruise on a sunny but chilly day in late April. It was really…read moreenjoyable and worth the price for sure. We sailed on the River Queen which is the smaller boat. The food buffet was very good and there was something for every taste. Very fresh salad with two dressing options, rolls, meltingly tender beef in a rich brown gravy, baked chicken, mashed potatoes, farfalle pasta in red sauce, scrumptious grilled vegetables. And decadent creamy cheesecake for dessert. Free coffee and tea, and reasonably priced bar drinks for purchase. Our server, Anna (Onna?) was most attentive and usually within sight if you wanted something. The whole crew were very professional, very polite and respectful and eager to please. Our entertainer was engaging with his ongoing narration of the sights and historical facts along the river interspersed with banjo music. The two hours went by quickly. I put on my hoodie and spent some time out on deck, where you can smoke 'em if you got 'em. I decided it was time for a cocktail so I ordered an Anchors Away which was delicious, nautically blue, and had a definite kick. I was really looking forward to getting the pictured souvenir glass, but the first of two wrinkles took place as I was advised they were out of them due to some recent large parties on the bigger boat. Boo. If you're going to advertise souvenir glasses, order more than enough to keep them in stock. Anna arranged to give me the drink in the larger souvenir vessel, which is pretty, but heavy ceramic and I don't see myself using it at home other than for a decoration. The second wrinkle was our bar tab printed out as though I ordered multiple drinks. My husband didn't look at it and just handed over the debit card...then I saw it and went up to tell them not to run it but it was too late. Somehow they had already realized it was wrong but it took such a long time for them to figure out how to void the transaction, which bothered me. The cruise director had to get involved to fix it. Her name was Tasha and she was very nice and so apologetic about the situation, she comped our drinks for the trouble and boxed up some cheesecake for us to take home. She seemed to agree with me that if the owners had not decided to "go cashless" last year this would never have happened. I asked her to pass on my comment that it is not good to refuse to accept payment in legal tender American money and I feel it was a bad move. For this reason I will never give five stars even if the cruise is flawless. Nonetheless I hope to have the chance to take a cruise on the River Queen later this year.

    Yes Food was fantastic and dining room staff as well but everything else was a total let down , God…read morehelp you if you were a Disability customer for a start no advice or support or even offering you ELEVATOR option on boarding, no struggle to walk up gang plank then steep drop to Board boat Sadly I have videos of past river trips what a joke they reduced river sight seeing by 38% question WHY. WHY do you think your customers are stupid Disgusting 45% of those on board were very frustrated and complained again food great everything else a sick JOKE never again do not throw away $100-00

    Queen City Riverboats/Destiny Yacht Charters

    Queen City Riverboats/Destiny Yacht Charters

    3.6
    (15 reviews)

    This was a last minute decision. Saw an ad pop up on social media about a July 3rd cruise and…read morefireworks. Had never heard of Queen City Riverboats until then. Discovered they're located in Dayton Ky, just a few miles east of Newport. They have a private parking lot- so parking was easy even though the surrounding area was busy. We boarded quickly and the crew members were all very personable. Our tickets included a 3 hour cruise, dinner and open bar. The boat started out by cruising east on the Ohio river and then turned back towards the west (and the fireworks). Our dinner, was as advertised, a mix of bbq, hamburgers, hot dogs and summer salads. There were also cookies and some pastries for dessert. The bar, which was included in the price, was a pleasant surprise. They offered cans and bottles of beer and some fairly good spirits for cocktails. The cruise was a pleasant way to relax and see the sites along the Cincinnati- N. Kentucky Ohio River shore line. We arrived at our spot to watch the fireworks (which were set off from a barge in the river) approximately 30 minutes before start time. It was a very fun way to watch the "fire in the sky". All in all, the food wasn't fancy, the boat decor was a little bit "tired" - however the crew, the sites along the river, the comfy outdoor seating area and the cruise made for a really enjoyable evening. Very glad we went!

    The overall experience was amazing. The crowd was chill, the bartenders were amazing but the…read moreCaptain (the person checking us in) was too much. First, he was not inviting, second, he had a frown on his face, third, he was aggressive towards us. Many of us were over 50, cool, chill and laid back but I understand the sentiment, you never know what type of crowd you're going to get, I guess. The "media" portrays black people as violent, vicious and unassuming. In addition, I know that initial impression of black people is that we are all rowdy but some of us are actually reserved and chill. There are so many facets to us.. give us a chance!!..overall we had a wonderful time!

    Satisfaction Cruises - boating - Updated July 2026

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