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    Sato Naomi MD

    2.5 (12 reviews)

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    Surfside Kids Dental - Hey Cayson

    Surfside Kids Dental

    4.4(73 reviews)
    4.8 miLand Park

    So a little back ground we are patients from the elk Grove location that came to this one in an…read moreemergency when my five year old non verbal, profoundly autistic son broke a tooth. They not only got him in they were speedy and seem bothered they couldn't move faster to get this resolved and it wasn't even a three day time from us coming to be evaluated to when his tooth was pulled to issue resolved he's on the mend at home. The staff wasn't just knowledgeable they were professional, caring and kind. They took they time to fully evaluate my little guy even though he was trying to elope and scream through their building. They were totally understanding that this was just out of his little wheel house of remotely ok and they strove to figure out how best to sooth and connect with a child who will do everything in his power when hurt to not do that. They also knew when to lay off and let him be. It was all really impressive. When I became over whelmed and started to cry the doctor made me feel human and that she saw I was a mother doing the best I could while my son was rolling on the ground in the parking lot refusing to come in. When we did bring him in it was sooo fast maybe 15 minutes he was back there till when we were told to come back. He was already waking up and trying to sit up. He was immediately much calmer and seemed like he was no where in the same ball park for pain. All meds were sent promptly and correctly to the right pharmacy of asking and the reception staff helped me fight my insurance and when a mix up happened on our end with receiving drop off time for procedure they still after hours found a way to help us know when to come in at opening to see if they could get him in and they did. Zero additude, no gruff and just understanding why and what happens to make us miss the call. THEY ARE AMAZING, honestly just couldn't sing higher praises, they really went above and beyond and this will be the only play we go to now for dental surgery and sedation, who also might I add are just amazing their team that Handel's sedation are just fantastic and are so carefully with the littles.

    I'm heartbroken to write this review. I have been taking my kids here for years. But this last…read morecleaning will be our last visit. They used to be amazing. I started brining my kids here because my oldest is on the spectrum. I don't know what has changed but the last couple of times I've been there it has left a lot to be desired. They used to be so gentle and understanding with my special needs kiddo and now some of the hygienist ( not all of them) are kind of borderline rude. This last time she told my kid to stop moving and something about acting her age. She's really good at listening but is on the spectrum. They have also had new dentists in there that I have just not been super impressed with. Their carpet could also use a deep cleaning. Anywho, We miss Dr. Jenny. Alas, good things do come to an end.

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    Surfside Kids Dental - Huge Listerine bottle

    Huge Listerine bottle

    Surfside Kids Dental
    Surfside Kids Dental

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    Bubbles Dental Sacramento

    Bubbles Dental Sacramento

    4.8(54 reviews)
    1.6 mi
    15 years in business
    Available by appointment

    Our experience at Bubbles Dental was unlike any other, and in the best way. My daughter has had…read moreterrible experiences at the dentist in the past and has A LOT of anxiety. I also have had bad experiences feeling judged because my child has crowns. Coming to Bubbles was an insanely different experience from top to bottom, reception to scheduling your next appointment. The front staff are kind and soft. The hygienists we had (Sandy and Emily) were just incredible. Sandy (could have been Sandra- I'm terrible with names!) knows how to speak a kids language- she was chatting it up with my daughter about her Kevin minion toy, commented on the shoes she dressed him with and how cute they were, let her keep her stuffed animals with her in the chair, let her earn a ton of stickers during the xray, and both were so positive and gentle. The Dr. welcomed us as soon as he came in, was very communicative with me, answered all of my questions and I did not feel rushed. I also liked how he didn't have a dismissive and know-it-all attitude in answering my questions but just left me feeling informed and confident that he is highly knowledgeable. My child received praise at every turn from every staff member and it made for such a positive experience. At the end the kiddos get to play the Claw Machine and don't worry, everyone wins a stuffed animal! Looking forward to having a dentist that is super easy to go to. *I should mention that I loved being able to schedule an appointment online and then receive a call from the billing department to ask my questions regarding insurance

    Exceptional care. Amazing bilingual staff with great knowledge. Explained the type of care my…read moredaughter will need.

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    Bubbles Dental Sacramento - Win a prize

    Win a prize

    Bubbles Dental Sacramento
    Bubbles Dental Sacramento

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    Soft Touch Dentistry - Cosmetic dentistry patients are some of our happiest!

    Soft Touch Dentistry

    4.8(80 reviews)
    0.7 miThe Pocket-Greenhaven

    I know reviews can really help so im leaving one. I chose Soft Touch Denistry to begin due to all…read morethe 5 star reviews and here is another one. The care i have received from this entire office has been absolutely outstanding to say the least. I have seen ("Dr. Alex") they call him, four times now and every single time i have received exceptional care from Dr Alex, the dental assistant, the front office staff and also the sweet lady who does the billing. I only wish i had found this denistry years ago, they are all just amazing!

    False Advertisement…read more I paid $456 for a package advertised as including two professional cleanings, but what I received was completely misleading and honestly infuriating. At my first appointment on September 22, 2025, the hygienist only cleaned half of my teeth in about 30 minutes and told me to come back later in the week to finish. Then the office claimed that this second visit would count as my "second cleaning." So basically, they tried to count one cleaning split into two sessions as the two cleanings I paid for. That's like paying for two burritos and being given one burrito cut in half -- it's absurd. This whole situation was incredibly stressful, frustrating, and felt like a complete scam. It honestly ruined my week trying to sort it out. Their own brochure clearly states "two professional cleanings," yet I only got half of one. The experience left me feeling deceived and taken advantage of, and I would strongly warn others to stay away or double-check everything before paying.

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    Soft Touch Dentistry - Exams and cleaning for all ages.

    Exams and cleaning for all ages.

    Soft Touch Dentistry - Dr. Alex Owyoung

    Dr. Alex Owyoung

    Soft Touch Dentistry - Dr. Sheryl Fong celebrating her 23rd year working with Dr. Owyoung. Dr. Fong does exams and x-rays and hygiene cleanings.

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    Dr. Sheryl Fong celebrating her 23rd year working with Dr. Owyoung. Dr. Fong does exams and x-rays and hygiene cleanings.

    My Kid's Dentist & Orthodontics - Modern dental care in Elk Grove, CA.

    My Kid's Dentist & Orthodontics

    4.6(35 reviews)
    8.4 mi

    This office has an amazing staff both front and back office. Dr.Lin always make the experience so…read moreeasy and down to earth for my niece. Always reassuring her and explaining each procedure. Mari in the front office was able to help me with billing.

    UPDATE (July 1, 2026): Retaliation & Patient Abandonment…read more Since my last review, I have: Filed with the Dental Board: I submitted a formal consumer complaint regarding Dr. Yuyaobilly Chai's and Dr Winston Lin's unethical care sequencing and the office's predatory billing practices. Triggered an Investigation: An active investigation is now officially open with the state regulatory board and insurance compliance teams. Faced Office Retaliation: Instead of addressing the administrative failures, the office retaliated immediately. I received an Express Mail letter from the clinic officially terminating the doctor-patient relationship and firing my minor children as patients. Suffered Financial Harm: Because they abruptly canceled my daughter's scheduled oral surgery and withheld necessary medical referrals, I am now forced to pay out-of-pocket to urgently find a new dental office and restart her care. This corporate contract machine would rather completely abandon minor patients than operate with professional honesty. The certified paper trail of their retaliation has been forwarded to the state board.

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    My Kid's Dentist & Orthodontics - Pediatric dentist in Elk Grove, CA.

    Pediatric dentist in Elk Grove, CA.

    My Kid's Dentist & Orthodontics - Kid's dentist in Elk Grove, CA.

    Kid's dentist in Elk Grove, CA.

    My Kid's Dentist & Orthodontics

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    Surfside Kids Dental - Elk Grove - Our girl taking a surf in the waiting room ‍

    Surfside Kids Dental - Elk Grove

    4.1(192 reviews)
    6.7 mi

    Kids have been coming here for years! Always positive experiences. Starting some orthodontics work…read moreand so far the team has been great! Special shout out to Dr. Justin and RDA Gina for arranging same day extractions, and for doing such an awesome job! Also the office staff is always kind and helpful in making appointments and doctor's notes for school.

    I'm a little sad to write this. I've been bringing my 7 and 8 year old here since they were babies…read moreand, with few exceptions, we have had good experiences. My daughter is autistic and non-speaking and also has some medical trauma, so being in any clinical setting is understandably upsetting for her. She is petrified from the moment we walk in; she cries on and off, clings to me like a koala, and refuses to open her eyes from the second we enter the building, but is still pretty compliant with her (very basic) exam. We usually have to wait 15-20 minutes before being taken back, which doesn't help either, but I get it. Today we got some of the usual stares and eye-rolls when my daughter started getting upset, which I don't like but tolerate. We are used to it. My daughter's exam began first, and the hygienist was wonderful with her. She finished before my son was done, so I took my daughter outside to grandma and then returned for my son. When I came back, my daughter's hygienist was huddled up with my son's (he was halfway through his exam, still in the chair) having an animated, whispered conversation that switched topic as soon as the one facing the doorway saw that I had returned (she all of a sudden started pointing to a picture of three kids at my son's hygienist's work station and started more loudly talking about them). In all honestly, they might not have been talking about us or my daughter's behavior during our visit, but it felt like they were. And they obviously knew that they looked like they were, since they so obviously changed the topic and manner in which they were speaking, and then abruptly ended the conversation. And as a nurse, believe me I get it. We all need to vent after a difficult assignment. But as the parent of a disabled child, it stings. I've come to expect this kind of behavior from average people when we're out and about, but in a professional/medical setting I expect better. It caught me off guard. We will probably continue to come here, because we have had mostly good experiences and I know everyone has an off day. It's also entirely possible that we were not the topic of conversation between these two hygienists, but it certainly seemed like we were, and it continues to bother me. My daughter does the best that she can, and it usually isn't "good enough" by most people's standards, but I am very, very proud of her and her progress. Maybe save the personal conversations about your patients for when they've left for the day.

    Photos
    Surfside Kids Dental - Elk Grove
    Surfside Kids Dental - Elk Grove
    Surfside Kids Dental - Elk Grove - Water while I wait.

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    Water while I wait.

    Pediatric Dentistry of West Sacramento - Sus billing

    Pediatric Dentistry of West Sacramento

    4.7(48 reviews)
    4.6 mi

    To be clear, my issues are with the office policy and office staff, the actual dental cleanings are…read morefine and the toys/screens for the kids are a nice environment for the kiddos. Issue 1:During our early visits we had a billing issue. We went to the office, a gal said "you need to take it up with your insurance. My wife said, we are budgeting and it'd help if we didn't overpay. The gal said Dr. Johnson is a person too and has finances to consider so we should pay Dr. Johnson today. Then we will issue you a check later if remedied." We asked if they could help navigate the insurance and she said she didn't have time because she was heading out on vacation. Fine. Insurance was navigated and Dr. Johnson ended up sending us the difference back months later. Issue 2: We stop going to Dr. Johnson. Only to receive a billing notice a year after we had already stopped seeing them. Fine, paid. Issue 3: billing seems standard for cleaning EXCEPT why is there even a billing code for "Nutritional counseling for control of dental disease", "Oral Hygiene Instructions",and "Motivational Interviewing"? Yes it's $0 but why even have a billing code for asking someone if they brush and floss and then telling someone to brush and floss, and to avoid sugar. Asked for clarification and the receptionist said that it's $0 and it's rolled into the CAMBRA recall line as it's not covered by insurance and is part of your $10 copay. Still doesn't explain WHY the office has a billing code for these items. The same lady said, "that there is a special questionnaire used to help patients achieve dental goals". Listen, I get that this is a business, but the collective experience is just too much.

    poor communication pressure for same-day treatment…read moreno real discussion of options ultimatum energy ("do it today or don't come back") That's not quality care. That's assembly-line behavior.

    Photos
    Pediatric Dentistry of West Sacramento - Happy patient with her bunny balloon!

    Happy patient with her bunny balloon!

    Pediatric Dentistry of West Sacramento - Introducing young children to dentistry is fun! They are usually very receptive and excited to see and touch our equipment and tools.

    Introducing young children to dentistry is fun! They are usually very receptive and excited to see and touch our equipment and tools.

    Pediatric Dentistry of West Sacramento - 80's Day! Always having fun!

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    80's Day! Always having fun!

    Elk Grove Kids Dentist & Orthodontics

    Elk Grove Kids Dentist & Orthodontics

    3.6(90 reviews)
    7.5 mi

    I called to schedule dental appointments for all three of my children and was able to book one for…read moreFriday and one for Monday. I confirmed both appointments. When I later received a phone call, I thought it was a reminder, but instead I was told that I had "missed" an appointment. I explained that I never received any reminders. During that same call, I was informed that my other son's Monday appointment had been moved without my consent because it was supposedly not confirmed--despite me confirming it previously. I asked to speak with a manager and was told no manager was available. I then asked for a complaint number or another way to escalate the issue and was told there was none. The lack of accountability and the rude tone during this interaction were extremely disappointing. To make matters worse, I am currently caring for a child with sickle cell disease who was recently hospitalized, and I had just spent the entire night in the emergency room with my oldest son. Being treated with such disregard during an already stressful time was unacceptable. This experience shows a lack of care and value for families and patients. Because of this, I will be moving all of my children's dental care elsewhere.

    Staff is great, we always get seen at our appointment times and the waiting room is very…read morekid-friendly. I always have to bring all my kids (even the ones that don't have appts) and they make sure they accommodate us as best they can! They are really friendly and take great care of my kids!

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    Elk Grove Kids Dentist & Orthodontics
    Elk Grove Kids Dentist & Orthodontics
    Elk Grove Kids Dentist & Orthodontics

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    Sato Naomi MD - pediatric_dentists - Updated July 2026

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