My husband and I purchased a couples package coupon and visited for the first time, but…read moreunfortunately we were very disappointed with our experience. We specifically requested a deep tissue massage, however the massage we received was extremely light and did not meet our expectations at all. In addition, the oil that was used smelled old and unpleasant, which made the experience even more uncomfortable. At the end of the session, we went to the front desk to share our concerns. While we were there, we overheard the front desk staff telling the therapists, "these customers used coupons and are also complaining." We found this very unprofessional and disrespectful. Using a coupon should not affect the quality of service provided. Overall, the experience did not feel welcoming or professional, and we left very dissatisfied

I'll preface this by writing that I do plan to go back as overall the staff was sweet, place was…read moreclean, and the massage was great. The unfortunate deduction of stars is because of the following, which I believe the manager is responsible not the female receptionist or masseuse. 1. I woke up this morning to see a text telling me to come at 10am (text attached, sent at 1:06AM!!). I had a 1030 apt made at least a month ago. They had ample time to call me or text ASKING if I could come at 10 instead. I was worried that I'd show up at 1030 and my appointment would have been cancelled so I went at 10. When I got there the receptionist said after I gave my name that oh I accepted the earlier time. I stood there thinking I had a choice in that? Certainly didn't look it Now going into #2... Anyways, I showed my Groupon she read it it out loud. It was a 90 minute foot flexology Hot Stone therapeutic massage. I get shown to the room, get greeted by the masseuse and I prep for massage. She was wonderful. I'm sorry I forget her name! Time went by and it wrapped. It didn't feel like my normal 90 minutes. So once you was out the door and I look and found a clock I see it was only 1 hour. I quickly pulled on my top and pants, left the room barefoot to find someone and no one was around. I found an office door and knocked and when opened i said that my appointment was 90 minutes. The ladies apologized same saying that it was written down as 60. I remember speaking to a man, which is why I believe this is on the manager's fault. No one else. After discussion amongst them and apologies I was shown back to the room prepped again and was given the rest of 30 minutes. This was incredibly disruptive to getting that full 90 minute experience. But again, the massage itself was great and if it wasn't for these two big things they would have been given five stars. I will give it another shot. And will emphasize the 90 minutes, which is what I always get when I get massages and make sure that the masseuse knows as well and hopefully my next experience will go smoother.

I really enjoyed my visit. The room was comfortable, the atmosphere was calm, and the massage was…read moreexactly what I needed after a long week.

I had a combination Thai massage for 60 minutes. My massage therapist was Paris. The massage was…read morewonderful. She listened intently to which areas needed more or less pressure. I came in stiff and sore plus I'm sensitive to hard pressure. Paris was still able to work out knots with minimal pressure. I walked out feeling loose and relaxed. The facility is clean and has a fresh inviting scent. Parking is limited but during slow hours you can park in the front or back lot.

I love this place for many reasons but mainly their excellent massages at fair prices! I actually…read morelike it better than the more expensive options since those other options don't necessarily offer better massages they only offer the overall spa experience. But if you're looking for a great quality massage, then this is the place to go to.

I had the worst massage experience with Patchara. Instead of relieving my shoulder pain, I left…read morewith bruises all over my shoulders. The massage was extremely rough and uncomfortable. She didn't use any oil or lotion, which made the experience even more unpleasant. On top of that, there was a strong garlic odor that made it difficult to relax. I came in expecting a professional and therapeutic massage, but unfortunately, it was the complete opposite. I would not recommend this service based on my experience.

Michelle is more than just a masseuse. She is a therapist. My wife found her on yelp and I was…read moresuper skeptical after our first visit. I was sore all over my body after it. However, after about 3 days, the soreness went away and I was light as a feather. Soon after, I had a job in DC and had to wear a suit with dress shoes. Being that I have no sense of fashion, my shoes were a too tight. I was having a hard time walking once I got back to LA. After two weeks of hoping the pain will go away, it just got worst. I decided to go back to Michelle and after one session, I was able to walk again. The pain completely went away and never came back. Recently, my hand was bothering. It felt like it was carpal tunnel. I think it was from playing too much video games on my phone. There are times when I couldn't grab anything. After 3 sessions with Michelle, my hand is back to normal. The pain is gone and I am able to use it normally again. A session with Michelle is not like any normal sessions with other masseuses. It might hurt like hell, but it's all worth it. I also like that she uses Asian balm. That really helps with the pain. I have recommended Michelle to all of my friends, family and co-workers. I believe she no longer takes walk-ins. I always set up an appointment and this is the number I use (310) 994-4123. I just text her to set up my appointments. It's super fast and easy.

Just had a 2 hour deep tissue massage with Michelle, the owner of Tong Thai Massage, and it was…read morenothing short of a revelation. This wasn't a relaxing spa massage -- it was deep, intense, and surprising. I had no idea how much tension I was holding I mean I stretch daily and am rather flexible. But she just went systemically over every muscle tendon ligament idk all of it and pounced on tension with everything she had including her elbows, feet (walking on me) and this wooden gua sha type tool. It honestly was torture but only because I've been neglecting myself, apparently. I'm def going back on a regular basis until every inch of lingering resistance is released. I left feeling sore, grateful, and a little emotional -- like my body was finally given what it truly needs. Highly recommend Michelle if you want real, healing bodywork. I was able to get a same day appt I texted (310) 994-4123. Prices are reasonable. It's not fancy, but it's exactly what my body and maybe even my soul needed.

Annie is amazing!! Her attention to my needs and sensitive areas is great!…read moreThis is my go to now

Great!!! Very sweet women. Anne and Kimi. Went with my daughter in law. Wonderful experience!read more

Quality massage, very decent price and clean place. Easy to…read morebook, I'm certainly coming back here.

DO NOT GO HERE! It hasn't even been 12 hours, and my husband & I are covered in bruises from our…read more"massages". We did the 60 minute full body - the "full body" treatment focused only on our backs, and they didn't do any other areas - now in more pain then we started. It was hard to communicate with any of the staff. They hardly used any lotion. It was a miserable experience and not worth our time or money.

Now that many businesses are getting back to normal I felt the Time was Right to take care of…read moremyself by massage which starting to reappear. I chose this one because the staff looked and felt so comfortable and therapeutic on my bod and sensations. I saw Wendy who was assigned to me by the unique Amy who is part owner/psychiatrist/healer/clairvoyant. Wendy was a perfect choice. She knew my body already. I left with a smile and already dreaming of the next one

I saw some of the low reviews here and honestly, I don't understand why. It seems like most of them…read moreare very old ,the place has definitely changed. They have a new team now, and the atmosphere is quiet, clean, and very relaxing. The massage therapists are beautiful, kind, and patient. The service is excellent and professional. Definitely a 5-star experience ,I'll be coming back for sure!

Tristan was amazing! I'm definitely going to be back again The myofascial release and gua sha was…read moreso much help with my neck and shoulder pain. Tristian works his magic

The massage was pure healing with Paola!…read more Every touch felt intentional and full of care. I felt my stress melt away and my body finally exhale. The space was peaceful, the energy was soothing, and I walked out feeling renewed in every way. Highly recommend if you're looking for true relaxation and love for your body. Exceptional quality of service

Lulu gave me the most amazing massage. I walked in in so much pain and walked out transformed!…read more She's a miracle worker!

My first time coming here. Absolutely amazing. Super clean and a warm vibe. Love that they are open…read morelate. Had one of the best massages I've ever had-specifically because my therapist focused on the areas I was having major issues with. She was amazing-sorry forgot her name! But I'm sure they are all of this caliber. I left feeling so much better. Will definitely recommend and be back in a month!

I don't usually write reviews, but I had to for Room 17 Spa Massage because this was honestly one…read moreof the best experiences I've ever had. From the moment I walked in, the atmosphere was calm, clean, and welcoming. The staff made me feel comfortable right away, and you can tell they truly care about their clients. The massage itself was incredible--perfect pressure, super relaxing, and exactly what I needed. I walked in feeling stressed and tense, and left feeling completely refreshed and recharged. It's rare to find a place that delivers this level of quality and consistency. If you're thinking about booking, do it--you won't regret it. I'll definitely be coming back.

visited Room 17 Spa today, and my experience wasn't quite the same as my previous two visits. In…read morethe past, I really enjoyed the atmosphere and service, but this time it felt a bit different and not as relaxing as before. The spa is still clean and has a nice setup, but the overall experience didn't meet my expectations compared to my earlier visits. I'm not sure if it a change in staff, but the quality didn't feel as consistent this time. I would still consider coming back in the future because I've had good experiences here before, but I hope the consistency improves.