I called Sattler Electrical for an "emergency". We needed to put in a new outlet for a wine fridge, and my husband wanted it done ASAP before the wine went bad. I left a message on Sid's cell phone and he promptly called me back. He sent over Mark the next day, who was nice and professional. I would definitely use Sattler Electrical Service in the future! read more

After reading the rave reviews for Sattler on Yelp, I decided to give them a try. It was a shockingly expensive experience, and while the men working in my house were polite and professional, the amount I ended up paying was WAY more than I ever anticipated. So far, their work has held up. The bid I received gave me an ambiguous quote, for "Progress", attached to a list of all the work that needed to be completed in our house. I asked for clarification, and believed that the amount quoted would cover the jobs listed. In my past experience dealing with electricians, the bid given always fell close to the end amount due. If I wasn't experiencing an outage that took out my internet and television, leaving me feeling totally disconnected, I would have waited for my regular electrician to be available. But, it was sort of urgent in my mind. I understand that much of the work reveals itself once a project is started, but my final bill came out to be almost twice the given number without any unanticipated problems, and without touching a couple of the jobs listed. Imagine 2.5 days of work substituting for a family vacation. Holy cow. Sid was very matter-of-fact, like, clearly, I had not understood his cryptic proposal. (???) His verbose explanation did little to bring light to his bidding and billing practice. Also, without any notice, Sid expected to receive a check for thousands of dollars at the end of each day, and was aggressive in his follow-up for final payment, as I was not home to write a check the last day of their work. I reluctantly paid the full amount due, and chalked it up to listening to my gut next time and sticking with the guys I already know. I wrote Sid a long email explaining my dissatisfaction, mentioning that I was left feeling duped and sucker-punched, and heard NOTHING in response. So much for his concern for customer satisfaction. So, for the first time ever, I am writing a review on Yelp, hoping to save anyone else from Sattler Electrical Service. read more

The first time I worked with Sid his price was fair for a relatively simple job, not cheap, not expensive. So I called him again. This time his price seemed very high for what I thought was another relatively simple job. He said he the work would take an entire crew all day to do. He showed up with one worker and they were in and out in a little over an hour; demanding full payment. Some time later I spoke to a woman who related that the same scenario had happened to her with Sid: fair price at first to get in the door, then gouged the second time around. read more

Sid quoted me a price of ~$3,500 when he came and looked at the work to be done. Then 10 days later, he sent me a formal estimate of "$4,500 to $6,000"; which would include: $115/hour/person to drive to the job site! AND $115/hour/person to pick up necessary supplies! AND Sid would charge me 10% more than he pays for these supplies! AND $115/hour/person to haul anything away! No way! A friend of mine had the same experience, Sid quoted her one price upon seeing the work to be done, then a price thousands of dollars higher in a formal estimate based on "time and materials" So don't wasted your time and energy with Sid Sattler. See Sid's responses to all the other 1 and 2 star reviews (most of which have been removed since I originally posted my review). In each case Sid just denies and negates the negative, but valid, reviews. My conclusion remains: Don't waste your time and energy with Sid Sattler. read more

Sid came by and gave us an hour and half estimate that came to triple what my normal electrician charges. According to Sid, The solution to our question was a complicated and expensive fix. We declined the proposal at the initial meeting and waited for our regular guy, who effected a much simpler fix for 1/3 the cost. What really bothered me about Sid was that he charged us $150 to stand there and listen to his hour and half bid for over $1800 for a small run of conduit. Won't call him again! read more

We contacted Sid after I had a concern while I was installing a wall sconce on our living room. What I thought was a ground wire seemed to register that it was carrying live current - and since I had installed the circuit (not wishing to tap into existing knob/tube circuitry) I figured maybe I had done something wrong. So I wanted a seasoned pro to look over what I had done and either fix the problem, point out the possible source, or verify that no problem existed. Sid was happy enough to talk to me, shared his opinion that most of the older homes in our area with entrenched knob and tube circuits in place are probably better off being rewired from scratch, then scotch taped and jury rigged together. He quoted $300 for him to come over and take a look, and give a written evaluation/opinion of the situation. Sid came over, I met him at the driveway, by the time we were at my door we were already talking 30k for a total rewire - twice I reminded him that really I was most interested in the ground issue that had inspired me to seek him out. In the hour he was in the house, Sid spent less that ten seconds looking at the errant circuit - he spent most of the time showing me where the new electrical boxes would go - and a fair amount of time telling me that I had no business touching anything to do with our electric system. I'm writing this more as feedback to Syd - no malice of any kind intended. I'm pretty sure he is a master of his craft and has seen so many of these old Oakland houses that. he probably doesn't even need to look to see what is lurking behind the plaster. That said, I'm a NEW ClIENT with a very clearly articulated question/concern gladly agreeing to pay 300 dollar for a one hour consult with a professional in the field - my expectations were mismanaged when I received a proposal for 100x the cost of the consult, to do a huge project, and nowhere was the original problem I enquired about in the firSt placed even mentioned. Basically I spent 300 and ended up with a bid for 30k and no answer to my original question. I guess I expected to be shown WHERE the danger lurked inside my attic - WHY it would be neccessary to rip out stuff that has been working for decades - shown stats of local electric fires caused by similar accidents waiting to happen that finally happened: I needed to be TOLD - not SOLD. And finally, my original concern, about the ground wire , should have been looked at, measured to verify, and at least some consideration and conversation around why it could be happening. Anyway, the things above are simply what happened, I'm not presenting them to cause Sid any problems - just a reflection of how it felt to be a potential customer for that brief hour we spent together and why I decided to go in another direction. I don't know how many stars here - he is a pro - no doubt - It may be that he is just too much of a pro and that he sometimes forgets what it feels like to be customer on the other side of these conversations. read more

Our hero - Sid might be the nicest guy ever. The outlet our water heater is plugged into went out, which resulted in no hot water on a Sunday morning. On top of that, my baby daughter is sick. Sid picked up his cell phone, even though he is on his way out of the country, and talked us through how to get things working again. SO GRATEFUL. read more

I recently had a project completed by Sid and his team, and it was different enough from my previous project that I felt it was worth updating my review to describe the experience. Sid came out to estimate installing some deck lighting, and was more polite, professional and informative than I had ever expected. I had a ton of questions regarding the installation process, and acquiring the necessary permits, and he alleviated all of my concerns. Sid was able to take care of all my permit needs, and the installation went extremely smoothly and everyone showed up right on time. The crew was very respectful of my place, and was able to install the lights with a minimal amount of holes in the walls. Overall my experience with Sattler Electric was great, and I will be going to them for any future electrical projects I may have. read more

I appreciated the very professional service. Sid Sattler took the time to trouble shoot with me over the phone to see if we could avoid the trip out, and when it didn't do the trick he worked with my schedule and came within the timeframe agreed upon. I didn't meet Sid himself, he sent his very pleasant and capable electricians out- Mic and Mica. They walked me through where the problem was, and what to do next time. The cost of service was sent beforehand, so no surprises. I highly recommend these guys. read more

Installed a 240 outlet to charge an electric car, including a subpanel to accommodate. Prompt, thorough, to code and within estimate. Couldn't have been better. read more

Just bought a house in Oakland from a flipper. While many nice details were attended to, the house had no cable lines and needed additional lighting and other electrical work to suit our needs. Based on Yelp reviews we gave a few shops a call. Sattler was responsive and prompt, and gave us a detailed estimate of a long wish list. We agreed on a first round of work, and again the crew were prompt, and as questions arose - as they always will - during the day they laid out the possibilities and we chose a way forward. The work left us with several nasty holes in the wall, and they arranged for a plasterer to come out the next day to patch them. They even called us that day to ensure the patches had been done. Th bill squeaked in under the upper range - electrical work ain't cheap! - but again they answered my nitpicking questions, it all made sense, and so we paid the final bill. If you "know someone who knows someone" and can get a low rate for your electrical, I'd say give it a try; but if you don't and you want prompt, professional work, call Sattler - prompts, communicative, professional. read more

We are a rip off artist's dream come true. And if some electrician told us we needed to rewire or do something drastic, we would've been hosed. We had three "electrical problems." The lights would not come on all the way in our daughter's room. The bathroom lights stopped working. And the living room lights stopped working. We flipped all the circuits and nothing helped. We called Sid, he explained their charging, and promised he would send someone out the following morning. They came on time and it turned out to be as simple as hitting the reset button in the bathroom, replacing a bulb in our daughter's room, and replacing a dimmer switch. We paid the minimum and that was that. Thank you Sid. read more

I've been talking to Sid about installing an outlet for an electrical vehicle at my apartment. He has been very helpful and walked me through my options. He is very professional, and it was great to talk to someone who was willing to explain things to someone who is new to this sort of thing. Definitely recommend calling them! read more

We had an external outlet get wet in the rain. Our tenant's tankless water heater was plugged into this so it was urgent. Sattler Electical is the only electrician that responded, came out the next day, and replaced the outlet in about an hour's time. Sid's a lifesaver. read more

Called Sid at 3:30 Saturday. I was helping a friend that had an issue with her heater not working. After testing some things I found it may be something with the breaker panel. Sid walked me through a few troubleshooting steps. The PGE man noticed no electricity coming to the outlet and I told Sid and he said he will be down in a few minutes. He came within a half hour brought a spare breaker. He did some tests found the breaker bad replaced it and the heater turned on! All in less than an hour! Thank you Sid for saving my friend from being in the cold over the weekend! read more

Sid and his team were super! I had three old wall mounted heaters that were old and non-functioning. Sid's team came out, measured, identified the proper electrical "stuff" they needed to know, and then sent me a quote. When the day of the work arrived, the workers showed up on time and could not have been more professional, courteous or efficient. They started by laying floor covering where they would be walking and working and putting on shoe booties to protect my interior. They got to work right away, letting me know what they were doing and if they needed anything. They got done early and cleaned everything up behind them, leaving me with three beautiful new energy efficient wall heaters! I couldn't recommend Sid and his team more! read more

Sid was busy, but he gave me helpful advice I could do on my own to narrow down the cause of my power failure. The electrician I ended up using said it was good that I "did my homework" so he could quickly determine the root of the problem and saved me money. Thanks, Sid. read more

Micah and Bernard did a great job of replacing old wiring. I was so impressed with how thorough and professional they are. Starting with laying out drop cloths from our front door to the basement, and then doing a very neat job showing as little of the cable as possible. They left the area cleaner than it was when they started. read more

I called Sid with what seemed like a mysterious problem and he called me back, at the dinner hour, and solved the problem -- by phone! Best of all worlds -- problem solved, lights back on, no charge for the callback. Thanks Sid! read more

Sid was very responsive to my call, he was actually one of the 6 that I called to communicate (One other company texted me back saying he was booked at this time). Sid was upfront with the pricing and emailed my confirmation before he came out and broke down the cost. I was having problems with my production room cooling units which we determined was an electrical problem and not a refrigeration issue. Sid determined the problem for me and gave me a few options including showing me what the issue was and how to fix it. I went the route of fixing the issue myself with his guidance and help. I will be keeping Sattler Electric on file for further needs and emergencies. I had a good experience with them; good people. read more

Sid is great! He responded to my voicemail very quickly. We discussed my electrical issues and he gave some wonderful insight for trouble shooting before I call him for service to my home. He really knows his stuff and I look forward to using him for my next electrical needs. Thanks, Sid! read more

He replaced the antenna grounding wire with the proper sized one. It took a bit of back and forth.

I contacted Sid for a problem I had at home related to non-working outlets-a problem that had been "fixed" previously by 2 electricians before him. He provided an estimate for the work, arrived on time, and very meticulously figured out what was the problem. It was not an easy task to solve. His experience paid off. If you want to save money and take your chances with inexperienced electricians, go ahead and hire someone else. If you want an experienced professional, reliable, and with the capabilities to do the job right from the start, then hire Sid Sattler Electrical Services. read more

The high winds in Oakland on the evening of November 1, 2011 caused my weatherhead and service box to get knocked out. I was without power even after PG&E connected their line. I called Sid Sattler and he promptly came out to look at the work, explained the problems and how they could be fixed in a way I could understand, gave me a written quote/estimate, breaking down all the components and did the work quickly and well. His crew was hard-working, professional and clearly took pride in their craft. I always felt as though I was in good hands; that the work would be done well and the price would be fair and understandable. As a person who knows little about electrical things, this meant a great deal. All the problems were fixed,the work was OK'ed by PG&E and the cost was the same as the quote. In addition to the good work, Sid is reachable. If you have a question or a problem, you can call or email him and he will respond quickly. I will use Sattler Electrical Service again - only I hope I won't have to. read more

I called Sattler with a strange electrical problem that occurred on a Saturday. Though I don't think Saturday is a regular day for them, they called me back within 30-minutes and listened to my problem. They recommended some things I could try with PG&G that might solve the problem. This is where I was really impressed: they followed up a couple of hours later and gave me some specific tips on dealing with PG&E. Sid was professional, knowledgeable, and offered to come later on Saturday if PG&E determined the problem was inside my house. I was really grateful that Sid was focused on getting me the help i needed - even if it didn't mean business for him. I will definitely be using Sattler for my electrical needs in the future. read more

I called Sattler and briefly explained my problem to the office manager. Micah, one of the electricians, promptly called me back. He helped me troubleshoot my problem over the phone and in this case was able to solve the problem without making a house call. I was very impressed and offered to pay for the technical help but he refused saying "just think of us in the future". I surely will. read more

This electrician is very dishonest, watch out, buyer beware, what I have learned is if a contractor is available the next day these busy times, it is not a good sign. SId the owner sounded very knowable , BUT HE did not come out to give an estimate before hand as. I told him I had a rectangular fan, He sent two workers, whom would not let me see what they were doing , however I have learned you get what you inspect not what you expect. Sid asked for my credit card ,he wanted money up front, but he keep the numbers and charged twice as much as I agreed to. He said his guys worked by the hour and I was there to know when they came and left, and he called to make sure they took lunch, Only one guy worked, the other just stood and watched, Am I paying for training? Switching out one Ceiling fan which was rectangular with a square one which did not cover the hole, and he knew it was rectangular, said it would need a different type of breaker, he never installed. Long and short of it he wanted over $2,000 dollars and one guy went through my ceiling which now needs to be patched he also wouldn't talk on the phone after, I tried to call and ask him for the info on the fan, I have always received the paperwork on the products from any other qualified person. He took it with him, I have no warranties now. read more

I was very appreciative of Sid Sattler's services. He was very knowledgable and easy going and I was able to get all of my questions answered. He even went above and beyond general service by calling me back later to discuss issues in my electrical foundation. I would refer Sid to anyone. read more

We had some minor electrical work that needed to be completed: a GFCI plug for the back porch, and repairs to a bad circuit breaker that controls the hot tub. Sid was very prompt in returning my initial call and then coming out to have a look at the work. He also noticed that our sub-panel, which had been done by another contractor, needed some adjustments made. His made a reasonable quote for all of this and we agreed to the work. It took a couple of weeks for a crew to become available, which was fine; we were in no huge hurry. It's always a good sign when a business is busy and not idle. Sid sent a two man crew, Mike & Sam, who were very efficient, professional, and courteous. They knocked out the work quickly and cleaned up after themselves thoroughly. We now finally have a plug for the back porch and juice to the hot tub so that we can start using it again. I look forward to working with Sid and his company again for future projects. I highly recommend him. read more

We just purchased a new property and immediately knew we needed to call Sid to help us address some serious electircal issues. We previously had a great experience with Sid and his team on a full rewiing of our home several years ago. Sid and his team did a great job on the new project as well and we were immediatley reminded what a pleasure it is to work with him. Sid was highly responsive and commuciated very effectivley throughout the enitre project.. It is a pleasure to work with Sid. I highly recommend him. read more

As a 'handyman' I must deal with electrical problems and installations, and sometimes my inferior knowledge about complex wiring stops me or slows me down. I decided recently to call the "smaller" names in the electrical section of the yellow pages for some help. Sid called me back to discuss my issues, and he GENEROUSLY contributed simple phone instructions to help with my electrical issues. He understood that some of my problems could be solved with just a little chit-chat, and I went on to complete my electrical work based on his phone help. How generous is that??? Sid was down to earth, very knowledgeable about my situation, and within 5 minutes he explained how I could complete my project. Obviously he did NOT have to help me, but my job was small and probably not worth a full visit to get it done. How can you NOT recommend someone who helps a total stranger over the phone?? No, he won't give out free help continuously, but in my situation, it made the best sense to help with my problem and be a GOOD COMMUNITY MEMBER in the process. Call Sid----he's a good electrician and businessman. read more

We used Sid for new outlets in our basement and new led spots in the master. He's professional, honest, prompt, and reasonable.

We came back from an emergency trip out of state tired, stressed out, and needing to catch up on work. Plugging our computer in, 75% of the electricity in our house blew - on a Saturday night at 8 p.m. Now we were tired, stressed out, needing to catch up on work, AND panicked. Never having had an electrical problem, we had no idea who to call but we obviously needed this to be taken care of as soon as possible. We called an electrician we found in the phone book and they wanted $200 an hour, with a one hour minimum, to come check it out. Also, they didn't have the part they thought we needed based on the description of the problem so the earliest they could come would be Sunday. That really wasn't going to work. From there we called Sid and it's a good thing we did. He picked up the phone himself immediately on a Saturday night and methodically talked my husband through the issue which led to us learning that we had a faulty power strip which saved us a lot of time and money, not to mention our sanity. The next time we need electric work done, I know exactly who we're calling - service that good is hard to come by so I'd recommend you check Sid out as well. read more

Sid called me back and walked me through my problem over the phone free of charge!

We've used Sattler Electric multiple times over the years to get various electrical work done on our house. They are professional, prompt and reasonably priced. They gave me options for the repairs we needed and came up with a much lower cost solution that I anticipated. I'm very satisfied with their work and service and plan on using them again for any electrical work that we need. read more

Sid called me back ASAP. I told him about the electrical encounter I had in my living room. He gave me some advise Over the Phone on what to look for in my circuit breaker box and my problem was solved. He did not have to come to my house. He did not waste my time or try to take my money. I really appreciate his honesty and integrity. Call Sattler if you are having any type of electrical problems they are your guys! read more

My wife & I have used Sid and his team 3 times now, and they are great. The job is finished on time, the clean-up is thorough, and he actually returns your calls! They have worked with us on a couple of tricky lighting projects, and we are very happy with the results. Recommended! read more

Sid and his crew are great. Very professional, great communication. They did the work in a timely manner and were a pleasure to have around the house. read more

Sattler Electrical Service is an excellent choice for an electrical contractor. They responded quickly to bid the work, asked good questions and provided an accurate and timely response. Scheduling was easy and they arrived on the appointed day and time they promised. Our kitchen lighting work was accomplished inside of a day with a minimum of fuss and clean up. They also arranged for a plasterer to come in the following week to patch any holes required to complete their work. Altogether an outstanding effort. read more

I will definitely use them again. I consider Sid and his crew to be experts in the field. They really know what they are doing. They came into my home and did a lot of code work and cleaned up the mess that another guy left me with. The friendly three man crew works very efficiently and left my home clean at the end of the day. Micah is very knowledgeable and answered all of my questions about what was going on with the wiring in my home. Although I have a little work left to be done, I feel much safer knowing that I hired the best electricians this time around to do the job right the first time. Passed inspection with flying colors. If you are not sure who to hire - call Sid Sattler for an assessment. I can guarantee you won't be sorry! read more