One STAR because ZERO is not an option. I am a property manager for a home where DoneRite HVAC…read moreinstalled a new Daikin central system. From the beginning, the system was shutting itself down for no apparent reason. DoneRite claimed that changing out the attic duct system would resolve the issue, so $4500 was spent doing that with no improvement whatsoever from this unnecessary expense. After this, DoneRite told me that it must be an electrical issue in the home. I had an electrician come out to inspect the wiring and no issues were found that could cause this. Additionally, I had the power company come out to inspect their connection. No issues found. During the entire process, DoneRite has been unresponsive to texts and phone calls. I haven't been able to get a person to answer the phone in their office for weeks. At one point, the owner of the company did finally return a call and told me he would try one thing and failing that working he would make a warranty claim on our behalf. Since that time, he hasn't returned a call, letter or email (it's been weeks) We have been ghosted by them totally. Meanwhile, we have 10 years left on our vaunted 12 year warranty, but DoneRite won't assist us in resolving this matter through our warranty. The catch 22 is that Daikin requires an authorized dealer to make a claim. DoneRite won't help and other companies are reluctant to take on this type of system and/or take on a warranty claim for a system they didn't install or service. Meanwhile this system is now shutting down daily and must be reset daily in order to work.

QUICK!! Our AC unit was not cooling , I sent a request online . Garret called me right away and…read moreasked me a a few questions about the unit and the issues we were having . He provided A few possibilities that could be causing the issue, along with and estimate. Garret showed up within a hour of talking on the phone and got right to it . Took him 30 minutes , and the price was exactly what he quoted . Definitely hire them again ! Nice work Garrett !

Expert Air A/C took over Dusty's Air Conditioning Service when Dusty retired. We had used Dusty's…read morefor a decade. I was at a loss to know where to turn. But Expert is as reliable and responsible as Dusty's. They honor the warranty from the new unit we bought from Dusty. They come out promptly, are good at diagnosing problems and getting your unit up and cooling again quickly and without unnecessary drama. Michael, one of the A/C techs, has taken care of us for years. I knew his wife and she called him at the first sign of a problem. He is friendly and excellent at what he does. He helped us choose a larger, 2-stages unit with dehumidifier when we saw or unit was underserved. We have Bern very happy with it, ad MYB budge loves it cold, but the dehumidifier keeps it from feeling damp and uncomfortable. We consider Michael like one off the family! He still works there, but at Expert. Other techs have also come out and done a great job, as well. In New Orleans, we had a number of adequate and terrible companies, but on the Northshore, we only ever needed one. I can't say enough about this company!

Expert AC always goes beyond the 'call of duty' when responding to a call. Their prompt attention…read moreto your call for assistance whether big or small gets the same immediate response and follow-up. Chris and his crew really have their act together. I highly recommend Expert for all your AC & Heating sales and service. Mark B. Mandeville, La.

Raymond and his crew are always professional, courteous, priced fair and quick to respond to calls…read more I have used them for years now and highly recommend them for all of your AC and heating needs.

This is probably the best ac company I've ever worked with! Brian came out to assess the issue the…read morevery next day after I called - in the middle of their busiest season! He is professional, polite, prompt, friendly, and very smart. He came back the next day with Scott (all those good things, too!), and they replaced the unit, repaired the furnace, and did it all in record time. This was not an easy installation, either. I can't say enough great things about this company and these guys. It's a relief to have a reliable ac company in my roster!

Cecil Passman is very responsive, called me back, reviewed my request and scheduled an appointment…read morefor service promptly. He is giving me estimate on some plumbing repairs, water heater replacement, and seeer pipe clearing roots, cleaning pipes, possible replace of pipes.

I was incredibly nervous about selecting a plumbing company based on reviews, but I needn't have…read morebeen. These reviews are true and I will add mine as another glowing endorsement! Incredibly professional, polite and efficient. They explained everything that had gone wrong and detailed how they would approach the repairs. They were punctual and - if you can believe it - cheerful! Daniel was actually singing carols as they worked! No one wants to find out they need extensive repairs - especially at the holidays - but they were very reasonable and as you can see, did a careful and considerate job. The best endorsement I can give is to honestly say that after the holidays, I will have them back to fix other things that lesser plumbing companies have done at our house. Thank you, Daniel and John! You made something that had me in a panic genuinely painless and I am glad to know you! Use Brooks Plumbing with absolute confidence.

I have a clogged over flow line that leaves out of my septic tank. Brook's Plumbing came out and…read moreran a snake down both ways in the piping and attempted to flush out the line with a bladder. All in all about an hour and a half worth of work and came to the conclusion that the line may be collapsed. I accepted the defeat, hoping it was an easy fix. So with that said I asked what do I owe them for the work they did and it came out to $650. To run a snake up the pipe and utilize the bladder and very little hand digging $650 and the issue was never resolve. And then got offered that they will come out with a mini trackhoe to dig and fix the issue for $1800 pulse cost of materials. I will never again hire a plumber, I might even quit my job as a natural gas pipeliner and start work as a plumber. I feel so cheated out of $650 for nothing really. I Couldn't in my right mind charge somebody full price for that little work and not fixing the issue. Sure make a few bucks coming out to the site and attempting to fix it. But $650??? And septic system is still messed up.... Never again Brooks plumbing.

Coastal Roofing did an exquisite job on my parent's roof. The customer service was phenomenal and I…read morewould highly recommend!

Licensed Insured Roofer in the Slidell area that offers Free Roof Inspections. Help replace a…read morefriends roof and did an amazing job

Albert was really helpful and pointed out somethings the previous repairman didn't do. Definitely…read morerecommend and I'm picky!