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    Sauls Dry Cleaner

    4.2 (24 reviews)
    Closed • 7:00 am - 7:00 pm

    Services - Sauls Dry Cleaner

    Clothing alterations

    Clothing mending and repair

    Dry cleaning

    Sauls Dry Cleaner Photos

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    Firstly, let me say that we all know that there is a Dry Cleaner on every corner. This is what makes this so disappointing. I don't even live near Saul's but I went there because I was new to town and they were across from the shoe cobbler that I really liked. So I tried them out. And secondly, I am a creature of habit so once I start going someplace, I usually just go all of the time. I even went to their location 4 different times to try to meet their alterations person as each time I showed up during business hours, she wasn't there. I have since found an alterations shop down the street on Roswell south of the 285. Phew! Interesting that the other complaints on Yelp are HIDDEN or not recommended, but very similar to my experience with their customer service. So it wasn't just me, they don't handle problems well at all because there isn't a concern for customer satisfaction. I continued to patronize this cleaner and I thought I would try out the laundry as I didn't feel like washing a few sweaters and tops and hanging them all over my place. BIG mistake! I pulled up to their drive-through and asked the lady if they do laundry. And I also said this is pure laundry so it will be cheaper right? She went to ask someone and came back and said 'Yes". I wasn't sure if she spoke English so I looked at the one gentleman who I always see upfront and I said, "This is laundry. This will be cheaper right?" He smiled and grabbed my bag of laundry and took it in the back. Suffice it to say, I had about 10 items and I went I came back to pick it up the total was 113.00. See attached photo. I was aghast and told the cashier what happened to me. She told me I could certainly pay in installments and take a little bit at a time if that made it easier??? Like... what the actual???? She said that with a straight face. I said, "I was told you did laundry and it was going to be cheaper than dry cleaning." She told me nope because they press it, and I should have gone to a place that does laundry and fold. Go figure, that they didn't tell me that when I asked that they don't do laundry and fold. They just took my bag of tops and pants that required gentle wash and my money as well. Just WOW! No offer of a discount, nothing. So I guess I will now find another dry cleaner on another corner. They don't provide pricing upfront when you get your receipts so be careful!

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    2 years ago

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    1 year ago

    Chris and her staff has been offering Excellent customer service for the last 5 years.

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    2 years ago

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    3 years ago

    I have been a customer for over 7 years. They take great care with all of our garments. I wouldn't go anywhere else.

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    4 years ago

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    5 years ago

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    5 years ago

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    5 years ago

    I've been coming here for a few years, countless services and dry cleanings. Would highly recommend.

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    5 years ago

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    9 years ago

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    7 years ago

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    4 years ago

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    13 years ago

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    8 years ago

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    10 years ago

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    11 years ago

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    12 years ago

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    9 years ago

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    Ask the Community - Sauls Dry Cleaner

    Review Highlights - Sauls Dry Cleaner

    “They are a hidden gem in Sandy springs.”

    Mentioned in 2 reviews

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    Presstine Cleaners - This is how the shirt was given back to me on Thursday, August 20, 2026

    Presstine Cleaners

    (23 reviews)

    $$$

    Buckhead

    I am extremely disappointed with my experience here…read more I recently entrusted this cleaner with a Monnalisa Minnie Mouse Swarovski crystal shirt belonging to my daughter. Monnalisa is a high-end Italian childrenswear designer, and this was a brand-new luxury garment with extensive Swarovski crystal detailing. When I picked up my $377 cleaning order (I gave them 48 garments total), the shirt was returned to me with a substantial amount of the Swarovski crystal embellishment missing. The difference is not subtle. The shirt was visibly and materially damaged while in their care. Fortunately, I photograph my garments the day I bring them in, and I have clear photographs showing exactly how this shirt looked before it was entrusted to the cleaner, as well as photographs and video documenting the condition in which it was returned to me. What I find especially unacceptable is that no one disclosed the damage to me when I picked up my order. I was allowed to pay for and leave with a $377 cleaning order without anyone informing me that my daughter's designer garment had been damaged. I discovered it myself afterward. This is precisely the type of garment for which a customer uses a professional cleaner because they expect it to be handled with the appropriate level of care. If a business accepts a high-end, embellished designer garment for cleaning, I expect either the expertise to properly care for it or the transparency to tell me beforehand that they cannot safely service it. Accidents can happen. Returning a visibly damaged luxury garment without disclosing what happened is a separate issue entirely. I have contacted management directly and requested that they take responsibility and provide an appropriate resolution, including reimbursement for the garment. I will update this review based on how the business chooses to handle the damage and its response.

    they lost my suit jacket:(. bummer since it's an awesome location right by home! won't be backread more

    Sauls Dry Cleaner - sewingalterations - Updated September 2026

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