Since the day I reached out to Scott I was very impressed by his ability to understand what I…read moreneeded and how to get me the best price. Out of three quotes he was the lowest which had me a little concerned on the quality of installation. That is, until he came out with Gil (install manager) to get the final measurements. I was equally impressed with Gil from the day he came to measure all the way through to the end of installation. He went above and beyond to deliver a quality installation doing things that most companies wouldn't bother doing. If you're looking to get great quality at a great price, look no further.

Made an appointment to replace 6 windows was scheduled 3 weeks out, then a week before they said…read morethe glass company ran out of glass and had to reschedule for another three weeks away. They got installed with a one inch gap inside that I needed to drywall all the windows. They said it was only going to be a quarter inch. Then during the drywall to fix the problem one of the smaller windows got broken. They said they would fix it in two weeks, never showed up. Called Scott and he said another two weeks, they never showed up. Called again and again. Same thing. It's been three months. These guys are garbage. Avoid them.

We live near a noisy highway, and Wholesale Windows installed noise reduction windows for us. The…read morequality of these windows exceeded our expectations. We chose the LowE glass, which is very energy efficient and keeps our home cool in the summer. Wholesale Windows is not pushy with their sales, and are honest and upfront with their pricing. They offer a lifetime warranty on several of their lines, which is almost unheard of. I highly recommend Wholesale Windows & Doors!

After nearly a year and a half of waiting for Utah Window Experts to resolve some of the…read moreoutstanding issues and damage caused by their installers to our window products, we are finally settling with these people after they threatened to sue to collect the small remaining balance we had witheld to try to get them to stand by their installation. What a joke. We finally contacted Milgard directly to correct a slider that had a 3/8" gap due to wrong window size that allowed winter air to blow directly into our living room, and were told by the Milgard reps that the installers for Utah Window Experts had also not leveled or shimmed the sliders correctly, accounting for some of the issues we were seeing. This was not a small job, it was nearly a $60K order for a new custom build, and Utah Window Experts even acknowledged most of the screw-ups they caused, including delaying our construction completion by months by failing to order all the windows specified to complete the job. Despite this, they never took any ownership of fixing the issues or damages caused by one of the three crews sent to install the windows. I previously gave them 2 stars based on the last crew sent out to complete the installation doing decent work, but now am dropping to a single star based on their extremely poor customer service and lack of follow through. Have had mostly good experiences with the subs for this project, however Utah Window Experts was not one of them. No one has perfect reviews, but would recommend using almost anyone else for a window installation. Milgard does make a good product, and our experience with the producthas generally been great, however could never recommend this distributor/installer. If you want Milgard, find someone else to install.

Great experience! It was a fraction of the cost of the 4 other places I talked to. Matt was very…read moreresponsive and helpful. We had an issue with one of our windows and he came right over and fixed it. Highly recommend! I love that it's a small company and they don't push u for sales like everywhere else.

Paul would not come back and do any warranty work. He installed a see through window in a bathroom…read moreinstead of an obscured window and he refused to come back and replace it! I called him every week for 2 months and he kept saying he would replace it but never did.

I've been witness to the work done by Glass Crafters for years. So when it was finally came time…read morefor me to need some windows for a remodel I knew who to call. Not knowing the first thing about how to go about the process of ordering windows, they were extremely helpful, patient, and happy to help me walk through. Never once allowing my lack of window knowledge to alter their willingness to help. When it came to the installation I opted to install the myself. It worked out perfectly, but not without the reassurance, and help from Glass Crafters. They were available, and again walked me through with ease. They answered all my questions, and even jumped on a video call with me to make sure I wasn't messing things up royally! I plan to use them on my upcoming projects, and am 100% confident in their products, customer service, and professionalism.

Glass Crafters always delivers the best products for my home. They can make any idea a reality!read more

I was so impressed with the installation of my backsplash. My installer, Henry, did an amazing job…read moreand was very professional. Evan and Chris helped me work out all the wrinkles of my changing design and complicated install. It turned out amazing.

They came around 9:30 and tore things out until 2:30. At that time they left black mold open to my…read morefamily, had removed the doors and left for the night. They were supposed to tile 3 bathrooms. The next day they came and finished one bathroom and left my laundry room and last bathroom taken apart. They put my washer and dryer on my new rug in my family room and left the toilet by my sofa along with the doors. This was Friday. They said they were working Saturday which I really needed, but then they said they were working but not on my job....that they were in the middle of. They are planning to come back until Monday. I have a toilet and appliances unusable... in my family room for my family get together on Sunday. They refuse to come back and move the appliances or finish the job. I have a family of 8 and they want to leave us down to one bathroom and with no laundry abilities. I have never dealt with a company that cares so little for some people while working for their favorites. I would not ever call them for anything. You never know when they will put your bathroom in your family room....which is attached to my kitchen where we cook and eat.... and then just leave you while they go do some cosmetic work for someone they like more.

The good: The windows are high quality and the installation…read moreteam made our house look amazing. The bad: In my opinion, our salesman, Gabe, used deceitful sales tactics by making vague and even false statements. Notably, for our largest window, he ordered a double pane window instead of triple pane like the rest of the house. He claimed it was still top of the line despite actually being closer to bottom of the line. This window did not even qualify for Dominion Energy's efficiency rebate. As far as I can tell the Lennox windows they sell are just Alside Mezzo windows which you can get from a distributor and have anyone install. The only benefit I see Synergy providing is connecting buyers, distributors and installers.

Synergy Windows was amazing from beginning to end. Everyone was top notch and took such good care…read moreof us. The price was great, and the windows are incredible. We LOVE them so much. It's made our home so much more beautiful, and we love our new views. Also, the heat blocking is wonderful. Our West facing rooms are so much more livable now. I HIGHLY recommend them!

Last March I went to the Salt Lake Tribune Home show, I wanted to look at windows. I have been in…read moremy house for 24 years and for the most part my AC is on all Summer and my heater is on all winter and my house is freezing all winter. My current windows were a double pain glass with an aluminum frame. I had updated the insulation in my attic a few years ago and I think this helped a bit with the heating and cooling, when I stand in my bedroom bay window, I could feel the winter chill very well. I think I was just 1 or 2 degrees from seeing the winter steam in my breath. I stopped at a couple of window booths and was left a little cool by most of the salesmen, several didn't want to show me much of the product, they just wanted to schedule an in home demo. I did stop in and visit with Mountain States. Dave was actually pretty chatty and was happy to show me his product. He spent a half hour or so showing me his windows, why a triple pain window is a good way to go and how their vinyl frames would be so much better then my aluminum frames. He said that he knows that his windows would definitely help keep my house warmer in the winter and cooler in the summer. I decided to invite him out to the house for a demo and to provide a bid. I also selected two other window dealers to come out and do the same. I have a total 23 windows in my house, the front of my house has 9 windows. I had the three dealers come out, about a week apart from each other, and I had each of them just bid the 9 front windows as I really didn't want each of them going from room to room measuring the windows over and over. The first bid came in and I thought that it was outrageously overpriced for just the 9 windows, and this was for double pain windows. They were thick double pain windows but still just double pain. Mountain States came in at about 1/3 of that cost for their triple pain windows and the other vendor was just above Mountain States and were also a triple pain window. Why do I think triple pain is better then double pain? If you look at the Questar and Utah Powers rebates, they give you a bigger rebate for triple pain windows. I would have received about $120 from the double pain windows and I received about $1100.00 for the triple pain windows that I had installed. I figured if they were giving a higher rebate they are probably better windows. After visiting with the three dealers I ended up choosing Mountain States, I liked the product and I liked Dave. I invited him out to measure all windows and to give me a quote. The quote ended up being less then I thought it would be for all 23 windows. I went to the bank, got the funds and ordered with Dave about a week later. The windows were delivered and installed about a month after I placed the order. Willy (the installer) called and scheduled an installation date and time. Now the installation is a little intrusive and a bit messy but Willy and his assistant did a great job with the install. Willy came with a tarp that he put down before he started working on the window, a vacuum to clean up any debris, loads of caulking for the new windows and all the tools needed. He didn't need anything from me except to move any furniture out of the way. It took him two days to install all the windows, they looked great and it was nice how little outside noise I could hear compared to the old windows. Another nice thing about Willy is that he doesn't try to hide any issues that came about. I had two windows with rounded tops. He explained that sometimes the sheetrock around these type of windows easily break because there isn't wood behind the whole length of the rounded sheetrock. He installed these windows on the first day as they were more challenging and they did break a little but he patched them up. On day two he sanded what he had patched and they were good as new. He also found a crack in one of the windows. He came to me and showed me the problem, he let me know that he was going to install it anyway but that a new window had been ordered and he should be able to deliver and install it in about 2 weeks. He did indeed call two weeks later and setup a time to fix this one window. The reason it took me so long to write this review is because I wanted to see how these windows would change the airflow, heating costs and feel of my house, especially my freezing bedroom. It is now January and it is truly amazing how comfortable my house is now. I can't tell you how big of a difference the feel is, the bay window is comfortable, I can sit in my chair next to it and not be chilled. My heating bill is probably about 35 to 40% cheaper then in the past years. I am definitely happy that I replaced the windows and happy that I went with the folks at Mountain States Windows.

Less expensive, good quality windows (Cascade Windows) but the company has over-promised and…read moreunder-delivered. We were told 4-6 weeks until installation would occur. We signed on a contract on July 2nd. I was told we'd be called for setting a measurement appointment within two days. We were not called. I contacted them. I had communicated an eagerness to get the windows in due to my daughter's current window causing her to be uncomfortably hot. As such they assured me we have them most likely closer to 4 weeks. I checked in multiple times to see if the windows were ready or if the manufacturer had given a ETA. All but one of the 9 windows (plus a sliding door) were finally installed August 20th while the most important window--for my daughter's room--was not even ordered from the manufacturer! They said they would rush order the window and it'd be ready in 1 week. It's now been 11 days and still the window is not ready and they haven't said when it will be ready. In addition, I was assured they have the best installers. Unfortunately those installers didn't lay down any protective measures or clean up after themselves so our carpet, beds and furniture we're covered in dust and small metal shavings. Also they left a big gash next to a window which they said they'd fix but not until we pointed it out (see photo). Still not fixed as of 9/7/2018. Not satisfied with their service. Will update if anything changes. Cascade Windows seem good though.

Excellent company! Andrew and his team are super professional, honest, reliable, and friendly. They…read moredid a fantastic job with our shower door -- from the initial consultation to the installation. Very high quality glass and hardware. They take pride in doing great work and making their customers happy. We needed lots of guidance and had lots of questions and they patiently took their time to take care of us and make sure we understood our options and made the best informed choices. We felt in very good hands with this company and couldn't be happier with the result. We are certainly going to be doing more business with these guys. Very highly recommended!

Did a wonderful job, locally made windows. Man, you can't beat their price for the quality too…read more Don't even bother with Sears. All we wanted was two windows for our basement and Sears bid at $2,000.00 We got both windows from Solar Windows for under $500.00. Was quick ordering the windows and very professional to work with.