Good explanation of window e-coating. Helpful during ordering. Ordered windows, which arrived in a…read morecouple weeks. Window installation was quick. They made it look easy. No water in the house despite an ongoing sprinkle.

Called and talked to Saddler the day before. He stated he would come the next day no problem. Never…read moreshowed up or return phone calls! Left Texts and phone messages .. Never received a response. Stayed home all day..what a waste of time. If I could leave a -* I would.

Caiden was great to work with. Not only was he the cheapest for repairing our window, he was quick!…read moreHe was professional, polite, and did an excellent job. Would recommend JDI Windows over the big companies for sure!

I usually don't review anyone but I felt like they deserved it because they treated me so well. I…read moreended up choosing them because they really know what they are doing, so I don't have to worry about problems down the road on such a big investment. Rex helped me and found out what I was looking for then matched me to the right windows. I was going to do it myself but after seeing them do the work I was so glad I had them take care of it all. Sure beats getting the house all dusty myself tryinh to get everything perfect like they did.

Needed a new roof especially after March wind storm. Bighorn was polite, on time, explained…read moreeverything, and beat all other bids by 25%. I was so tired of being ghosted by other companies even after they contacted me. Bighorn came out with satellite photo measurements in hand, inspected the roof, and gave me a bid in 48 hours with an itemized contract. Could not recommend them more. Jonathan for the pre-job estimate and Nate for the post job inspection and final job site clean up were the best. Note to some of the bigger companies who acted like they were doing you a favor by just talking to you. Don't bad mouth your competition, not professional. Steve M

Bighorn did a great job with our total roof redo plus some plywood in spots. Jaxan kept us informed…read moreof the ongoing process well and in a timely manner. I would recommend this company for sure.

Peter and Ryan are kind, attentive, and knowledgeable. More importantly, they are very easy to work…read morewith. I cannot recommend Utah Window Pros more.

Peter was very helpful in the entire process. They kept me up to date on my windows and was very…read moreinformative

I used this business 5 years ago for 17 windows and I had a great experience. Their estimates are…read morevery detailed and are emailed over right away. The communication with them was also great. I just got 2 more windows and one sliding glass door replaced last week and they once again delivered great service and product! I can't recommend them enough!

Update: As soon as Dave heard about the holes, he sent someone out the next morning to repair them…read more I appreciate that they worked so hard to make our experience perfect. If I could throw another star their way, I would. But Yelp limits me to five. There's something magical about sitting by an open window, feeling the gentle breeze. I have not been able to experience that in the past few years, as the windows in my house have been broken and unable to open. So I finally bit the bullet and reached out to HomeStar Windows and Doors to get a bid to replace them. Dave came out to measure and gave me a bid promptly. He did not put on the pressure, but gave me options-"good, better, best" and thoroughly explained the difference. We decided to go through with the replacement and got on the schedule. We also decided to replace the blinds with shutters and asked to coordinate the installation to happen around the same time. Well, the windows were ready to be installed sooner than we anticipated, and Dave offered to cover the cost of having the old blinds taken down and reinstalled so we could go ahead with the window installation before the shutters. It also landed on a day that we would be out of town, so they offered to text me when they arrived and then again when they left for the day. It was nice to get those updates so I was aware of when people would be in my house. When we returned home, the new windows were in and all the old ones were taken away. It made my life easy! All I needed to do was put furniture back that I had moved for them. There were also some holes in walls that I'll need to patch that looked like had been made when the windows were removed. And now, I sit by an open window (that I was able to open with one finger rather than the gargantuan effort it used to take) and enjoy the nice breeze. I shouldn't have waited so long.

I highly recommend this glass company! Don't look any…read morefurther. I've Contacted many glass companies for quotes. Most don't even call you back. If they do, pricing is inflated with really long lead times. I've dealt with Murray Glass many times. Mostly with Courtney. Consistently amazing customer service, competitive pricing, great product. What else do you need? Thank you to the team there.

I tore out the rear window of my LEER Legend truck-bed shell. The local dealership for LEER said…read morethey couldn't sell just the frame--I'd have to purchase a whole new window! Enter Murray Glass on 4800 South in Murray, Utah. they were able to straighten out the frame, but couldn't get a freakin' hinge from LEER to finish the job. They searched high and low for a substitute and finally settled on a stainless steel piano hinge. Putting this on was a "Hail Mary" pass! Long story short, the job ain't as pretty as I would have liked, but it works! I like the way the company worked to find a solution to my problem, and the way the team at Murray Glass work together to get a tough job done!

Frustrating experience with incomplete repairs, poor communication, licensing issues, and…read moreundisclosed installation methods. I hired Performance Windows for a full window replacement at my home in Reno. They offered free labor because the home was supposed to be used as a display/advertising house. We financed the project through a third-party lender. From the beginning, there were problems: * The itemized invoice lacked a clear breakdown of materials versus labor. * When I requested the contractor's license, they gave me a Nevada license number belonging to a different company (Sky View Windows and Doors) that was suspended at the time for a DIR violation. They also provided an expired Utah license for the lead installer. After repeated requests and verification through the Nevada State Contractors Board, the Sky View license was eventually reinstated, but the lack of transparency was concerning. * Performance Windows operates mainly as a sales company and uses Sky View as the installation crew. This was not clearly explained upfront. * They did not disclose that they would overlay the new windows onto the old existing surrounding wood frames. When the old windows were removed, this loosened those wooden frames from the wall and created gaps. Those gaps later caused leaks. After installation, multiple repairs were needed: * A sliding door screen needed replacement (this was eventually completed). * A dining room window started leaking after heavy rain. The crew sealed the original wood panel that had been ripped out during the initial install. The sealant had to dry before testing, so I still don't know if the leak is truly fixed. * Bathroom and laundry room windows were supposed to get proper frame replacements. Instead, the installer only cut plastic pieces, which exposed holes. The smaller bathroom windows still do not open fully -- they claim this is "part of their design." * There was also a gap in the flooring caused by the smaller slider door installation. Beyond the repairs, the overall performance of the new windows has been disappointing: * Even though the windows may look better, our house is noticeably hotter than it was with the old windows. * We are now getting bugs coming into the house. Communication and scheduling were consistently poor: * Appointments were missed or delayed. * On one visit, the installer arrived late, a different crew showed up first with no knowledge of the other repairs, and the main installer forgot several items and had to leave mid-visit to buy supplies at Home Depot. * The crew often seemed rushed to finish and leave. While the sliding door screen was eventually replaced, the overall handling of the project has been disappointing. Multiple issues remain unresolved or only partially addressed. The combination of incomplete work, undisclosed installation methods, performance problems, and lack of professionalism made this a stressful experience. I would not recommend Performance Windows. If you're considering them, verify their contractor licensing status independently through the Nevada State Contractors Board, ask detailed questions about their installation method (especially whether they overlay onto existing frames), and get everything in writing before signing.

Despite a clearly marked and posted "No Soliciting" sign on the front door, Brandon from the…read moremarketing team knocked on my door to upgrade my windows. He proposed my "beautiful home" for their advertising campaign. I would be responsible for 50% of the cost, provided I agreed to post a sign in my yard for 6 months advertising their business, wrote up a positive review about their installation and the windows themselves, and agree to have my home photographed for up to a year for their advertising, no compensation to me. I listened to the whole speech without interrupting. He looked at a good time today (during the Holidays) to see when he could send someone over to go over options. I told him I wasn't interested to which he responded "You could have started with that". Read the sign buddy. You wasted your own time knocking on the door and jumping into your sales pitch. I was quiet, polite, and let you do your thing.

Very friendly group of individuals. Got my quote quickly and installed in a very timely manner…read more Love my new windows!

These guys are super friendly and fast. Got my giant, ugly, rotted window out and replaced in a…read moreday! It's no longer ugly: In fact, it looks fantastic! Excellent price, too.