I didn't find the used car I wanted. I have 6 requirements including color, sunroof, low mileage,…read moreand 3 other features. They consistently showed me cars that came close. They asked if I would give on color or model. Not overly pushy but I wasn't interested. Given the demeanor of the sales crew, I would do business with this place. I have always used Dealers although Carmax has a huge inventory and have passed a couple times on the car I want.

Robbie my salesman was amazing! He dealt with me all day ~ twice to get into a 2025 Trax and I…read morecould not be happier. Although the price they gave me as well as the financial representative was just as good. Highly recommend recommended. Great inventory. Robbie was amazing!!!!

Great service dept been going 20 plus years and always very satisfied with the quailty and personal…read morehelp with every vist

Service manager Travis called me about an honest one star review that I left on Google. He…read moreproceeded to bully me in an attempt to get me to change my review. When I refused he became angry and raised his voice at me, claiming that he was blacklisting me from Southern Motors and Grainger, and that I would have to go to South Carolina for service. ​​I expressed that I was not interested in doing business with Southern Motors anyways, which is why I haven't been back for service, and he proceeded to threaten again to ban me from the Savannah dealerships. What wonderful customer service Southern Motors Honda has!

OK, what a difference a new ownership makes. :)…read more My recent experience with the service department at the new ownership group at Southern Motor's Chrysler, Dodge and Jeep was truly incredible and mind blowing. I called and left a voice mail message to ask the price for an oil change for my Fiat 500X, I also left an online text on their website. I hadn't heard anything back for a day and a half, so I texted them once again. That night around 7 p.m., I received a call from the manager of the Service Dept., Scott. He apologized for no one getting back to me, and offered a free oil change and tire rotation to compensate me!!! Who does that?? Then, 15 min. later I received a call from Todd, the Service Bay manager, who I had worked with in that past. Not that he knew that at the time. He too wanted to apologize for no one getting back to me and when did I want to bring my car in for a free oil change? After I had the work done the next day, I received a call from Amber at Southern Motors to make sure everything was done to my liking!!!! Wow! Is all I can say. There guys are working hard to deliver a stellar customer experience. Thanks Gang!

Mr Aaron at the front desk it rude, be aware of him. They sold me a jeep with head lights water…read moredamage and i have the proof of pic the very next day, be coming back and forth about this for months and nobody have no history of me coming be careful with these people

I just experienced another great car purchase from Grainger Honda. Ronnie Moore who has been our…read moresalesperson for many years helped me select and locate a new 2023 Honda Odyssey Elite. The process was very easy and I received an excellent sales price and trade in amount for my old 2018 Honda Odyssey. I cannot say enough positive comments about Ronnie Moore and the Grainger Honda team that assisted me with this purchase. Even during these challenging times my wait for the new car was short and painless.

We took our mini-van in to Grainger Honda in June 2026 for service work. We were about to embark on…read morea long road trip. Among other things they replaced the timing belt. After we picked the car up and drove it a few miles the check engine light came on. I ended up taking the car to a small shop in Savannah and they discovered the timing chain was misplaced by one tooth. We spent a lot of money trying to figure out what was wrong with the van. We sent Grainger pictures that the mechanic in the small shop had taken of the misplaced timing belt, but Grainger said they needed more pictures and more documentation from the mechanics that the belt was put on wrong. Although we bought this car new at Grainger and have serviced it there in this past, I'll never take a car out to Grainger Honda again.

been bringing my car to J.C. Lewis Ford for service ever since I purchased it back in 2022, and…read moreoverall it's been a solid experience every time. The service team is always professional,, and easy to work with. Scheduling appointments is pretty straightforward, and they do a good job keeping you updated on what's going on with your vehicle. Wait times have been reasonable. It gives me peace of mind knowing my car is being handled by people who know the vehicle well. Definitely a reliable place to go if you want consistent and trustworthy service.

My recent experience at JC Lewis Ford was unfortunately one of the worst dealership experiences…read moreI've had. This was going to be my third vehicle purchase from them, so I came in expecting a straightforward process. Instead, the experience felt disorganized and unprofessional from start to finish. The salesperson seemed unfamiliar with the vehicle's features and couldn't answer several basic questions. It also became clear the truck had previously been used as a loaner, which was not clearly disclosed upfront. When I returned to sign the paperwork, things got worse. I had texted the sales manager earlier that morning and he told me to come in and that he would personally review everything with me. When I arrived, he didn't remember me at all and I waited over 20 minutes before he briefly appeared and told me I would be sent to finance instead. While waiting for finance, I decided to go get my trade-in and leave because the process felt so chaotic. I then discovered my vehicle had already been stripped down, even though the deal wasn't finalized. I had to wait another 20 minutes just to get my license plate back. I was also told I was "lucky to get financing," which was surprising considering I was trading in a vehicle worth more than half the value of the new purchase and paying the rest in cash. After two prior purchases from this dealership, I expected far better treatment. Sadly, this experience was frustrating enough that I will likely take my business elsewhere in the future.

My experience searching for a 2026 SUV didn't exactly go as I planned with Chatham Subaru. However,…read moreto use an overused cliche (which I despise as a former English Language Arts Teacher) time and patience for all interested parties does make a considerable difference. That statement I make with no restrictions or reservations because it - the statement- is true. It's a fact, not an opinion. And I attribute it to Mr. Jermaine McKeever, a Finance Director, who is employed at Chatham Subaru. A second factor kept me from my initial reluctance and hesitation to "pack up my things" and walk out. - knowing how to treat a potential customer - and for that talent - either ingrained or encouraged or taught by the two gentlemen who put together this dealership, Mr.Pittman, Sr. and Mr. Pittman II, for their business acumen and ability to hire the best talented people, I am impressed. And I'm not usually impressed by anyone who owns or works at a dealership. Now an encomium for the others who kept me in my chair without tying or my wife with twine, or ropes, or duct tape, but with kindness and integrity and intelligence and patience, lots of the last one. Debra, a newly minted Sales Agent, Kay, a second Sales Agent with the patience of a bomb disposal tech, knowing that what she had to defuse was a ticking explosive device. She's still there at the dealership. To my two favorites: Jesse, a Sales Manager, who mistook me for the hugging type," but at the conclusion of our deal, did settle for a "fist bump,":must be a Southern thing. And now to Chris Hall, who without him, this experience would not have turned out so well. Chris is the General Manager. His "cool under fire" now has me a customer for the years left to me. But my favorite is Nina Beverly. Young in years but experienced as a Customer Care employee. Without her patient explanations of the technologies built into this 2026 Forester Touring, both my wife and I would have been lost. Her natural humor, her patience, her sense of pride for her job, and quite honestly, all of the people with whom I had an interaction have this feeling, Mr. McKeever said it best: ". It's not about the sale. It's all about the customer." And one more employee whom most customers may tend to forget: Austin Taylor, Chatham Subaru's Service Manager. Although our introduction was brief because I had a question about the spare tire - a donut tire - he assured me that the tire could replace any full-sized tire if necessary. Now I wrap up this lengthy review. If there is someone who is thinking of buying a new SUV or someone who plans a trade, read my review. And do the right thing. Safety and a spectacular looking SUV are not two sides of the same coin. They are the only coin. Jim W.

went there on Saturday 6/27, beautiful building and as I walked in the door I noticed a reception…read moredesk with a young girl sitting there on her phone. She wasn't wearing any Subaru shirt so I thought she may just be someone who decided to sit there. I stood there for about a minute and then I cleared my throat thinking she would look up and I could ask her if she worked there, no response, just head down looking at her phone. another 30 second and I said "excuse me", no response so I said again a bit louder, "excuse me" and she found it necessary to look at me. I asked her if she worked there and she said yes. I said I saw a vehicle online that I wanted to look at and she asked me if I needed a salesperson. Every employer should educate these young people that the customer should be their priority, not their phone, although that should be common sense!

Just terrible. We took our under warranty vehicle for a check engine light. They kept our car for a…read moreweek and did not fix the issue. Took the vehicle back 3 more times before they decided that the gas cap needed to be changed. Why did it take a master technician to figure out this was the cause of an evap leak? I had to beg and plead to get a rental car to get to/from work and kids to/from school. Initially I was told Hyundai would reimburse me for a private rental car, spent an hour on hold with corporate to be told this only applied to recall work. Additionally, we've been waiting for a back-ordered part to fix a national recall. It's now been 6+ months. They called me last month and setup an appointment to have it fixed...showed up and was told they did not have the part. So now I have to go out of my way to schedule another appointment in the future, all the while being told the recalled backseat seatbelts "should be safe" for my kids. I'm a very reasonable person, but this is no way to treat a customer. We will never be buying a Hyundai again, especially from this dealership.

I was on my way home from St Mary's Ga and the dashboard lights lit up and told me that the oil was…read morelow and service engine light came on. I was on I95 and googled the closest Hyundai dealership. AutoNation Hyundai Savannah came up and I proceeded there. I was greeted by a friendly manager Ashley who proceeded to get the team together to determine the issue with the car. Amazing team!! I was on the road again within an hour. Everyone was kind and courteous. I wish they were closer because I would definitely use them as our "home" dealership.