Just terrible. We took our under warranty vehicle for a check engine light. They kept our car for a week and did not fix the issue. Took the vehicle back 3 more times before they decided that the gas cap needed to be changed. Why did it take a master technician to figure out this was the cause of an evap leak? I had to beg and plead to get a rental car to get to/from work and kids to/from school. Initially I was told Hyundai would reimburse me for a private rental car, spent an hour on hold with corporate to be told this only applied to recall work. Additionally, we've been waiting for a back-ordered part to fix a national recall. It's now been 6+ months. They called me last month and setup an appointment to have it fixed...showed up and was told they did not have the part. So now I have to go out of my way to schedule another appointment in the future, all the while being told the recalled backseat seatbelts "should be safe" for my kids. I'm a very reasonable person, but this is no way to treat a customer. We will never be buying a Hyundai again, especially from this dealership. read more

I was on my way home from St Mary's Ga and the dashboard lights lit up and told me that the oil was low and service engine light came on. I was on I95 and googled the closest Hyundai dealership. AutoNation Hyundai Savannah came up and I proceeded there. I was greeted by a friendly manager Ashley who proceeded to get the team together to determine the issue with the car. Amazing team!! I was on the road again within an hour. Everyone was kind and courteous. I wish they were closer because I would definitely use them as our "home" dealership. read more

So, I got a certified pre-owned Hyundai Santa Fe . The tire went flat the first week. I took it in to auto nation Savannah and they charged me to patch it after 6 hours .When I got the car back, the rear interior parking assist said "obstructed". I attempted to take it in the next week for a warranty repair. The gentleman at the counter talked as though this was "Are you able to leave it with me? It's going to take at least 72 hours or more because they had a car ahead of you and the technician will need to diagnose the problem and recommend a repair". Fearing that I will be out of a car for a week, I chose to bring it back two weeks later. I returned two weeks later, on a off day, and they stated "oh no, we should have this done today". I handed over the keys and left. After lunch I got a text message saying I needed $1400 service on a car that I had only one month. I chose only to have the sensor replaced at $860. I asked why it wasn't covered under my bumper to bumper warranty. He stated that it was because "of impact or collision". The next week I took my car to Mavis in Savannah to get the "suggested", by auto nation, front end alignment. The technician took my car back and put it up on the rack to align. He then called me back to show me it was already aligned and didn't need the alignment. So, fast forward to today. We are on vacation on our way home. The car now has a low tire pressure warning on the tire that Auto Nation patched. I would advise you to avoid Auto Nation Hyundai at all cost. read more

Be wary of buying from this dealership. Very predatory and deceptive practices and will be sure to sneak in every nickel and dime they can and hope you don't notice. Don't trust the finance guys and read everything they want you to sign. They're not your friends! Won't ever go near an Autonation again. read more

I have received nothing but horrible service from this place anytime I've had my car serviced since they became autonation. It has been drama and a pain in the neck and today I had a remote go bad and they told me it's almost $700 to replace it. It's not even a auto start remote. It's just to unlock the doors and they want $700. read more

Mark Cutter and Austin McKeendree were PHENOMENAL. Only ask for them. They hunt the best deals and give the best options

If I could leave 0 stars I would, do not wait the 3 weeks to get your car looked at. I got here after having scheduled my appointment almost a month in advance. I went to go check in with the service team and I am told it's going to be another week. My check engine light is on and I've already been seen by 3 other mechanics. I am simply fed up. read more

My wife and I leased a new Hyundai here. The experience went very well. Selection, sales and finance were all exceptional. It was all painless and they were very kind. I do recommend them! read more

For approximately 2 years I have never been able to get through to the repair department. I finally had to stop in and ask for an oil change appointment. 3 months!!! I will no longer go there mostly because I cannot talk to anyone on the phone. I now go to Integrity on Apache av. I am very pleased read more

Helped a friend who needed to replace a key fob before leaving on vacation and Service Department came through!! Although they weren't able to help they referred us to someone who could and went ABOVE AND BEYOND to see that my friend was able to get the key and safely go on her trip! One of many good things Hyundai dealership has provided great service. Thanks guys and girls!! read more

Came in for an oil change... do not ever use! I have been waiting 2 1/2 hours, they just came to tell me it will be another hour plus.

I recently purchased my 2023 Hyundai Santa Fe from Autonation Hyundai in Savannah. It's only been around 9 months and I've already having major mechanical issues. I had to have a lower pressure pump replaced. They had my vehicle for a week. Now I'm having a transmission problem. I feel like I purchased a lemon. There is no reason for a brand new car that's not even a year old to be having major issue. read more

To summarize this whole review, DO NOT CONDUCT BUSINESS WITH AUTONATION HYUNDAI in Savannah, GA. I bought my Hyundai when it was Peacock and those were some fantastic individuals. AutoNation? Absolutely horrendous, and it's all to do with the service department. What it boils down to is they do not have the staff, or so they claim. The point of an "appointment" is that I have a spot reserved that day to have my problem addressed. On two separate occasions, I was either told they did not have someone to look at my vehicle or they weren't sure if they did. This was only amplified by the fact my "appointment" was made over a month prior. Long story short, it seems they cannot handle the workload, which is okay if they managed this appropriately and had a better form of communication with people. I was told by an employee that they handle 40 plus vehicles a day, but somehow when it was my time, no one could address my problem. I have found a new Hyundai dealership down the road a bit, but they told me they just started accepting appointments again because they were so backed up that they had to stop accepting them. My problem was diagnosed, a part ordered and I was on my way within two hours. That seems like a smart way to run a service department, but I'm not in that field of work so I'll digress. Simply put, do not get a vehicle from AutoNation Hyundai in Savannah unless you plan on using a separate service department. Heaven forbid you have any troubles with your vehicle, you will waste days of your time and they will NOT fix the problem you are having but merely say "we don't have someone to look at it today" despite "today" being the day you scheduled and was given an appointment for. read more

Mm... Where to begin? Today, was my first day having any interaction with AutoNation Hyundai. Boy, was it a crazy one! I hadn't dealt with Hyundai for some years now due to an incident that happened with the previous dealership. This Hyundai dealership, in the past 8 or less years has passed through three owners and new workers (or have changed their name three times--not sure). I purchased a brand new vehicle, as a birthday gift for me, in 2015 (Savannah Hyundai) and returned to purchase a second vehicle, a 16th birthday gift for my daughter and loyalty buy, in 2019 (Peacock Hyundai). Each time the experience was stressful and long (hours) dealing with underhanded salesman tactics. (This doesn't reflect on AutoNation, in my eyes, because today was my first time dealing with them.) That being said... I scheduled a recall servicing. The rep scheduled the appointment for 0710. I get there at 0700 just to sit because the place doesn't even open until 0730. Ok. I let the service rep know that Hyundai sent me a notice that I had more than just the anti-theft recall notice. The rep looked it up and stated that the system showed one thing on his end. I showed him the notice I had in my MyHyundai account dashboard. So, he did some looking and says that the recall Hyundai keeps notifying me of was filled in 2021. I explained that I hadn't been in to have anything done, since 2019/2020. He says, "It was done!" When I refuted he began to speak as though I was accusing him, personally, of doing something wrong. SmH I explained everything that I had gone through with the previous Peacock and that it could have been entered accidentally or shadily. Had nothing to do with AutoNation! I said ok and that I'd contact Hyundai Corp Customer Service to try to get it straightened out. Done! My vehicles are done. (Both had recalls) I'm on the phone with Hyundai Corp as I'm leaving. There's a man standing out there with the dealership insignia shirt. He asked had I gotten everything taken care of. (I'm assuming he was the owner.) I stated barely and he asked the problem. I explain. After watching through the glass, out runs the Service rep. I pointed out to the man I believe to be the owner that the rep act as though I'm accusing him of doing something wrong. To which he apologized for him. (All the while, I'm still on a call with the Hyundai Corp Customer Service rep.) Over comes another guy... The owner (?) walks away and I'm talking to this new guy. So, the new guy pretty much parakeets everything that I've already heard. He says, " "Well, he can check the sensor to see if it has been changed." (Something about the parts not being the same.) Before I can answer, he says step into his office. Get inside the office to be accused of lying via amnesia(forgetfulness). He told me that people don't make mistakes, that everyone holds the same morals as him as to not do anything illegal, and that Hyundai is a multi-million dollar company that wouldn't do anything wrong. All the while, seeming to insinuate that I would. And I begged to differ! (Multi-million/billion dollar companies steal from people everyday. There are plenty civil lawsuits to prove it.) He starts to talk about the service inspection findings and I cut him off. I knew where he was going. He say, let him finish and I did. He proceeds then, again, to accuse me of trying to get over and get something for free. Well, duh! The recall... The recall I've received notices for and hadn't had completed. Not one time did I mention anything concerning the inspection findings. From the time I walked in the door, PRIOR to them finding ANYTHING wrong, it was and IS ONLY about the recalls. SmH ***Neither of these men were there to know what was done by others prior to them.*** But they spoke so boldly as though they were there holding the previous employees hand every second to see everything that went on. They definitely need to undergo training on how to deal with customers, issues, and to keep their personal feelings separate. System info can be wrong due to user error. Mistakes happen... People can even forget. (Though, I don't believe I'd forget something this serious when I didn't deal with Hyundai anymore.) Still, hypothetically, had that been a me error I would have loudly apologized for my error. But the accusations and insinuating... SmH Worse experience EVER... I was thinking about buying myself a Genesis, as a birthday gift this year, but that idea is TOTALLY OUT! I will NEVER purchase another Hyundai as long as I live. Between the experiences, this encounter, and Hyundai Corp using and selling/sharing customer data through LexisNexis. NEVER AGAIN! Just wanted to share this experience. I give them three stars because after all of this, I'm still neutral. A couple of employees doesn't reflect the business, as a whole, but definitely impacts whether a customer return. read more

Made an appointment to have my SUV check for some minor issues. Chris checked me in and walked me through every step. Chris had me wait in a fantastic waiting area with refreshments. He showed me the issue and they fixed it. Found out I need new breaks so Chris scheduled that for me and I was on my way. My experience was very nice and the mechanic spoke to me also. Which normally doesn't happen. I will be going back to AutoNation Hyundai to get my brakes done with confidence . Thank you Chris, Thank you the mechanic and Thank you AutoNation Hyundai. read more

Oh wow so Hyundai somehow deleted my original review. Haha I forgot this review was a thing. The dealership never fixed my car! Hmm but why did they delete my original post? Because they're snobby people who rips others off! So the original post is basically 1: got into a crash, had to wait two months for my car to be worked on 2: had to take it in for recall and a week after, they told me my tires were messed up after taking it in again(already ahead of you) 3: explained all the details with my car, but had to wait a month. When the car was recalled and "fixed" I asked the lady why is it still showing "check engine light" Lady: is that a problem? Me: .... 4: I took it to a repair shop and turned out the way it was built was a problem and even gave me the details on what the issue was 5: they refused to fix it so I had to go to SC which they were better at communication with me read more

I had to have my 2016 Hyundai Santa Fe Limited towed here after it completely shut down on 21. Several weeks later they told me it was my starter then also my battery. After replacing both to the cost of $1000, they told me my engine seized. So, now I'm junking a vehicle I paid $17000 for 2 years ago and I have to pay them $1000 for their misdiagnosis. I've tried to call the general manager and they don't even have anyone to answer the phone! Stay away from Hyundais and especially this dealership! read more

Shout out to Destin! My 18 year old daughter came in to AutoNation with major mechanical spark plug and oil problems. We did not buy the car there. The Saturday crew ( I wish I knew all of their names} took the car in immediately and got her up and running. Great job and they did it for free, not charging for the labor. Three days later, {no fault of the crew} the mechanical problems appeared again. She took it back. This time Destin took it in. Says he has a young daughter and wanted to make sure that my daughter would be treated as he would treat his own. FOR A SECOND TIME, HE AUTHORIZES A FIX AT NO CHARGE! Great guy, great customer service, If we end up getting a new car from AutoNation Hyundai Savannah, it will be because of these guys. Give them a try...Greg B read more

I was in close communication for several days leading up to an appointment to buy a very specific vehicle. I showed up early to my appointment after driving 2 hours and the first thing they say is, did you get the email I sent you 20 minutes ago? We sold that vehicle to someone else yesterday. Fortunately, we have several other vehicles in that range we can show you. What a pathetic bait and switch. I highly recommend not working with this dealership unless you like getting the run around. Specifically the sales person "Q". read more

Treated me like I was ignorant of car buying process. Bad mouthing other dealerships to justify adding unnecessary "options " that is mandatory. Added almost $20000 of worthless "options "! read more

While visiting Savannah I had an issue with my daughters 4year old Ioniq Blue that I needed to resolve immediately. Despite the fact that they had no available appointments the individual staffing the service desk listened carefully to my problem while having a technician listen in. About 3 words into my explanation the tech snapped his fingers and said "oh yeah, we've got a service bulletin on that". To make a long story short 10 minutes later I was on my way, problem solved, no charge! I can't say enough good things about the Ioniq, the dealership, Melissa the service writer, and Ryan the technician. read more

Horrible attitude coming from this bald fat guy. I believe he is the manager or something, rude, unprofessional, and outright condescending. The way their staff treats you gives me probable cause to believe if I buy a car from this Hyundai, they will not deliver on the promised services and give me the help I need if issues do arise. Funny enough, other staffs are quite helpful and professional, contrasting with the fat bald guy, makes you feel like they are just acting to get your money. This place is just your typical scummy dealership. read more