Years ago, I broke my wrist really badly, and they did my surgery, and then all the therapy I…read moreneeded to be able to use it as before. They took excellent care of me, and I have had no issues with it since the accident. I recently had them check out my artificial hip, which, after many years, has started popping out of joint. I originally had the hip done at Augusta Medical College, but it now needs a revision. Dr. Holtzclaw examined me and is a good man to deal with. I am now waiting on clearances from other physicians to have it fixed. The front office personnel treat you like family. If I could give 7 stars, I would!

I had a generally positive experience with the medical side of Chatham Orthopedics. The doctors and…read morenurses I interacted with were professional, respectful, and provided good care overall. That said, my experience with the billing and payment process was extremely frustrating. Before surgery, while I was injured, vulnerable, and had not even had time to collect a paycheck, I received multiple separate payment demands. The surgery center told me I needed to pay about $2,000 up front and indicated that was the only up-front payment I would be responsible for. Then the physician's office contacted me requesting another $1,500 and also represented that as the only payment I needed to make. After that, the anesthesiologist contacted me requesting roughly another $1,000 before surgery. It felt relentless and deeply stressful at a time when I was already dealing with a serious injury and preparing for surgery. I ultimately paid the surgery center, but the whole process became even more frustrating because my insurance out-of-pocket maximum is $3,500. Because of the way these charges were handled, my insurance has been slow to catch up, and I have had to keep paying money out of pocket even though I should be at or near the point where my insurance covers 100%. I understand that medical billing is complicated, but the way this was handled felt disorganized and unnecessarily aggressive. The care itself was good, and I respect the nurses and doctors, but the financial experience left a very bad impression.

Nurse Practitioner Jessica Hester really good. Appointments…read morenot necessary when using the clinic. Wait times really short. My biggest problem with place was security guard staring phone. Two of my visits were most problematic. Guard ticked away in a corner on pending something. Second time two elderly mobility challenged people trying to get into car were having a lot of problems. Security guard was 15' away but did nothing but play with his phone. It took me 15 minutes help both and guard NEVER ONCE stopped playing with phone.

Trying to contact the office to make a follow up appointment is a task that that makes climbing…read moreEverest without oxygen seem simple. They don't answer the phone. They don't return voice mails. And they don't seem to care that you're in pain because you can't get them to schedule your treatment. My animals get better care from their vet than I've gotten from these people.

Great Dr. Explained everything and all my options in a manner I could understand. Answered all my…read morequestions to my satisfaction.

I can't recommend this place enough! Kim was absolutely amazing and so helpful when it came time to…read morethe payment and how much everything cost and what all would happen. I was immediately brought back the NP Peter came in and asked me what all happened and told me exactly what happened and ordered an X-ray. I was in the back for a total of 10 minutes but all my answered all my questions both Peter and Kim were the best and so friendly they treated me more like family than a customer. My friend brought me here and she was ignored by the last place but is now a customer here and getting everything done here. Couldn't recommend this place more!!!!

Ortho Pooler is the best!!! Its the Twilight Zone, but in a good way. I couldn't get an appt for…read moreCarpel Tunnel injection for months. We found O.P.! Asks me how soon could I get there!?! What???? Got taken care of quick, fast & in a hurry! Everyone was so nice, friendly and caring. I thought " No Way this is a Drs office!". Awesome place!

Optim Orthopedic SUCKS!!! Three stricks and your out!!!…read more If you like being treated with disrespect and like mindless cattle being hearded to slaughter go to OPTIM ORTHOPEDIC. Liked doctor OK seems to know what he is doing but is too rushed to hear what you are saying or listen to anything new. I HATE office staff and office manager refused to come to talk with me for the second time today. They will not get another penny of my money they are not the only group in town and the other group worked on me for a Workers Comp and were 100 times nicer. The only problem is my insurance has alreay paid for my MRI and they keep making excuses why I can not ge a copy of the MRI - I called insurance company and advise and they are going to demand a copy be mailed to me or they will recover full refund and make me not liable for the bill so a new doctor can make one. Today I wated 45 min for a copy to be made asked for office manager. The girl left came back 1 min later said supervisor on phone and office manager wanted to know what I wanted before she would walk up to front. I told receoptionist she walked off came back 1 min later and said supervisor said to have a seat and she would be with me in 10 - 15 min when she finished her call. I told them I already waited 45 min and I could not wait any longer that this was my third attempt to get a copy. I have had every excuse under the book given to me from I have to see the doctor before they will give me a copy, the girl is done to lunch and their machine is broken. At this point my insurance can deal with them. But they need to know that word of mouth and social media could real hurt their business.

My family and I were not happy with Dr. Kamaleson at all. He overcharged us for a simple sprained…read morewrist and it cost us $1600.00. They couldn't really explain why it was so expensive, but they wouldn't remove the charge either. His office basically dared us to send a letter to their billing department. Don't make the mistake I made. If you are referred to this doctor, don't go to him or else you are risking being overcharged. There are other doctors out there.

Very dissatisfied. Tried to get me to pay thousands of dollars before Insurance approval was…read moreobtained for a need surgery.

I was sent here by Ken Nugent after a car accident. I tried to get seen at St. Joseph's hospital…read moreand they were refusing to see accident victims because of COVID-19 patients and they told me I had to sit in their waiting room for 3 days, so I called Ken Nugent's office and they got me in with Ortho Sport &Spine on Mercy Blvd. Dr. Kimberly Keibler tried one medication but it upset my stomach so she tried another one and it relieved the inflammation and got me back on my feet. It was disgraceful that a hospital would do that to accident patients but I will always be grateful to Dr. Keibler and Ortho Sport &Spine,

Good experience. Dr. Parker was very thorough with explaining the procedure that needed to be done…read morewith my son. Be eased my fears and made sure I didn't have any further concerns. I even received an email with a summary of what we talked about.