I was driving north on 17 when the front left corner of my car started this loud scraping sound. I…read morestopped twice, couldn't see anything. It drove normally, no lights blinking on dash, just making a loud scraping noise. I pulled into RHT. Chad immediately saw something hanging down near front left tire. "That's your problem, this has broken apart." He bent down, saw how to repair it. "We can zip tie it through this hole and it'll be fine." Which he did. "You can buy another if you want, but this should work." I asked to pay. He said, "No charge, we primarily focus on transmissions, but like to help out when we can." Super nice, wish they did everything my car needs.

I would like to recommend this shop for ANY and ALL your transmission needs. On Monday April 1st…read moremy teenage daughter & I had driven 400 miles pulling a single axel trailer with bikes, surf boards and luggage, in route to Florida. For a visit to family for spring break. My Jeep Tranny gave out. ~ April Fools ~ NOT We got a tow to this shop, found the damage was Sevier & we were basically stranded with out a life line. The owner/manager John literally came to our rescue! Words can not describe the appreciation we feel toward this man! His professionalism, southern hospitality as well as compassion, kind words with some added humor he extended to us, assuring us the problem is not without solution. Reassuring me it could be replaced and his willingness to go above and beyond what a customer would typically encounter, was mind blowing!!! This was nothing less than the BEST experience I have ever encountered. I have worked with many mechanics over the decades. Most are not really concerned about ones situation or the safety and well being of the customer. However, John was compassionate and enabled us to continue on our journey. We were treated like family, I felt like God dropped me on this driveway. Through what felt like a nervous break down, because I did not have many options. I was just under 300 miles from our destination & 400 miles from home. Stuck in the middle. We left Jeep with him & continued on the ujourney to FL. John met us on a Sunday afternoon, April 7, 2019 even though this was his day off. He extended even more curtesy, so we had more time spent with family & help my daughter enjoy her last spring break trip before leaving for college in the The transmission runs perfectly, the quality of workmanship as well as Johns insistence to help was unbelievable! We drove home 400 miles towing that trailer through the NC & TN mountains without any distress. The Jeep is running great, you can truly trust this man to take care of you, with excellent workmanship and your mind honesty. My heart felt gratitude to you, we owe you, you are our hero,? for real! B

They fixed my power window and did a great job. I will use them the next time my car needs an oil…read morechange too. They feature some of the best rates in town. I recommend them!

I told the lady working there to order me a part and let me know when it came in and she never…read morecalled. She didn't act like she wanted my business from the get go.

We needed to have our transmission maintenance. We came in on a Friday near 2pm. The staff at the…read morefront offered for us to leave it with them overnight and they'd get to it first thing Saturday morning. Unexpectedly, they called us at 4:30 and said it was finished and ready! They were honest, fairly priced, quick, and friendly. We will be taking our vehicles here anytime we have a need!

The bald gay guy at the phone is useless. I'm not saying this to be homophobic. He made it very…read moreclear he was gay. My problem was that he made two door dash orders before he finally spoke to me. Needlless to say I left and he wanted 80 dollars for his time.

This man does amazing work, I haven't had single transmission break down on me because of John.read more

great service great price and best warranty 3year! Or 36000 miles. They were kind, professional…read moreand prompt

Got an estimate over $3600 (includes $203 diagnostic) to fix a ton of issues on my 2008 Tundra…read morelosing engine power. Took it to Mitchell's Automotive off Route 17 to Savannah for a second opinion. They stated it was just a rodent that chewed through a wiring harness and it cost me $289 including the diagnostic!! I really try not to leave bad reviews, but these gentlemen need to understand our economy AFTER COVID.

Excellent. Pat works with you to get it done right and great price. Excellent pricing and great…read morework Professionalism all the way around

I took my 2010 grand sport corvette in to have the transmission oil replaced and to have the car…read moreleveled since the front end was way too low and the car didn't even rest even on all fours. Original estimate was $450. Final estimate turned into $3400. It turned out I had a broken rear leaf spring. It took 2 months to get my car back. If you want a garage that rarely answers the phone or does not return phone calls, even before I ever brought my car in, than this would be the place to take your car. Grant it that it took 3 weeks for my part to get in, but they had no reason to work on my car for 5 weeks. I was berated by the owner for calling all the time and told, "it's not going to get the car fixed any quicker by constantly calling us. It turns out they only use cell phones to track your phone calls coming in and just ignore customers that have their cars in the shop. When I took my corvette into the show, they located a transmission oil leak in one of the lines close to the transmission intercooler. But the leak is so slow that it doesn't even drip from the car at all. So I will not worry about it until it actually starts to show some leakage on the garage floor. So I will not waste money on fixing this $800 repair. They also sent me an email to replace the front spring after they already took it apart and never fixed it. And they did not raise the front end enough and neither did they make it level like I asked for it. So they want me to fix things that don't need to be fixed, and they took 2 months to do a half ass job on what I already asked to be fixed. Never again will I take my car to those idiots I did not even respond to their email, they are not worth my time to even do that

I recently bought my car into RPM, after using them previously and as usual it went great. They…read morealways give me a fair estimate and never try to find a ton of unnecessary things I don't need repaired. They are always fast, honest and provide really great customer service!

A recent complete brake job was done improperly. As a result my car sustained close to $4,000.00…read moredamage to wheel, axel and caliper. Not to mention they did not tell me the car was unsafe to drive when I initially brought it back. They would not take responsibility or fix the damage with no cost to me. I had to get it towed to another shop where the damage was diagnosed. Multiple attempts to get the owner of the shop to contact me went unanswered. Unable to find out who actually is the owner of the shop now? Office staff / management very defensive and unhelpful. I am having a TERRIBLE experience here and now have NO vehicle to drive.

Had a small job-break light out. Turns out I had the wrong bulb. They used their bulb and had it…read morechanged in 5 minutes. Great service great price. Definitely would go back.

PLEASE SEE PHOTO FOR TROUBLESHOOT ON GPS…read more Owner is friendly & honest, showed us future repairs/vigilance needed while we hung out-helped us make prioritize good decisions on vehicle repair for our budget; price reasonable. Excellent Service came in for brake repair, found out they do oil change/ & many other essential fixes Will come back & recommend to friends for sure for my vehicle needs.

Brought my car in for front end noise and they told be at the end of the day it would cost $1695…read morefor front struts and sway bar links. I refused the strut work and approved the sway bar work for around $420. They told me noise was still there even though I had sway bars replaced. A few days later my wife almost gets into a accident. Her ball joint and control arm ripped off the car and pulled out the Drive axle and transmission seal. Had to pay another shop $175 for towing and have to the items above replaced for another $1260. I asked Eltons shop to reimburse me at least for the tow and diagnosis work. They refused. Anyway, Terrible mechanic shop and very poor service. Front struts? I should have known better. HAHA