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    Savant Skin Care

    5.0 (5 reviews)
    ModerateSkin Care
    Closed 10:00 am - 6:00 pm

    By appointment only

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    Bluemercury

    Bluemercury

    2.7
    (20 reviews)
    0.3 mi
    $$

    I had a very unpleasant experience with one of the staff members -- an older woman with short hair…read moreand glasses. When I walked in, she didn't acknowledge me at all. Even though she was helping another customer, she could have simply said, "Hi, I'll be right with you." I stood near the item I needed for several minutes, but she continued to ignore me as if I wasn't there. Eventually, I decided to leave. She didn't even say "Thank you for coming in" or anything as I walked out. I would recommend saving your time and energy and not visiting when she is working. On a positive note, there is another younger staff member who is always friendly and welcoming. This one start is for her.

    I've shopped at Bluemercury Bridgeport for years--it has always been my go-to for Chantecaille…read moreproducts. Unfortunately, the service has consistently been hit-or-miss. Some visits, the employees were extremely helpful; other times, not so much. There were occasions when I left with everything I came in for, and more. Other times, it was clear assistance wasn't a priority, so I chose to purchase my items at Nordstrom instead. Over time, the inconsistent service led me to visit less frequently. I recently stopped by Bridgeport intending to shop at both Sephora and Bluemercury. I noticed that Chanel had moved into Bluemercury's previous location and asked where Bluemercury had relocated. After finding the new store, I walked in and found it empty except for three employees who appeared to be chatting. They stopped talking and stared at me, but no one offered assistance. It was a very uncomfortable atmosphere. I browsed the Chantecaille section but couldn't find the Corrector Pen I was looking for, so I asked for help. I was briefly told they didn't carry it and to check the Portland location. I also asked about SK-II products, items I've previously purchased there was given the same dismissive response. There was no effort to find a replacement product, offer to order the items, or to provide any meaningful assistance. Between the limited inventory and complete lack of customer service, the experience was unacceptable. I will no longer be shopping at ANY Bluemercury location.

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    Savant Skin Care - skincare - Updated June 2026

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