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    Savant Skin Care

    5.0 (5 reviews)
    ModerateSkin Care
    Closed 10:00 am - 6:00 pm

    By appointment only

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    Amélie

    Amélie

    4.9
    (87 reviews)
    0.1 mi

    You couldn't find a better med spa. I have been coming here for years and have the best experience…read moreevery single time. They are never pushy with services or products and truly listen to your needs and evaluate the best plan for you. Amy is my go-to for all injectables and I leave with the exact results I want every single time. Love love love this place!

    I was transferred to Amelie by another place I'd visited for some skincare procedures but they were…read moreunable to accommodate my reservation due to a temporary closure. Lemons to Lemonade because I enjoyed my first visit here. The lobby is spacious to distance out from other clients waiting for their appointments. The place itself is somewhat hard to find, I thought I'd taken a wrong turn because my GPS had me turn, so I did, but I only saw apartments and some retail businesses across from where it looked like Amelie is. Turns out it is indeed there but for me was to my left, not my right when turning in from the road. I got some botox with Nikki and loved how she walked through everything, showed me the muscle groups, before and afters and overall was personable yet professional. I have a touch-up appointment coming up because I do think there is some slight drooping in my eye area due to where we placed some forehead injections but we were both on the same page with where/why that could happen, and since I wanted to try it it's really not a big deal. I just can tell my eyebrows seem to slightly droop over my upper eyelids more than usual. The staff is really great about breaking all the pricing down, and as long as they don't try to oversell to me I will be happy coming here for future needs!

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    SEPHORA

    SEPHORA

    3.4
    (33 reviews)
    0.3 mi

    Absolutely love the store love the people working they're always so friendly. Yes it's expensive…read morebut when you're getting good makeup, that's what you're gonna pay. They have everything from start to finish to get you pretty and get your day going. The people will always help you find what you're looking for. There's always someone there to help. Great store.

    This review is 100% based on customer service. I have shopped at Sephora locations around the…read morecountry and internationally, and I have had consistently good experiences at the Washington Square location. This particular location, however, is by far the worst Sephora I have ever visited. Nearly every interaction I have had with employees here has been unpleasant. The staff routinely come across as rude, condescending, dismissive, and genuinely uninterested in helping customers. The store itself is also frequently messy and disorganized. The entire experience feels completely different from what I have come to expect from Sephora. My most recent visit was another example. I asked an employee for help selecting a color. It was a simple question and I wanted a simple answer. Instead of focusing on what I actually asked for, he immediately started trying to sell me additional products and tell me about all the other things I supposedly needed. I did not ask for a complete routine or a sales pitch. I asked for help with a color. It was frustrating and a complete waste of my time. This has become a pattern at this location. Employees seem far more interested in pushing products and closing a sale than listening to what the customer actually wants. Whether that comes from sales pressure, poor management, inadequate training, or simply an unhappy staff, I don't know. But something is clearly wrong with the culture at this store. I live very close to this location, yet I probably shop here once a year because I would rather give my business to other Sephora locations. That alone should say something. When a customer is willing to drive farther to avoid their neighborhood store, there is a serious customer service problem. Sephora should take a hard look at the management, training, and customer service culture at this location. The difference between this store and other Sephora locations is striking.

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    Bluemercury

    Bluemercury

    2.7
    (20 reviews)
    0.3 mi
    $$

    I had a very unpleasant experience with one of the staff members -- an older woman with short hair…read moreand glasses. When I walked in, she didn't acknowledge me at all. Even though she was helping another customer, she could have simply said, "Hi, I'll be right with you." I stood near the item I needed for several minutes, but she continued to ignore me as if I wasn't there. Eventually, I decided to leave. She didn't even say "Thank you for coming in" or anything as I walked out. I would recommend saving your time and energy and not visiting when she is working. On a positive note, there is another younger staff member who is always friendly and welcoming. This one start is for her.

    I've shopped at Bluemercury Bridgeport for years--it has always been my go-to for Chantecaille…read moreproducts. Unfortunately, the service has consistently been hit-or-miss. Some visits, the employees were extremely helpful; other times, not so much. There were occasions when I left with everything I came in for, and more. Other times, it was clear assistance wasn't a priority, so I chose to purchase my items at Nordstrom instead. Over time, the inconsistent service led me to visit less frequently. I recently stopped by Bridgeport intending to shop at both Sephora and Bluemercury. I noticed that Chanel had moved into Bluemercury's previous location and asked where Bluemercury had relocated. After finding the new store, I walked in and found it empty except for three employees who appeared to be chatting. They stopped talking and stared at me, but no one offered assistance. It was a very uncomfortable atmosphere. I browsed the Chantecaille section but couldn't find the Corrector Pen I was looking for, so I asked for help. I was briefly told they didn't carry it and to check the Portland location. I also asked about SK-II products, items I've previously purchased there was given the same dismissive response. There was no effort to find a replacement product, offer to order the items, or to provide any meaningful assistance. Between the limited inventory and complete lack of customer service, the experience was unacceptable. I will no longer be shopping at ANY Bluemercury location.

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    Savant Skin Care - skincare - Updated August 2026

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