This dry cleaner is great. They are very efficient and well organized. I stopped in to pick up a…read morepair of pants but couldn't find my claim slip and without having to panic, they were able to look up my information from my name and phone number which was very nice. I felt the parking lot was a little hard to navigate during busy times because of the perimeter traffic.

Horrible experience. I left a trench coat to get cleaned. Didn't get it for two weeks. 3 Buttons…read morewere broken and they replaced with cheap buttons- but I have to ask them change it to identical buttons!! But when I finally brought the coat home after my 5th time there in 2 weeks, I found another button broken. At this time, I've had it! I'm just gonna resolve this myself. I'm sure after reading this review, the owner would say why didn't I bring it back. I'm sure had I brought it back they would tell me "you took it out, it's not our responsibility anymore..." And plus after dealing with them for over 2 weeks, I just don't want to anymore. I have 3 kids under 5 and work a full time job....no time to go back and forth. (TIP: good customer service would've offer to drop it off.....) On top of that, owner was rude and patronizing ...worker was rude---she actually SNATCHED my clothes from me when I wanted to use a Yelp coupon (I had the clothes in my hand). Said I didn't show it to them when I dropped off clothes. So she won't take coupon-that I'd have to pay. I told her to call the owner. She did. Owner took coupon. SO NOT COMING BACK AND DO YOURSELF A FAVOR AND GO ELSEWHERE.

I entrusted this dry cleaner with five high-end garments valued at over $3,000. When the items were…read morereturned, multiple pieces had clearly shrunk by roughly two sizes and were no longer wearable. These garments fit properly before service and were worn without issue. When I raised the concern, instead of taking responsibility or offering a reasonable resolution, the company dismissed the damage entirely, hid behind "industry standards," and claimed the changes were within "normal tolerances," despite the fact that the garments were materially altered and unusable. What was especially frustrating is that a prior issue with a different garment had already occurred, which they acknowledged at the time by offering compensation as a "courtesy." Now, faced with a much larger and more obvious loss, they refused any accountability. I expected professionalism and care commensurate with handling expensive clothing. Instead, I was met with deflection and a refusal to stand behind their work. I would strongly caution anyone considering bringing valuable or tailored garments here.

Double charged me three weeks in a row. Each time they provide a credit that gets eaten up when…read morethey double charge me the next week. I used My Laundry Genie every week for more than 10 years. Now that it has been taken over by incompetent owners like Gino and Ricky of Garment Care Genie, I and everyone I know are looking for a new laundry company. Stay away!

Quick response and answered my questions professionally. They let me know they could provide help…read morewith my request and gave me their store hours and location. Very nice.

Exactly what was needed. They are amazing and professional…read more Customized my competition board shorts to exactly what was needed.

Thank goodness for Excel!! They were able to remove oil stains from a priceless jacket of mine,…read moremaking it good as new again. They also did a great job getting the wrinkles out of a shirt I've never been able to fix, and cleaning a delicate handmade costume piece. Staff were very personable, and explained exactly what would be done and what potential risks there may be. Price was very fair too, around $50 for the 3 garments. I was able to pick up my pieces within a few days too. Really impressed with their service and will definitely be bringing more garments their way.

Very good service and quality dry cleaning. Highly recommend. Did an excellent job caring for my…read morehigh quality garments.

Recently moved south from the north side of Broward County and have been looking for a reliable Dry…read moreCleaner. Total Dry Cleaners had the highest rating south of 595 so I decided to give them a try. The signage is a bit confusing, now as it says "Martinizing." I paused at the door, not sure whether to still drop off my dry cleaning because I did not know if all of the good reviews attached to Total mattered if the store changed. Someone inside saw my pause, and came out to say this is Total. Since they were so enthusiastic, and I was already there, I went ahead and dropped off my cleaning. They were exceptionally nice, accommodating, and quick with their return times. Their prices are also good. I happened to need to pick my items up on June 3rd, when the tropical storm was coming through. They are closed on Sunday, and I was worried I wouldn't be able to get my suits for a business trip. Not to fear, even in the storm they came in and honored store hours saving my day. I would have understood if they were closed, but was extremely thankful they were open. Vica helped me and she is so nice and kind. Total is a bit east of where I live, but for reliable, honest, and friendly service I am happy to have found a place I can count on. They said they cannot change the Total reviews over to Martinizing (and that they are still Total). This is still a bit confusing, but they requested I put the review here and not in a new business. Maybe someone at Yelp can help switch the reviews over.

Very good service! Nice friendly staff and very quick when dropping off and picking up. Also did an…read moreawesome job at dry cleaning and ironing, sending my bf there as well!

Grateful to have found a dry cleaner who cares. Timely, accurate, thoughtful and reasonably priced.read more

The lady does a really great job doing my clothes. Honestly tried a few places but I prefer this…read moreone! I can always rely on them to have my clothes ready in time.

You can tell the quality of a business when there is a problem. And there was a problem. A nice and…read morewell, a bit pricey top of mine got stretched and a bit damaged after I brought it here to be dry cleaned. I brought it back to be redone and came back today and was not happy with what I got back. I was presented with options that were very fair to me. They would replace the top or give me a credit to Tide Deycleaning for the value of the top. I am happy they took responsibility and Maddox was very helpful.

I dropped off four items and the total is $54. It feels steep. I like the Tide brand and feel…read moreconfident in their service. The nice male employee was friendly and helpful. The place is immaculate. I believe it is under a year old. They do offer free water bottles and some candy. It is a nice treat, especially because I was running around that day and needed a small pickle to. Do I think this place does a better job than a much less expensive dry cleaner near me? I think so. However, I will probably just come here when I have nicer items that I want to ensure are cleaned properly.

Great nice and clean facility with friendly staff. Great Value of the machines and easy to use.read more

This laundry is right by my house but i can't use it. Why?? Because the staff uses ALL THE MACHINES…read morefor their paid service laundry. Sometimes i have gone in here. And 90% of washers and dryers are marked off as used by staff and customers are waiting around to use the last 4-5 machines. Just close to the public and do ur laundry service. And this also happens at 1-2 in the am. !!!! Versailles laundry much better