I ordered what was to me an expensive reel for a fishing trip I have booked…read more For some reason they returned the reel to the sender and I never received it. I have been trying to get ahold of someone to figure out what happened for 3 days and no one has responded. At this point I want to cancel the order and get a refund and buy it form someone who might understand customer service.

Steve the owner of Tuppins listed a 200 HP Yamaha SHO with a manufacture year of 2021. They made me…read morethink it would be cheap to install them charged me 8,000.00 ! I complained . He reduced the price to 5,000.00 then stopped all work o the boat. I picked it up with screws, dirt, oil, old parts all left in the boat. Oil spills grease stains. Wires were cut and all my switches were not working and my trolling motor wires are missing ! Tulpins said they went through the entire engine and charged the oil and filters ect... when I opened the cowling after a month of using it the oil filter has a date of 1/13/2023 !!! Hasn't been changed in 2 years! It gets worse. I asked repeatedly to send me the warrantee info. They never would because THE ENGINE IS A 2015 NOT a 2021 like they sold it as ! i bought this engine about 4 months ago and Tuppins has ignored me! The boats electrical system is a mess and I just had the entire boat rewired. It was working perfectly ! Tuppins has gone down hill since these irresponsible deceitful business practices. Its horrible to take advantage and lie to your customers! I have plenty of pictures and will file a lawsuit. Also as a Yamaha dealer we expect honesty and professionalism. My boat is a mess ! They purposely left the year of the engine off the sales receit but checked that there is a factory warranty still in effect so I would BELEIVE it ! TUPPINS HAS GONE ROUGE AND THEIR DECEPTIVE BUSINESS PRACTICES HAVE HURT HOW MANY UNAWARE CUSTOMERS ?? i Put a bad review on google and somehow they were able to take my bad review and rewrite it as a good review !!! How ? They cover their tracks so don't BELEIVE all The good reviews.

If I could give them more stars I would! My Husband and Son just went for a 4 hour Drift Fishing…read moreAdventure. My son's first trip, he was a little nervous! Captain Dale couldn't have made his day any better helping put him on his first fish. He ended up catching 4 and the most out of everyone on that ride. His Strawberry Snapper was delicious! The boat was EXTREMELY clean. For my OCD Husband to say that...I know they went above and beyond! Everyone was friendly and attentive. My son now wants to live on this boat, and it has peaked his interest even more of being a Professional Angler. Kuddos to Captain Dale and Mates!

This is the place for cobia and fun you will laugh and catch fish jiging trolling live bait or…read moreartificial casting you will get fish

Our captain Stan got us on to 2 sailfish. One was 7 feet long. His ability to spot them,…read moreanticipate their movement, and get them to take the bait was amazing. After things slowed down he asked us if we wanted to try to catch a shark over a wreck before heading in. He predicted what he expected to happen and right on cue we get a hit. My 14 year old grandson landed a 10 foot bull shark that weighed around 500 pounds. A fishing day that will never be forgotten.

Chris is awesome. I took my father in law out for his first fishing charter and it was amazing. He…read morewas a friend of a friend of a friend, so I wasn't sure what I was going to get. I couldn't have asked for a better experience! He is a master of the trade, and he was great explaining how to fish for everything we caught and tried for. His mate, Kohl, is fantastic as well. They were amazing all around, and I want to come back to vacation nearby just so I can go on another charter with him. 10/10 worth the money, and I can't say enough good things about my experience!

We had an amazing time out on a chartered boat with Palm Beach Sun Charters! From start to finish,…read moreeverything was perfect -- a beautiful cruise through the Palm Beach waters, incredible views, and outstanding hospitality. The boat was spotless, relaxing, and so much fun. One of the highlights was anchoring and swimming off the personalized floating dock built by Captain Tim himself. We spent time snorkeling and even found beautiful starfish! Captain Tim truly made the entire experience enjoyable and memorable, especially for our grandkids, who were thrilled when he let them take a turn steering the boat. Highly recommend for anyone looking for the perfect boat day filled with sunshine, fun, and unforgettable memories! Epic Day

Loved the entire experience from the sexy boat to the professional staff/owners. Beautiful weather…read morehelped too

This was a great tour and we had a lot of fun. Very knowledgeable staff ! We recommend this placeread more

Awesome time! My family of 4 loved it. Captain Wayne did a great job explaining the ecosystem and…read moreanswering our questions. Highly recommend.

This is certainly a top notch place to rent a yacht. Have a great selection to pick from what some…read moreawesome captains.

Amazing staff and hosts incredible events! They go above and beyond to make your experience better!…read moreWould highly recommend doing business here!

We decided to go on a harbor cruise with Hakuna Matata to make the most of our time, since we were…read morethere for 24hrs. When we arrived, you check in at a small blue hut. Unfortunately, the initial welcome wasn't great. We weren't really greeted--just asked for our names so we could receive a card to board the boat. The woman helping us continued chatting with her coworker and looking at her phone while assisting us, which felt a bit dismissive. The weather was beautiful and the views around the harbor were fantastic, making for a really relaxing cruise. Jeff, the bartender, was a highlight of the trip. He was extremely friendly and very knowledgeable about the harbor. He even took a couple of photos for my husband and me, which we really appreciated. Overall, while the check-in experience could definitely be more welcoming and attentive, the cruise itself was enjoyable thanks to the scenery and the great service from Jeff at the bar.

Wonderful afternoon on the water with our family on the Hakuna Matata! The captain was very…read moreknowledgeable and provided local knowledge about the homes and sites along the way. Fully stocked bar, good music, and attentive crew. My only feedback for improvement would be getting a PA system for the captain to speak over while giving local information, as it was sometimes difficult to hear the facts and information with a group of 30 people on board.

These people are awesome. I picked Sandy Lin charters to propose to my girlfriend this past…read moreSaturday. Mario & captain Steve really worked with me and helped figure out a game plan on how to propose to my now fiancée. The entire process was excellent. Captain Steve took so many great pictures/videos of our moment. Thank you guys you really made this special for both of us.

From the owner: Enjoy a day at the sandbar or famous Peanut Island with friends and family on our private boat…read morecharter. We'll get you right in the middle of the action. If the evening is more your speed, join us for a private sunset cruise while admiring the beautiful mansions of Palm Beach. 2 to 8 hour charters available. We specialize in bachelorette, birthdays, girls trips, dad breaks and more.