My brother and I had a great experience with the Manager. he was very informative and answered all…read moreour questions. very understanding to our situation. will refer anyone to this Oleander dr location

Good. Cheap have stored my stuff here for a year. No mold. Abdalla is very helpful and great to…read morework with.

This is a great self storage facility they have everything from packaging supplies to Uhaul rental…read moretrucks...

The people are friendly but watch out for their fees. You can get in to a unit at a fair price but…read moreexpect huge increases every few months. Over 8 months, I saw a 257% increase. On June 1, 2025, my rate was $155 for a 10'x30' unit. Not bad. Two months later, a 44% increase to $223. I was now hours away in an RV while our house was just beginning construction. Nothing I could really do. They had me between a rock and a hard place! Six months later, I was told my rate was going up to $398, now a 80% increase! OMG! So from $155 to $398 in 8 months (a 257% increase)! That is not fair, it is robbery. Legally, GoStoreIt should not be able to do this type of increase. Totally wrong and unfair and won't use them ever again and will let everyone I know to beware!

First red flag should have been them entering my name wrong in the system so I couldn't get in my…read moreunit to drop stuff off. Then when I go to pick it up and due to the changed code on my unit we have to talk to someone at the front desk... where there's a sign at 1:50 that says, "We'll be back at 2:30." We come back a 2:30, sign has been changed to 3:00. We bang on the doors and hit the call button that doesn't work until 10 minutes later someone shows up saying that we can't be banging on the doors and glass because they'll break--this is hurricane proof glass I'm knocking on. Overall, Happy today is the last day in the unit. Won't store with this chain again.

The facility is clean and staff are super nice. However, the rate on my unit increased after 6…read moremonths without warning or notification. When I called to clarify the increase, I was told it's common for rates to go up after 6 months. Buyer beware.

A WONDERFUL self-storage business with friendly and helpful staff; frequent communication; clean…read moreand well-lit facilities; customer perks (like garbage dumpster access); good drainage; and reasonable prices. Additionally, there is security at each access point, which is a really nice feature... Just this week, the company celebrated with a "Customer Appreciation Day!" Highly recommended.

From the owner: Self storage units: climate controlled and non-climate controlled. Open storage for RV's, campers,…read moretrailers, and boats.

Outright Negligence, Bait-and-Switch, and Zero Accountability…read more This is hands-down one of the worst customer service experiences I've ever had. I rented a storage unit at Go Store It Self Storage (20 Garris Rd, Wilmington, NC 28403) and was assigned a 3rd-floor unit. When I arrived to move in, the elevator was completely broken. The on-site manager openly admitted they could not fix it, and multiple tenants confirmed the elevator had been out of service for days -- meaning the company knowingly rented upper-floor units that were effectively unusable. That's not an inconvenience -- it's deceptive and irresponsible. I contacted corporate customer service expecting a basic level of professionalism. Instead, I was met with indifference and refusal. There was a first-floor unit available, yet they refused to move me as a courtesy, despite the fact that THEIR facility was not functioning as advertised. Their solution? Charge me an additional $30 per month to access a usable unit. In other words, I was forced to pay extra for their failure. That is a textbook bait-and-switch. This company took my money while providing a non-functional facility, showed zero accountability, and pushed the cost of their neglect onto the customer. Renting a 3rd-floor unit without a working elevator is unacceptable and borderline fraudulent. If you're considering this location, be warned: equipment may not work, management won't help, and you'll be expected to pay more just to get what you already paid for. Avoid this place unless you enjoy frustration, wasted time, and being taken advantage of.

Doing my move to the area in stages, I needed an affordable and safe place to store just a few…read morethings. This company and location is the place for that! The process of getting some small storage space was easy: reserve the space online, confirm on a call, show up during normal business hours to sign the contract and get access to the storage space, move stuff into storage. I definitely recommend this company for anyone's storage needs based on the low cost, seamless process, and great customer service.