This company is a scam! They don't ship what you order. They ship whatever they want to ship! And then don't answer their phones or make it easy for you to return the item. I got with my credit card company and disputed it. Now they want their adapter back. They can issue a call tag for it and I might send it! Do not do business with this company. read more

Wish it could be zero stars. Worst customer service ever. charger was lost by USPS and had to buy from another provider on eBay(successfully). The part finally showed up and they would not provide a way to return it. Stay away. There are no savings if they scam you. Based on the number of super low ratings my guess is that they don't care anyway. read more

Wish I could give a 0 star. They sent me a different charger than advertised and when I contacted their customer service to try to return it or have it swapped for the correct one, I never got a response. This company is junk. Do not buy from them! read more

I asked BEFORE I made the purchase 2X's via email IF the power supply they are advertising for my Denon-MCX8000-AC-Adapter-C Denon MCX8000 AC Adapter Power Cord Supply Charger Cable Wire is in stock & will work for my controller. I got a YES from them 2X's/BOTH times. Ok, I paid $24.98. Order number is 323824, placed 11/25/2024 at 01:18PM. CustomerID# 311270. Look at the 2 pictures attached. FIRST picture on top of the YELLOW Envelope is what I rec'd from them. I did NOT pay for this junk. The 2nd PICTURE here shows a white background with 2 pieces of cables. A power supply block & a SEPARATE THICKER cable. THAT is what was being ADVERTISED on their website & THAT Is what I paid for AFTER I CONFIRMED with them that is what I wanted via email 2X's. I asked for a refund since they did straight FALSE advertising as I discovered there is Negative feedback & complaints on BBB about this company doing the SAME shady business practices to OTHER buyers. I emailed them 6 times with NO response. After threatening with negative feedback PLUS reporting this on my podcast, the FINALLY responded telling me I will have to pay MYSELF for return shipment PLUS they will charge me RESTOCKING FEE. This is THEIR fault. I REFUSE to pay restocking fee OR shipping. They REFUSE to send me PAID label. They REFUSE to give me FULL $25. refund after one of THEIR workers sent me the WRONG item NOT advertised as u can CLEARLY see in the 2 pics I attached here. No one gave them the right to take my payment then send me a small single cable single block adapter then say it's the same when u can SEE it's NOT. The one advertised is a SEPARATE DOUBLE CABLE. Not that smaller one block piece, especially after 2X confirmation BEFORE payment. I want FULL REFUND. PAID LABEL & COMPENSATION for raising my already dangerously high blood pressure, wasting my TIME, LYING about it. They are doing this to OTHER People as well. Look at their negative feedback even on THIS site BBB as well. I'm reporting to C/A. read more

Saveology - This is what they were supposed to send what i paid for what was confirmed and advertised - Television Service Providers Near Me - Fort Lauderdale, Florida

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BUYER'S BEWARE!!! THIS COMPANY IS OUTRIGHT FRAUD. DO NOT BUY FROM THEM! This company pretends to be a Groupon or SocialLiving. Bought an iTunes $10 g/card for $5, thinking that ... oh, this is another Groupon-type startup.... NOT!!! Instead, this company is more like a scam. When I saw the redemption voucher and found out that I have to "call in" -- I knew something was wrong. In order to redeem the coupon, you have to call in to an 1877 number.... nope! There's no way around redemption other than calling in!!! Totally retarded and such a hassle!!!! Once the line connected, you will hear a noisy call center background sound (another alarm went off inside me!). Then, the gentleman on the other line proceeded to collect my full name, address, telephone, email. Then he stated "You know, you got a really good deal -- $5 for a $10 iTunes card, but we have an even better deal for you today... blah blah blah..." Then proceeded to try to sell me some sort of "monthly restaurant subscription for $4.95" that will give me all sorts of $100 coupons and solving the world's hunger problem. I simply stated "No thanks. I'm not interested in any restaurant programs" He repeated, "well, you know you got a really good deal -- only $5 for a $10 iTunes card... that's 50% off..." Before he could finish, I stated bluntly, "when will my gift card be shipped?" He exhaled, "Okay, I'm sorry you're not interested.... well, the restaurant deal is..." Me: "I just want to make sure when the gift card will be shipped" .... This went on back and forth for about 8 minutes... finally... Him: "It will be shipped within 5-7 working days and..." Me: "Thank you, that's all." Proceeded to hang up. I pray that I will receive this "promotional gift card" as promised. If not, I will have to take up with my VISA company. Such a waste of time and hassle!! **** update: yes I received the $10 iTunes card after about 5 weeks from the phone call. The question is : do you want to spend 10 mins on the phone with a pushy call center sales in order to save $5? read more

Saveology - Redemption Voucher... SCAM!!! - Television Service Providers Near Me - Fort Lauderdale, Florida

We had a great experience and got a brand new quality power cord. We ordered economy shipping and received within 5 days! Great experience!

Horrible company. I ordered an OEM power supply and got a 3rd party power supply. SavingOlogy has no way to open a return online. They ONLY honor returns for 7 days and you have to call. When you call, no one answers. I've left several messages and have had no contact. Something very fishy about this company. Escalating to credit card company for fraudulent transaction. Buyer Beware! read more

should be negative rating. do not buy from them! read the online reviews? thankfully i purchased with paypal. read more

Totally ripped off. I should have read the reviews. Received adaptor. Didn't work. Mailed back to them... lost all my money plus shipping in hopes to get it resolved read more

Negative stars. Unprofessional and Zero customer service. Ordered 3 products touting "Guaranteed Christmas Delivery" - 1) billed my credit card rather than use my "Saveology bucks", 2) Never received by christmas, to date, never received! 3) No response on any of my 3 emails to customer service, 4) no phone number to direct deal. This recipe equals nothing short of a shady business and my next step is the BBB. read more

Did 2 day free trial. Cancelled within that period. Sent them an e-mail and also called (which is apparently important). They promised to cancel the membership, said I would not be billed and gave me a confirmation number. Next month, I reviewed my credit card statement only to find that they charged me anyway. I called and had to be on hold for 20+ minutes. I finally got a customer service agent who spoke poor English (India?). Without telling me, I was transferred to another customer service agent who spoke better English. This fellow said that he had to check with his supervisor to make sure I was "eligible" for a refund and he also told me the account was still active, despite having been immediately cancelled. After a total of 45 minutes on the phone, he came back and promised (again) that the account would be cancelled and that I would be refunded. What a hassle! Definitely avoid this company! read more

HORRIBLE scam. DO NOT BUY UNLESS YOU WANT TO GET CHEATED. I saw a promotion online and thought that Saveology was similar to reputed deal sites like Groupon and LivingSocial. But it's honestly the worst online business I've dealt with in years. I bought the $12 for $25 AMC Gift Card. It says "Voucher ready instantly!" What that means is bullshit. The "voucher" is nothing. It's a file that just says you can CALL to later redeem your card after a few days. This is when the real issues start. I called to redeem my voucher. The process was VERY SLOW AND TEDIOUS. The guy said my voucher was redeemed and then pitched a "$5 dining card" to me. I guess I was stupid for agreeing to that, but like I said, I had nothing but good experiences with other deals sites and I thought "What the hell, it's $5." Then he said that he had automatically signed me up for a MAGAZINE SUBSCRIPTION??? And that after 1 month I would be automatically billed $40?!?!?!? He said the magazine subscription "came with" the dining card, but anything that charges you $40 after a month is not "coming with." He signed me up and gave my credit card info to an external company WITHOUT MY PERMISSION OR KNOWLEDGE. Then when I got the e-mail from the external company, it looks like really the dining card is the offer that "comes with" the magazine subscription, NOT the other way around. Today I called the magazine company to cancel. Granted they canceled it easily but it was a long hold time. I should not have to go through all this trouble for something I didn't sign up for. Then, I called Saveology again. It's been a while since I called to "redeem my voucher" and I never got a confirmation email from them, even though I got a confirmation from the magazine company that day. Turns out? THEY NEVER REDEEMED MY VOUCHER WHEN I CALLED, EVEN THOUGH I WAS ON THE PHONE WITH THE GUY FOR LIKE 15-20 MINUTES. The lady this time was nice and apologized for this and then supposedly redeemed it for me this time. She said she sent me a confirmation e-mail. It's been an hour and I've gotten other e-mails but not hers. GUESS I'LL HAVE TO REDEEM IT FOR A THIRD TIME TOMORROW. read more

This is no groupon or living social. While groupon Target, saveology is the ugly Family Dollar. Using a daily deal aggregator, I came upon Saveology's offer of 10 peel and stick finger nail polish (a horrible wannabe to the Sally Hansen line) for $9.99. Against my better judgement, i bought the deal. Here is what is wrong with the product, the finger nail shapes are difficult to size. It is hard not to get air bubbles and apply the polish smoothly. the designs looks cheap and ugly. The product feels cheap and does not stay on. read more

My experience with saveology was nothing but horrible, they are crooks all they care about is stealing your money. I was subscribed without knowing to their partner site magazine co and they charged my credit card without my authorization, refused to give a refund, had to dispute the payment with my cc company. also i tried to cancel an order i placed on their website they refused, their customer service is horrible, they lie, try to sell you other stuff and good luck receiving your order. overall dishonest poor customer service, avoid at all cost and use other services like groupon and livingsocial. read more

Was sent a defective product 2 months ago, have one email that was responded to, all other emails have been ignored. Called and was told the Merchant Relations Manager would handle it and email me back, it's been 2 weeks now and can't get through to talk to someone again. I made one purchase for a gift card that was handled correctly but something simple as a refund is apparently impossible. Once my refund is complete (still optimistic :), I will never buy again. read more

UNPROFESSIONAL! The worst discount service I have ever used. I got SCAMMED signing up for Saveology. The representative who got me signed up literally threatened to use my credit card information even if I deny to set up an account with Saveology. How professional is that! They charged me against my will! I recommend people stay away from this type of service with unethical employees! read more

One star is too many. I am here to let you know this service is a SCAM! When I purchased the promotion offered, I specifically asked if there would be a recurring monthly charge and was told no. Of course, there is a charge now. I called to have it cancelled and refunded and was told a supervisor would contact me. No one ever reached to me. I tried canceling online and was directed to call the number that ignored my initial request to cancel. SCAM! SCAM!! SCAM!!! In addition, the coupons offered on this site are the exact save offered int he annual Entertainment book. You pay a one time fee for that with no scam attached. I suggest you go that route and avoid this company!!! read more

If you don't mind having to "call in", waiting close to 10 minutes, and staying on the phone with a representative for another 5 minutes, just to redeem a voucher that you already purchased, I guess you can go ahead and use Saveology. For me, that was the first and last time I'm ever using this site. read more

Wow, it's like all the complainers in this world decided to gang up on one company. I personally bought a Subway $10 card for $5 and received it in a reasonable period of time. I didn't bother to track so I could not tell you how many days but it couldn't have been more of a week. Today I purchased a Regal Cinema card. I will update with how long it takes. read more

I, along with many others, have discovered this company to be very scammy. Yes, I also purchased a $10 GC for $5 sometime ago and was forced to call. They also charged me for a separate trial of something that I took pains to cancel & get refunded. I also (stupidly) bought several $20 GC's to a local restaurant last year and found out a few days ago that it is permanently closed. According to their FAQ, I should get refunded as these gift certs do not expire for 2 more months. I emailed my information to them and today they replied saying that since my purchase was so long ago and past the 90 days refund policy, they cannot refund any money...??!? Sent another email today - let's see if someone else knows their own company refund policy. read more

Everything that I have purchased from this site has been mailed to me or they have given me a credit without me calling in for it. Many great deals! Exxon mobil gas cards, CVS, Hot Topic, Boston Market, Papa John's and Domino's! read more

You're doing the right thing by reading this. STAY AWAY! I should've stopped by here sooner but I didn't have any problems with Saveology until earlier this year. It seems like they just stopped giving a damn. I had previously ordered various products from them and most arrived without issue. I recently signed up for the elite membership and redeemed many Restaurant.com certificates and songs without any problems. One major complaint with this membership is that they don't tell you that you lose the $20 credit it if it's not used unlike Groupon or LivingSocial. I blamed myself for not paying attention. But then products were not getting delivered and customer service waned and became nonexistent (understandably due to high volume of complaints by others here). I sent several emails that were not responded to and there's no number by which to contact them. I did receive credit back from them that they never bothered to tell me about - but where do I spend that credit on, if it's even worth using on overpriced products, and if I did, will I even get it? Fortunately, they don't even give you a choice because the website now just links you back to the elite benefits page and you just end up clicking in circles until you come to the realization that you've been a fool wasting your time with them. So that's what hell must be like... Now I have no choice but to spend some quality time with my credit card company rep. Oh how I miss thee. read more

Saveology aka Techzilla is a total scam. Recurring charges on credit card. Misrepresentation of services. False rebates What is worse is Comcast knows what this company is doing to it's customers and does nothing about it. But beware if you file share with Comcast they will sell you down river in a heartbeat! read more

While calling AT&T, I was redirected to this company and because I love Groupon and Living Social, I thought I'd try the 7-day trial. I tried canceling that same night because I never received a confirmation e-mail or any information about the program I had just signed up for, and yet SECONDS after signing up my card had been charged $59.99. Three days later and several hours of my life wasted on the phone with multiple customer reps, I finally called my bank and they immediately refunded the money and canceled my card. They are familiar with Saveology and process claims to them all the time apparently. A big issue was the fact that I never got a confirmation e-mail because they supposedly spelled my e-mail wrong, and yet every time I called trying to get my money back and REAFFIRM that I wanted to cancel the subscription, they went back to telling me they had processed the e-mail wrong and I'd receive an e-mail shortly with my confirmation number... Never received an e-mail. Literally had this dumb e-mail conversation with every single rep I spoke to and became so enraged I literally began cussing the rep out (I feel terrible about it... but seriously!!!!! How many excuses can a company make?!?) I TRULY believe this company practices poor business and will do anything to charge your card and make excuses as to why your subscription has not been canceled, even after you try canceling it. After telling me my "hold" on my card had been lifted once I canceled the subscription (on Sunday, DAY 1 of signing up and canceling), I did not see the money back in my account so I kept calling and calling... Finally a customer rep told me (3 days later!) that they had "tried" lifting the hold, but it was rejected by my bank. BY MY BANK?!? My bank, Chase, said it's not even possible to reject an attempt to lift a hold. They were LYING and clearly had no intention of lifting the hold. I am going to file a complaint with the BBB and warn as many journalists, bloggers, and media types that i can about this company. It is absolutely outrageous that a company like this is still in business. read more

I don't give unwarranted bad reviews. However, they deserve every word. I ordered an iTunes gift card a month ago. I had to call into a "redemption center" rather than do it online, which was strange, but whatever. They gave me a number to call if I didn't receive my card. Surprise! I didn't receive my card. Issues happen, right? I called the "customer service" number, and I use that term loosely. The number gives you 2 options - 1 or 2 - and both tell you to send them an email. You cannot talk to a real person! Crazy right? I sent several emails, but they go unanswered. Even the phone number on the voucher yields no results. I was just getting ready to submit a BBB complaint and pulled up the original email. It had a 3rd number on it which went to another redemption center (877-607-3936). Turns out that customer service doesn't have an incoming phone line. Wow...this keeps getting better. They didn't redeem my voucher and a manager was supposed to call me back. I am still waiting for that call. In the mean time, my credit card company is reversing the charges. IF IT LOOKS LIKE A SCAM, SMELLS LIKE A SCAM, IT IS A SCAM!! read more

SCAM!!! I called and I canceled, but they still charge me monthly. Dont give them your credit card info and report to BBB on your city. read more

here is what happened I gave up hopes of receiving card, as it didn't show up in 2.5 months. then got a email from them saying it went to wrong address and back to them etc so gave same address again and card came in ~ 2 weeks. would have got more stars if delivery was smooth and didn't have to waste time on follow ups. read more

Just saw an ad from this company for FREE Ultimate Santoku Knife Plus A Free Gift Of Ultimate Salt & Pepper Mill. Ad says it a $100 value..shipping is $8.95. Not too bad so far, but wait ,I found the exact same one on amazon for $13.95!!!! Where do they come off saying its worth around $100.00??? LOL read more

If i could give ZERO, I would!!! This is a scam company - DON'T SIGN UP! ---BE AWARE OF CAPITOL ONE'S PARTNERSHIP WITH THIS COMPANY--- I inadvertently signed up for this when I was trying to activate a card (through their activation hotline!!!) If you did the same, USE EVERYTHING WITHIN YOUR POWER TO CANCEL THE "MEMBERSHIP"!!!! I never activated my account, even after they sent multiple emails. They still charged my card. After numerous attempts to cancel via email and telephone (unsuccessfully I might add...) I ended up having to call my bank to submit a merchant dispute. Luckily, my bank credited the charges back and placed a stop payment with no fee. Still a hassle though as after all the emails and phone calls I still had to cancel my bank card to ensure they could not put a new charge through... CONSUMERS BE WARNED - THIS COMPANY IS OUT TO RIP YOU OFF!!!!!! My only regret is that i did not research first....if you are in the same boat, pass the word along to friends family and anyone else you know to avoid Saveology.com! read more

DO NOT EVER GO THROUGH THIS COMPANY!!! By far the most unprofessional, poor excuse of a company I've ever dealt with. Their complete lack of customer service is outraging! I signed up for a 2 day free trial but was instantly unhappy with the navigatiblilty of the website so I called to cancel that same day. That was 8 days ago. I have called and emailed every day since. Never had a single email answered until today, and no one has yet returned my phone calls. I have spent over an hour every day waiting on hold for someone to simply answer my calls. I finally got through to Nardia and then Edely last Friday. They promised the issue would be resolved by Monday. Now it's Tuesday afternoon and I'm sitting here on hold yet again trying to get some incompetent idiot to answer my phone call!! I am outraged and hope this company gets me back my money they wrongfully charged me since I've been trying to cancel since day 1 of my free trial!!! This company should be shut down. Total scam!!!!! read more

This place is nothing but FRAUD!!!!!! DO NOT ORDER!!!!!!! THEY WILL TAKE YOUR MONEY!!!! I ordered sheets in April. 7 MONTHS AGO. I have sent a total of 5 e-mails about this. I have not been reinbursed and no sheets. This is just ridiculous. Groupon and Livingsocial are trustworthy, this is just straight up a SCAM. read more

Wow! Horrible company and customer service!, If I could I'd give negative stars! So the first order was ok, got my iTunes gift card...next purchase was for an iPad keyboard and that was garbage. The cheapest thing I've seen and the key board sucks! I didn't do much about it cuz I figured what the heck it happens. My last purchase (and this is my last purchase from them EVER) was for an iPhone 5 charging cable. They came in NOT working, when I contacted them they said "try plugging it in a few times" (wow great advice, genius!) so I asked about a refund since their advice does NOt solve the problem. Response was that it was a final sale with no refunds. Okay I understand there response but THE CABLES DO NOT WORK!! So I want a refund or an exchange your product for a working one! Ps- the phone number only tells you to email them so you can never talk to anyone, only email there customer service. I'm taking it up with my credit card as well and we shall see what happens, I will definitely close my account with them and NEVER Buy anything else. read more

If I could give a negative star, I would. I have ordered something in JUNE and never received it (It is now November). I have called several times and emailed saying to refund me. They continued to tell me they would ship it, I repeated over and over "I no longer want this! You have taken too long!". It has taken months to receive!!!! I am still dealing with them and it has not been resolved. They now want to give me $25 saveology dollars when I paid $69 REAL dollars for this. I also had to wait on hold yesterday for over 26 minutes just to speak to someone. Once I politely spoke to them and explained my issue, they were rude and spoke down to me. What happened to customer service? I never received anything from them, even after threatening to report them to the BBB. If this place isn't a scam, I don't know what is. I will be surprised it they last as a business. My advice, stay away and stick with groupon or a better known company that actually cares. read more

DON'T DO IT!!!! THUMBS WAY DOWN for Saveology, through whom I bought my Premier Photo Mall voucher for two photo books. (I've posted a similar review for Premier Photo Mall.) First, the Premier Photo Mall, photo book program was not easy, but I navigated through it to create a photo book that I wanted to give as a gift and keep one for myself. I finished the book and placed the order on March 3, 2013, at which time my status order became "Sent To Fulfillment (Downloaded by Lab)". It is nearly 6 weeks later, and the status has not changed.I submitted a customer service email, but heard nothing. Looking at Yelp reviews of Premier Photo Mall (which I wish I'd have done before placing my order), I doubt I will ever hear from them or receive the photo books that I labored to create and for which I paid. Also looking at Yelp reviews of Saveology (again, wish I'd have looked at them before purchasing -- I usually do, but this sadly time I didn't), I don't think I'll get much help or support there either. Their site says they now only take customer service emails (no phone calls). Am sticking with Groupon and LivingSocial (and NO, I am not employed by either). At least with them, when something goes wrong, they do respond and make an effort to resolve issues or give you money back. If I am wrong, and by some miracle either Saveology or Premier Photo Mall comes through for me, I'll happily update my review. read more

Signed up for a 2-day trial for Saveology in order to get a free Fandango movie ticket. I had just done the Hulu Plus offer and that offer confirmed immediately after I signed up. Naturally, the Saveology deal didn't confirm at all and after an hour or so, I decided to cancel. I called 877-795-7727 and had someone pick up within 5 minutes, but apparently that number was for the "Elite" members. I was transferred to the Dining" members line and had to wait 20 minutes for someone to pick up. I told the lady I wanted to cancel because I was insulted by the wait and the negative reviews. She went on a little rant about how her Jamaican mother said that people are always going to say negative things and that a lot of the bad things people say on line aren't true. She also said that they were under-staffed on the day I called, but that she was glad I was mainly canceling because of MY experience and not solely based on what I read online. The funniest part was when she said "Don't go writing reviews online about how you waited for a long time today because it's not always like this!" That's not how this works, lady. Luckily, she did not try to convince me to stay on or buy anything else. She told me to wait a few minutes for a cancellation code, but it would end up taking around 10 minutes because their "systems are slow". Long story short, I was able to cancel via the phone, but it took 40 minutes! Side note: Apparently this company is under investigation for taking $2 million of Florida's money to create 700 jobs in that state and then forcing employees to relocate to Jamaica. Shady. read more

Saveology is a horrible program! -They said it would be a one month free trial for $10, then the credit would be put back on my card but it never was. I was charged two months, then I had to call to cancel my account. -On the customer service line, I told the rep Hello, I would like to cancel my account because I do not use the coupons and I don't go out to eat or shop much right now. But she kept pestering me! On and on she wouldn't take my "no thanks" for an answer! Finally after about ten minutes, after I explained the details of my family life and how my family really can't afford to shop alot right now, she FINALLY cancelled my account. SUMMARY: Horrible customer service, no free trails, basically a SCAM. Please do yourself and your family a favor and DO NOT waste money through this company. read more

I'm an infrequent Yelper, but here to warn you against doing any business with THE WORST COMPANY IN THE HISTORY OF EVER. They're called Saveology.com, SaveologyTech.com, BuyTimeWarnerCable.com and I'm sure 1,000 other fronts to defraud hard-working Americans and provide absolutely deplorable customer service. I'll start with the list of grievances from my initial call to set up my Time Warner Cable service, which in hindsight I should have hung-up on. In descending order of shadiness and irritation: 1) Promised me three free months of premium movie channels (HBO, Showtime, Cinemax, The Movie Channel), repeatedly assuring me it was the same deal I could get ordering online through Time Warner's site...these services still have not been delivered, and are nowhere to be found in my account with Time Warner Cable. 2) Telling me that my phone service bundle would include a free land line telephone; when transferred over to the actual Time Warner rep, they knew nothing of this 3) Between speaking with the Saveology sales rep - who repeated everything 18 times and repeatedly offered me package add-ons I don't need - and the TWC rep, my call was an agonizing 51 minutes. I had to repeat almost everything to the TWC rep; apparently it wasn't transfered over from Saveology 4) After sensing I was dealing with a third-party and not TWC itself, I asked the phone rep to tell me who she worked for, and several times got the misleading and erroneous answer of "We are the customer service department for Time Warner Cable" In regards to the first and most important charge, I called and emailed, and called and emailed some more to demand my free movie channels, and FINALLY received an email from a Saveology customer service rep explaining that the Saveology team needed to pull the recording of my call to determine whether or not I was promised free movie channels for three months. After several follow-ups (by me, not the rep, of course), she confirmed these channels were promised to me but gave a "woah is me" story about being powerless to rectify it. Here's an excerpt from her actual email: "It shows that yes you were offered three months worth of premium movie channels... Believe me if I had the switch I would to give you everything that was promised but I don't have that ability, I have no other choice but to send it to the emails and request to the correct people and wait for the response as I will with this one as well." It's been over six weeks since my first request to have these promised services delivered, and I am nowhere close to receiving them. This Yelp review is my first-step in single-handedly exposing Saveology as the frauds they are across multiple internet channels. read more

I purchased a tablet voucher from this company 4/20/12. It was $79 for a tablet worth $299. I knew it wasn't going to be anything like an Ipad but for someone who wants to stay with the times but can't afford an Ipad, I knew this was a pretty good option. I finally get the okay to go to the company's website to redeem the voucher and have the tablet shipped to me. Of course, that wasn't possible. The website kept saying invalid voucher. I did this for 3 days, trying over and over again. Called the company directly, they're in canada and don't answer the phone or check their messages. Finally after calling Saveology directly to have them deal with it, I'm able to use the voucher code 4/25/12. 5/12/12 the tablet is finally shipped to me and I couldn't be any less disappointed. It said 7" tablet. I assumed that meant 7" screen....nope. The entire tablet was 7" and the screen was small. The touch screen didn't work and there was a line down the entire screen. The camera on the front looked like it was shattered and it wouldn't connect to our wi-fi. My husband and I were both holding our phones right next to the tablet and our phones had full wi-fi but the tablet did not. I contacted Saveology and said I didn't want to deal with the company we got the tablet from to return it because it was a nightmare but I would gladly ship out this big paper weight back to them. They emailed me back to go to the company's website and follow their return instructions. I told them I did and it didn't make any sense and I didn't want to deal with them, I wanted to deal with saveology since they are who I received the voucher from in the first place. I called saveology to get this resolved. Then I received another email from saveology again. I was told to send the tablet to them and they would send it to the tablet company and I would be reimbursed for my shipping through saveology bucks since they could not reimburse me cash (makes no sense). I didn't want to have saveology bucks because I didn't want to deal with them anymore but any way I could get my money back.....whatever. Well...it's been a week and I received my refund for the tablet but no refund on my shipping. I checked the saveology website and my bucks is at a $0.00 total. I emailed Maria Espinoza to verify whether I'm getting my shipping refund through saveology bucks or a separate check. 2 days now and no word. So now I am posting this review in hopes that others will read this and stay away. Sometimes a deal is not really a deal at all. read more

Signed up for a trial of Saveology's dining program because it was required to complete a survey. Frankly, I can get THE SAME or BETTER deals through various websites & it wouldn't cost me $60 a year to access those "savings" (especially when it comes to attractions like Six Flags & movie tickets). So, I e-mailed customer service using their online form & explained that I was trying to cancel my membership before my trial was over but was unable to figure out how to do so - I couldn't find any mention of "cancellation" ANYWHERE on the website. Immediately after sending my letter to Cust. Service I received an auto response e-mail that EVERY company sends now-a-days. I glanced at the e-mail, saw the usual "please allow blah-blah time to receive a response..." & deleted it. I went back to my life, expecting a response within 2-3 days, & honestly, didn't really think about it...until I saw a charge for $59.99 come up on my debit card on 7/9. I called the number listed on my bank statement & spoke to someone AWFUL - I forgot her name. I explained that I tried to cancel my membership before the 7-day trial was up but was unable to figure out how so I e-mailed Customer Service. She said they got the e-mail & they responded to me & I said all I received was an auto-response. She claims that in the 2nd paragraph of the auto-response it says that in order to cancel I needed to call Saveology directly & that since I didn't call within the 7 days she couldn't refund me. I told her that I never saw that part of the e-mail because if I had I OBVIOUSLY would have called to cancel instead of waiting for an e-mail response that I was apparently never going to get. I asked if there was a manager I could speak to about this & she said, "Yes, but he will tell you the same thing I just told you." I told her I'd like to speak with him anyway seeing as if anyone would have the authority to give me a refund it would be him & if a refund really, truly wasn't possible I'd like to hear it directly from management. She then asked "Why do you want to cancel?" & proceeded to give me a rundown of "all the great benefits". I held firm & said that I don't want it & again asked if I could speak to her supervisor. AGAIN, she told me that he will tell me the same thing, "no refund", but then said "...but, what I can do is cancel your membership." I asked if canceling my membership would also give me a refund & she said no. HUH?!?!? I said, "Why would I cancel my membership if I'm still getting charged for it? Why would I allow you to charge me for something that I won't ever be able to use, even if I wanted (which I don't)? Does that make sense to you? Would you want that to happen to you?" She said "No, it doesn't make sense." - (ya, no kidding stupid) - "let me talk with my supervisor". HALLELUJAH, finally MANAGEMENT! 25 min. on hold later (no lie, I have a timer on my phone)... The SAME CSR comes back on the line, NOT a supervisor. CSR claims supervisor said no refund, she wouldn't put supervisor on the phone, & then I got angry; like, HULK angry! I told her that what was happening was bad business/cust. serv. & to tell her supervisor that I was "going to file a complaint w/ the BBB & THEN see if he wants to give me a refund". Sure enough, after another 10 min. wait on hold she comes back on the line & says a refund will be granted, she's gonna cancel my membership, & her supervisor was gonna process the refund. She said I'd get an e-mail confirmation shortly & she gave me a case #. 5 days later... No e-mail confirmation was received & no refund was processed so I called again. I gave Nicolette (a diff CSR) my case #, asked why my refund hadn't been processed & told her that I never received the confirmation e-mail. Nicolette informed me that my case notes stated "The request for a refund has been escalated to a supervisor but that doesn't mean a refund was guaranteed". I told her of my previous experience w/ cust. serv & then she put me on hold (here we go again, ugh). She comes back on the line, tells me the refund is going to be processed right now & that I should be receiving a confirmation e-mail momentarily. She's giving me a new case number when I stopped her & said, "You're paid by the hour right? ("Yes.") Good, because you're gonna stay on the phone with me until I get that confirmation e-mail." She wasn't happy about that saying, "But I don't know how long that will take." Ya, well, neither do I & now we're in this together...deal with it. I got the e-mail within 1 minute, jotted down my new case # & then she even gave me a refund confirmation #. So, yes I'm finally getting my refund but OMG, the SAT's weren't even this difficult! Avoid this company AT ALL COSTS! Poor customer service, bad business practices, & I'm convinced their supervisors don't really exist...if they did then either they're frightened of speaking with customers, lazy, or just don't care. As Taylor Swift says, "Never, ever, ever...like...ever" again! read more

I tried twice to give this company a try and ordered 1600 threat count sheet again on Oct. 25. The offer said to allow 10-15 business days and I have yet to get anything and its over a month later!!!! This place has to be a scam and I'm writing to the better business bureau right now!!! I called and asked for a refund and they said I have to wait to see if they arrive although the tracking number they gave me said only that it was initiated but when I called FedEx they said initiated only means a label was made but nothing was ever sent to FedEx as of yet!!!!!! From all the other negative issues written here NO ONE SHOULD EVER BUY ANYTHING AT SAVEOLOGY!!!!!!!! read more