I was really excited to try this place because I saw all the amazing reviews. I went on their…read morewebsite and scheduled my consultation. The website gave me the option of in person or video appointment. I picked the in person option and a couple days later I received my confirmation email confirming my in person appointment with the address of the facility. I also received some documentation that I completed prior to the appointment. On the day of my scheduled appointment I arrived 15 minutes early and was informed right at my appt time that there was a confusion and my consultation was over the phone. So unfortunately I did not get to see anyone even though I drove down there. Their location is very pretty and calming though.

Jennifer Peau is an amazing therapist. Never judgemental, always kind, and balanced in her…read moreapproach, Jennifer is a clear expert in her field. Her support is constant and encourages self-reflection. It is evident she cares deeply for her clients. Your search for a therapist should stop here with Jennifer!

Excellent at listening and using real solutions that work with young teens. Works well with parents…read morealso.

Dr. Lake is an awesome, top-notch therapist. He listens with intent, is engaged, fair, respectful…read moreand personable. And the icing on the cake is that he is funny and down-to-earth. We really connect with him. We enjoy his weekly assignments and truly appreciate his approach to counseling. His office is nice, welcoming, and comforting . I can't say enough about just how valuable Dr. Lake has been for us.

Let me save anyone who needs mental help.... Do not go to Renewing Hope .. The so called Dr.s / NP…read more/ counselors . Are only there to make money from insurance companies. They do not care for their patients. The worse place ever. Please do not see anyone who works for this co. Especially CECEL BHATIYA-NP Stay far away as possible from this guy. He doesn't know what he's doing.... He definitely doesn't need to be treating vulnerable people in need of help.. By the way he will not file any Disability either for his patients if your White. This place is Racist !!!!!! Save yourself the time and heartache. Please go elsewhere you won't regret it. By the way , I saw a Dr. at Renewing Hope back in 2023 when I started to loose my mind. she was ok . Gave meds,treatment,counseling,Disability. It was still a hassle but I managed it through a hard time in my life. I come back 2 1/2 yrs. Later my Dr. doesn't work there any longer. Was giving someone new. Hmmm wonder why she no longer works there. ? Probably had enough of their own bullshit.. Good luck to any person in need of mental help. You are not alone!!! There is help out there somewhere just not here at RENEWING HOPE FAMILY COUNSELING CENTER in Yucaipa Ca. Such a scam of a place !!!! Their moto should be, Where everyone gets paid except the patient. I could go on and on about this shit hole of a place of so called business

While the office staff seems competent the actual providers are poorly trained for trauma/PTSD…read morehealing and recovery. I have honestly gotten more and better help from YouTube videos with much less frustration. It was a very disappointing experience. They focus on medicating symptoms without treating and healing underlying trauma. I would give them a zero if I could.

I have called this location multiple times regarding scheduling an appointment. Every single time…read morethe receptionists sound like they hate their job. They have patients fill out an intake form but do not stay up to date with paperwork, and do not contact patients once intake form is processed.

We were referred to RPMG for a relative that was experiencing aggressive behavior at assisted…read moreliving facility. They required a review of current meds and an urgent adjustment that could help with a possible escalation that would have them removed from the facility. We asked for an experienced Dr but were given a NURSE PRACTITIONER. As this was an immediate need, we were flippantly told and prescribed Rexulti which is ove $600 HUNDRED dollars a month, and when we had an issue with this, we called SEVERAL TIMES and sent voice messages and messages through their chart to ask to SPEAK to the NP! We NEVER received a response! Years ago, we dealt with the director who was no help and mis-diagnosed our family member. We were reluctant on this referral almost a decade later and it appears NOTHING has changed! Don't bother with this place!

Had my first telehealth appointment today, have always been skeptical about speaking to a stranger…read moreabout my mental health. Although i was referred by a trusted friend. I have to say it was a great experience. I felt comfortable speaking freely, i did not feel pressured, i felt like someone actually cared about my feelings. I am looking forward to developing my plan and hopefully once our current pandemic is over i will feel comfortable coming in person. Highly recommend

I highly recommend balanced mind counseling. My daughter felt comfortable when speaking with her…read moretherapist. She was attentive, patient, and professional. She was able to accommodate a virtual appointment which is very appreciated in this time. I'm happy that my daughter will continue her sessions.

Great therapist. Works with children and families. Such a blessing to the community !!read more

A truly positive experience. My counselor created a safe space where I felt comfortable opening up,…read moreand their guidance has helped me navigate challenges with more clarity and confidence. I'm really thankful for their support and highly recommend them to anyone seeking help.

My grandfather was hospitalized and I was in denial that he was ever going to come out. For 3…read moremonths, I had false hope thinking "he'll make it.. he'll come out". My grandfather passed away and was the first family member I had lost in life, and I've always been uncomfortable and confused when dealing with loss, let alone death. The counselors at Central Counseling Services really helped me work through my grief and helped me learn how to process it. Without them, I'm not sure if I would have been ok. I might not have processed it or even accepted it as quickly as I did. I owe a great deal to Central Counseling and the counselors there. The staff is wonderful and the facility is filled with love an care.

Finding Mary was a great blessing in my life. I appreciate her so much . From the moment I walked…read moreinto the office she made me feel so welcomed I felt like I knew her. She is punctual and always available to respond. Communication is great . I have had multiple therapist in my life and I can say I have not felt this comfortable and content when I walk into EVERY SESSION even when I know I have to tackle a hard subject she is always there to help me navigate my thoughts.

I spoke with Mary this morning regarding an appointment with my son. She was very professional,…read morecourteous, personable and approachable. I think she will be a great addition for the team helping my son. I'll update in a few weeks, if my son follows through It has been a couple of weeks and Mary has been amazing with my adult son. He is finally talking to someone about his depression and anxiety and his father and I feel such relief that he is getting help. She even took his call this weekend when our beloved dog passed away and spoke with him. In the past, this would have put him in bed for weeks, but he was able to say his goodbyes and left in a relatively good place. I can't give Mary enough stars for her patience, professionalism and demeanor.

I went to this location because I was at a very tough spot mentally, and it felt like I got taken…read moreadvantage of. When I went in for my first appointment, I was told I needed a referral from my insurance that I did not have. As a result, I was given the choice to reschedule or pay this session out of pocket (roughly $120), with the promise that I would be reimbursed soon (90 days at the latest). Feeling like I really needed to speak with someone, I paid. I went here for a little less than a year, periodically asking when I'd be reimbursed, and I never was. I could somehow never directly contact the billing department, and whenever someone promised to get back to me, they never would. I generally disliked entire staff by the end of this, they seemed super disorganized and apathetic towards helping me. I had other issues with this place, but this was by far the largest. My therapist was fine. It's a shame she represented by a place run like this.

I am deeply disappointed by how Johanna Malaret treated my mom today during her first session. I…read moremade the appointment for her because she doesn't speak English and was told that I could help my mom fill out her paperwork when we arrived. We arrive and the office assistant couldn't print the paperwork but said that I could fill out the forms online during my mom's session. Not 5 minutes into my mom's session, I see the therapist come out and spends 10 mins printing the paperwork. I asked her if she was still going to have session with my mom, and she said that yes while "my mom fills it out." I didn't understand why she couldn't wait until after the session for my mom to fill the paperwork out and actually have session with her. Then, the hour had even not finished when my mom comes out with paperwork in her hands. I ask if everything's okay and she says that they didn't really have session because the therapist was more concerned about the paperwork, which was not even done. The therapist was by the front desk and I asked her if they had session and she said "yes, but that my mom was filling out paperwork simultaneously". I said "that's not really a session though." And she literally said "I'm really good at multitasking." This was just an awful first time experience for my mom. I intentionally chose Johanna Malaret because I wanted a therapist that would be accessible to my mom. Someone who spoke Spanish and was culturally sensitive. But that wasn't her experience.

I don't even know where to begin. I went to Griselda during one of the lowest points of my life. I…read morewasn't sure if there was a way out of it or how life could be any different. But she helped me get out of the dark hole I was in. She helped me see the value in me and to see the beauty in life. I can't begin to say how remarkable thankful I am for her. And to anyone that is looking for a therapist, she's the one.

From the owner: Private Practices run by psychotherapist specialist in depressive and anxiety symptoms. Guiding…read moreclients in development of coping skills, communication skills, emotions awareness and management utilizing cognitive behavioral therapy techniques. Provided support for patients. Developed and implemented intensive individualized treatment plans addressing individual and family relationship problems, destructive patterns of behavior and other psychosocial issues.