I can't begin to say how thankful my children and I have found Miss Peau…read more I have felt so at home and I know how much My children love when we get to meet with her. I feel that my children look at Miss peau as more so than a confidante but as a true friend. I think we feel allot closer as a family when we leave out sessions. I would recommend Miss Peau to anyone as a matter of fact already have to a co worker and one of my closest friends. I am sure he feels the same way I do about her and her methods Thank you so very much, Jennifer

I was really excited to try this place because I saw all the amazing reviews. I went on their…read morewebsite and scheduled my consultation. The website gave me the option of in person or video appointment. I picked the in person option and a couple days later I received my confirmation email confirming my in person appointment with the address of the facility. I also received some documentation that I completed prior to the appointment. On the day of my scheduled appointment I arrived 15 minutes early and was informed right at my appt time that there was a confusion and my consultation was over the phone. So unfortunately I did not get to see anyone even though I drove down there. Their location is very pretty and calming though.

Had the pleasure of having Anthony as my therapist for a few months to help me work through a job…read moreloss along with a few other personal projects, and it was amazing. Anthony was down to earth, transparent and empathetic. I felt like I was heard and supported in every session. When we both felt like it was time for me to graduate, he asked me if I was ready and reassured me that I could always go back if I needed more help. I really appreciated this and felt like he was always looking out for me instead of seeing me as a bag of cash. Thank you again for all of your help Anthony!

Anthony was wonderful to my family. He was super patient and understanding. He was also very…read moreflexible and had our best interest at heart. I am very grateful to Anthony and definitely recommend him to anyone seeking therapy!

Excellent at listening and using real solutions that work with young teens. Works well with parents…read morealso.

Dr. Lake is an awesome, top-notch therapist. He listens with intent, is engaged, fair, respectful…read moreand personable. And the icing on the cake is that he is funny and down-to-earth. We really connect with him. We enjoy his weekly assignments and truly appreciate his approach to counseling. His office is nice, welcoming, and comforting . I can't say enough about just how valuable Dr. Lake has been for us.

We were referred to RPMG for a relative that was experiencing aggressive behavior at assisted…read moreliving facility. They required a review of current meds and an urgent adjustment that could help with a possible escalation that would have them removed from the facility. We asked for an experienced Dr but were given a NURSE PRACTITIONER. As this was an immediate need, we were flippantly told and prescribed Rexulti which is ove $600 HUNDRED dollars a month, and when we had an issue with this, we called SEVERAL TIMES and sent voice messages and messages through their chart to ask to SPEAK to the NP! We NEVER received a response! Years ago, we dealt with the director who was no help and mis-diagnosed our family member. We were reluctant on this referral almost a decade later and it appears NOTHING has changed! Don't bother with this place!

For an office that deals with mental health the office staff is terrible…read more Called for an appointment, kept getting put off. finally after 3 weeks we were told the psychiatrist we had wanted didn't take Medicare, and it would cost us 200 out of pocket to see someone that did accept Medicare. We have a secondary which shows this group and the specific psychologist as in our network. I called back to see if they would bill our secondary instead of Medicare, I was met with a rude response and offered no help in verifying what my secondary had confirmed. Our secondary confirmed they would let them bill directly and that there is question on the actual claim when first submitted by the provider which asks if they accept Medicare, once they check that they don't accept Medicare it would get processed without delay. I was directed to the billing supervisor who I believe doesn't know her job either despite making sure I knew she did her job for 20 some years. The billing supervisor was rude and said they would not bill the secondary only to have to wait for the denial from Medicare. My insurance said and i quote "if they do billing they should know about checking the box stating they don't accept Medicare therefore no delay in payment." Its sad to be dealing with such dismissive staff. Over the last 30 years of handling appointments and our insurance for our family, I have never encountered a more rude, lazy, dismissive attitude especially for a mental health facility. I also worked for 25 years in a customer service environment and loved helping customers going above and beyond at times. Needless to say we will go elsewhere for help, can't get past the office staff sadly.

Let me save anyone who needs mental help.... Do not go to Renewing Hope .. The so called Dr.s / NP…read more/ counselors . Are only there to make money from insurance companies. They do not care for their patients. The worse place ever. Please do not see anyone who works for this co. Especially CECEL BHATIYA-NP Stay far away as possible from this guy. He doesn't know what he's doing.... He definitely doesn't need to be treating vulnerable people in need of help.. By the way he will not file any Disability either for his patients if your White. This place is Racist !!!!!! Save yourself the time and heartache. Please go elsewhere you won't regret it. By the way , I saw a Dr. at Renewing Hope back in 2023 when I started to loose my mind. she was ok . Gave meds,treatment,counseling,Disability. It was still a hassle but I managed it through a hard time in my life. I come back 2 1/2 yrs. Later my Dr. doesn't work there any longer. Was giving someone new. Hmmm wonder why she no longer works there. ? Probably had enough of their own bullshit.. Good luck to any person in need of mental help. You are not alone!!! There is help out there somewhere just not here at RENEWING HOPE FAMILY COUNSELING CENTER in Yucaipa Ca. Such a scam of a place !!!! Their moto should be, Where everyone gets paid except the patient. I could go on and on about this shit hole of a place of so called business

While the office staff seems competent the actual providers are poorly trained for trauma/PTSD…read morehealing and recovery. I have honestly gotten more and better help from YouTube videos with much less frustration. It was a very disappointing experience. They focus on medicating symptoms without treating and healing underlying trauma. I would give them a zero if I could.

Operator Hayli's professionalism and empathy, during a stressful time, made all the difference. Her…read moreclear communication and warm tone provided me the support I needed while calling about my loved one. Hayli truly embodies Pacific Grove Hospital's commitment to exceptional patient and family care. I appreciate her dedication & commitment to ensuring me that my loved one is safe and sound.

I was taken here when I was placed on a 51/50 , a 72 hour hold. When I was about to be released…read morethey served me with a 52/50 which is a Mandatory 14 day hold. I believe that this facility is committing Medical Insurance Fraud. Every single patient that was on a 51/50 was placed on a 52/50. I had to see a judge in order to be released or I would have missed my brother's funeral. They are doing this to keep their beds full. Full beds ensure that are always paid. If I didn't have good insurance, they would have cut me loose.

Had my first telehealth appointment today, have always been skeptical about speaking to a stranger…read moreabout my mental health. Although i was referred by a trusted friend. I have to say it was a great experience. I felt comfortable speaking freely, i did not feel pressured, i felt like someone actually cared about my feelings. I am looking forward to developing my plan and hopefully once our current pandemic is over i will feel comfortable coming in person. Highly recommend

I highly recommend balanced mind counseling. My daughter felt comfortable when speaking with her…read moretherapist. She was attentive, patient, and professional. She was able to accommodate a virtual appointment which is very appreciated in this time. I'm happy that my daughter will continue her sessions.

This program is truly great…read more If you're honest with yourself and open to the process, you will absolutely see positive changes in your life. Greg, Loretta, Amy, and Vincent -- thank you. You didn't just help me get through the requirements of the program; you gave me an experience that will stay with me for a lifetime. Going through this program forced me to face who I was when I first walked through the doors, while also helping me address parts of my past that led me there. In my opinion, it genuinely helped me become a better person. I highly recommend this program. If you're about to begin this one -- or any program like it -- I truly encourage you to take it to heart and participate fully, especially during group meetings. The more you're willing to share, the more you'll get out of it.

This program I recommend 100% they are great very friendly and awesome. They will work with you,…read moreGreg, Amy, and Gabby were very helpful and friendly. They help me with everything that I needed to take care of 100%. I recommend everybody who needs a DUI program should go there. The type of care I received from all of them was 100% on point they took care of all my needs.

The amount of love that this woman has for her clients is indescribable. She listens and she…read moreunderstands and she has a way of making everyone comfortable. She's well rounded with her knowledge in just making situations better and feeling good about the "moving forward" process. Being held accountable is important and she will make sure that anyone involved acknowledges that being accountable is very important in order to move forward in life. Claudia has compassion that I can't explain. She sees things for what they are and her positivity is what gets me through the next day. Not her first rodeo. Being cool, calm, and collective comes easy to Claudia. This woman is full of love and it shines through me and my children and I had to share my option and experiences so far. Looking forward to this journey with Claudia.

Poorly written reports , copy and pasted from another client, had the wrong names throughout…read morereport. Lazy work.