Booked an appointment with them by mistake. They didn't diagnose my eye inflammation properly,…read morewrote a prescription for glasses that didn't do anything for my blurry vision. Went to another eye clinic 2 weeks later for proper care. Would avoid this place at all costs.

My experience of treatment for an eye injury was absolutely fantastic. I can say only good things…read moreabout the speed of appointment and the treatment to fix it. Dr Nancy Cox was simply fantastic.

This place is more interested in seeing how many patients they can herd like cattle than in patient…read morecare. My 83 year old mother has macular degeneration and since seeing Dr. Crawford she has had her cornea scratched and has never been able to see the doctor at her appointment time in less than 2 hours. She has low vision and is somewhat fragile yet the nurses do not take the time to help her in and out of her exam chair. If you want personalized and compassionate treatment, this is not the place for you're self or a loved one.

I have been seeing Dr Crawford for over a year & very happy with his knowledge and care of my wet…read moremacular degeneration. Yes, they do overbook their appointments, but a great doctor is worth waiting for. I am very close to 80 and do not want to drive to the metroplex; so my choices are limited. Dr Crawford has a wonderful personality & he is a GO GO GO doctor. If you want him to explain further his diagnosis, then catch him as he runs into your room the second time.

Bought my eyeglasses elsewhere. The nose pads were out of whack and the legs needed bending for the…read moreframes to stay in place at my ears. The tech was so knowledgeable and efficient, the adjustment took less than five minutes. Better nose pads and legs bent perfectly, all at NO CHARGE! Will buy my next glasses here! HIGHLY RECOMMENDED!

They did a good job diagnosing me correctly and did so in a fast efficient way. Recommend these…read moreguys for sure!

The employees were really great and friendly here. His surgery center in Ft Worth was stat of the…read moreart and such a pleasant experience when having eye surgery. Dr Crawford was the best! I would definitely recommend him!

My regular doctor referred me to Star Retina. On my first visit I waited over two hours past my…read morescheduled appointment time before being called to the back only to continue waiting. I went there for another two appointments and always paid promptly after receiving the bill. In September 2025, I received an invoice related to an appointment from November 2024. I had fully paid this invoice in January 2025, so I was confused. In short, it appears that Star Retina upcharged me as the charge was for a code change, not an omitted service. I've since gone to another specialist. I've never waited longer than 10 minutes and receive more information about what options I have for treatment, or if treatment is needed at all. Star Retina has potential, but they have a lot of room for improvement.

Today, June 30, 2026 was the first time in this office for an actual appointment and I must say…read morethat from the time I made the appointment two weeks ago to the end of my appointment today, my experience was outstandingly phenomenal. The Office staff is professional and courteous the CPO was also amazing and Dr. Stout was professional, personable and kind. I can't say enough kind things she was awesome.. The entire building is spotlessly clean well laid out and very comfortable. There's a huge selection of glasses and it looks to me like they make them on site . what I really love is this is a family run business and NOT a huge corporate conglomerate who could care less about you as a patient or customer but just in your pocketbook. My Service here was really epic and i will be a lifetime customer.

Thorough eye exam They have the latest technology…read moreTake time to listen Professional Friendly

Went to TSO Granbury back in Dec for a contact lens eye exam. The staff was friendly but the low…read morescore is for how rushed and inaccurate the actual exam was. I've been wearing contacts for over 35 years so I'm very familiar with the process. As a result of the unthorough exam, the prescription given was incorrect. Since I had plenty of contacts remaining from my previous prescription, I didnt start wearing the new ones until late May. I called the office to let them know and request to exchange the unopened box for my correct prescription but was told they wouldn't and only offered to come in and pay for another exam and also pay for more contacts. Why would I do that if they couldn't get it right the first time? So onto finding a new dr in the area.

I don't know his name but the employee with the beard has a somewhat aggressive attitude. The first…read morepair of glasses I got were not the right prescription. They were way off. He proceeded to defend the error and was borderline argumentative and was rude. He's lucky I maintained my demeanor. When I had to go back a couple of months later because the arm came off he got snippy when I told him I wasn't paying for the additional frames as they were covered under my plan. I was told it wasn't a good place to go and I won't go back there.