Walked in a few clients sitting waiting for their taxes as well…read more I called and I was told $150 then I call 1 Week later and $155 for HOH - not filing Single. Ines helped me My tax preparer I normally would go to passed away and I was her client for 30 years.

I was there to see Inez, but she was busy, Vania Did my…read moretaxes for me I she was AMAZING! I love how polite they're! , even though I, had to pay , but HAPPY WITH THEIR SERVICE!!!

Everyone needs a good tax man and Cherif is the BEST! I have referred several friends to him and…read moreeveryone leaves happy. He is professional and keeps it real. He is very personable and also very professional. I have been going to him for years and will continue to recommend him to my friends.

Searched online for live scan place authorize under the stated department for my license and this…read moreone came up. I was happy to find out it was black owned until I walked in and realized that our people never seem to treat each other good. When I walked in the energy was off and I made it known that I didn't like the way I was welcomed. To be told do I know what they were going through. Since I'm a customer I'm thinking what does that have to do with me. All that need to be said was something was going on personal and it had nothing to do with me and apology if I felt it was but that not what I got

Terrible service. Terrible follow through. This particular individual is comepletely overwhelmed…read moreand is zero help. They filed my taxes in 2022 and were supposed to help with 2023(filed extension) and then 2024 and they still have yet to complete my taxes. I have emailed and called dozens of times and no response. I take responsibility that it took this long to hire a new CPA but when we first worked together in 2022 it was no issue. I have paid these people to file my returns and here we are MONTHS and MONTHS later and theyre ghosting me. Prior to being ghosted i was working with 3 different assistants and each time it felt like i had to start all over. I chose this person as they were a referral, but i regret that deeply now. I would advise to go elsewhere. As im posting this, i actually se another review with this exact scenario as well so it seems to be a pattern.

I am so frustrated with Annette. Things started out so well with her and she's completely ghosted…read moreme and left me stranded with late taxes. I initially reached out a week or so before April 15 because of some discrepancies I noticed after preparing my taxes myself using the H&R Block software. I spoke with Annette and she was very kind and told me she could help me but that I'd have to request an extension so she could work on it after April 15, which I completely understood. Her assistant, Arin, reached out to me mid-May and sent me a link to Annette's calendar so I could schedule an appointment, which I did for the beginning of June. I also uploaded all of my tax documentation (on May 12) to their secure server as Arin had requested. On the day we were to talk, I found out Annette had not seen my documentation and could not access it, so we rescheduled our chat for a day later. No problem. We spoke on June 3 and I sent her additional documentation that day and on June 7. I have not heard from her since. I emailed her on June 28, to which I received an out-of-office (6/25-7/12) response. I received no additional response. I emailed her again on July 20 - no response. I called her at the end of July and left a message - no response. I called and left another message asking her to at the very least return my call to let me know she could no longer work on my taxes, but never heard back. Since that time, I have called three additional times and reached her voicemail but have not left a message. Lastly, I emailed Arin on August 13 asking for an update and received . . . wait for it . . . no response. I don't know what happened, but it seems beyond unprofessional that no one can contact her clients to let them know what's going on. Thankfully, I never got as far as paying her any money but I'm left trying to find a tax preparer again. We had a productive and friendly discussion and my taxes are not that complicated so I am not sure why I'm being ghosted. I'm just putting this review out there because I don't want anyone to have to deal with this. It feels very much like a bait and switch because she was so kind and promising when we spoke only to completely disappear on me.

I haves used this place for years. Family owned And operate. Very experienced and knowledgeable in…read moresaving you your hard earned money. They work hard to keep you safe and help you plan for the future. They definitely make an effort to have a personal relationship with their clients. I am glad to have them on my team!

Ken Creal is incredibly knowledgeable, professional and understanding of your needs! I highly…read morerecommended him and his firm, as it is obvious that his leadership trickles down to the entire staff. As taxes and monetary concerns become more complicated, Creal and Creal is your go to for solutions.

I. LOVE. THIS. OFFICE. SO. MUCH! Our Dad died unexpectedly…read morein 2018. My Sisters and I had to jump in to take over all of his affairs. It was incredibly overwhelming because there were so many unknowns and moving parts to his businesses. Between the grief and having to figure out how to manage all of his affairs to ensure we protected everything he built, it felt impossible. Fast forward to our introduction to Mike Cody. Life. Changer. Mike is not only incredibly talented at his craft, but he was also so kind and patient with us while we were going through the most challenging time in life. He helped us get everything in order quickly and efficiently. Mike and his colleagues still oversee all of our family affairs and we have also hired the firm as our accountants for our own companies. That's how much we love them over at Lieb, Cody, & Company! You will be so happy you chose them!

Mike Cody is very unprofessional and rude. If you are looking for someone who is helpful I would…read morenot recommend

Katie and South Bay Tax Pros is a hidden gem in the South Bay. Katie is educated and began her tax…read morecareer at Deloitte and Touche, a Big 4 accounting firm in downtown L.A. She also built her tax experience and spent a number of years at a private forensic tax accounting firm prior to starting her own practice. Katie is professional and knowledgeable, and has helped maximize my tax returns for over 5 years. Thoughtful in her process to make sure I am comfortable by answering my questions and helps provide feedback to save more on taxes the following year. If you are looking for value and have tax needs. Katie gets my endorsement.

Katie is extremely knowledgeable, professional and helpful. I would highly recommend her for any…read morebusiness or personal tax needs.

$735 in late penalties 13 attempts to reach them including:…read more4 in person office visits Multiple phone calls 3 certified letters Several e-mails NOT ONE CALL BACK OR REPLY All of the above occurred after I paid for my tax return and filing to be completed by Hilary. I wonder if she actually works there because 13 attempts to contact her have gone unanswered. Her staff is very polite and promise to give her the information, but Hilary has never contacted me. I paid $875 last September for my tax return/filing and they gave me a letter stating they filed it, but the IRS never received it nor did the state of California. I knew this asap because money was never withdrawn as they said it would be to pay what I owed. Little concerning, but I just figured they would check on it and get it done after the first few inquiries. I asked over and over again via multiple methods to see what was going on . I even received a face to face assurance from Tamara, the owner, who reassured me that she would make certain her daughter, Hilary, would call me. That was in December No call. EVER. From anyone in the company as of today, March 26. In January, the IRS sent a letter stating I needed to file which confirmed this company didn't finish the job so, yet again, I drove over and brought a copy of that letter. After months of asking them to help me, they finally filed it in late January, SUPER LATE. Why did it take several e-mails, letters, phone calls, trips of driving 90 minutes roundtrip to get them to do what they were paid to do on time? Meanwhile, I've paid penalties to the IRS and to the state for $735 and still have not received any explanation or apology or reimbursement. Mistakes happen, I understand that, but there is no reason for a paying and repeat customer of several years to be ignored by the very person you trust with your business and personal tax preparation. Three letters to the office, 2 delivered via certified mail and one dropped off in person by a friend, seeking reimbursement for the penalties have gone unanswered. Going to court seems like the only way to get any response which is really frustrating. I have never left a negative review because most companies care and are doing their best even when they fall short. I've tried for months to get someone to respond, but they don't care that I've given over 15 hours of my time driving to and from West LA, going to the post office, sitting on the phone, dealing with the IRS and having to find a new tax preparer. Time I needed to spend with my elderly parents who are battling cancer and Alzheimers respectively has been spent on this nonsense and now I have to go to court. So frustrating.

Personable, prompt and thorough! For an accountant, this is all I ask. It's surprisingly rare!read more

I have been having my taxes done here for at least 30-40 years. They are so thorough and explain…read morewhat you ask of them. Send out a letter with what's new for the year and a worksheet that guides you to what's needed. A+ in my book!

Appointments are scheduled, wait time for appointments are not long and the is staff very…read moreprofessional.