I like this place for a local place to me the value the selection and service are top notch here…read morecant miss this spot.

Dope spot with cool people I go here everyday the prices are reasonable I recommend 10/10read more

Service was amazing best prices around much respect…read more Service was amazing best prices around much respect

Most of my friends get there vapes from here bought one of there products Def 5 stars!read more

Great service, excellent selection and great value! Check them out! You won't be disappointed.read more

June! Brotha thank you. Great customer service acknowledge. Thank you for putting me up on the…read moreapparel.

The man working inside is very rude and always seems to have a bad attitude when helping customers…read more It makes the experience uncomfortable. On top of that, the prices are extremely high compared to other smoke shops. Customer service and pricing both need improvement.

Bad customer service , no greeting or ask how to help just ask for ID instantly with attitude…read more Take my business elsewhere

The owner continued to have a verbal disagreement with me after I told him that he was double…read morecharging for an atomizer that I showed him online from the actual website.

Nice shop. Friendly staff. Great buy one get one free deal on my vape juice. Great prices. I'd…read morerecommend this place to everyone!

This owner (short white guy) is a dishonest asshole. He raised the price of a product literally the…read morenext day after I told him he had good prices. I tried to ask if he could at least keep the original price for me since I buy a ton of it, and he lied and tried to say he didn't ring me up for a box and said I got 4 for the price of 3 and he's gonna "let it slide" so no to the original price request. I corrected him and said no, you must be thinking of someone else bc I had only bought 3 that day anyway. And he knew he was full of shit bc he was like "oh". I drove all the way there (20 mins) bc at first I liked his prices (not anymore,thanks to myself) on Saturday at 6 o'clock and he was closed. His hours are close at 6:30 on Saturday so I was pissed. And he's not even open on Sunday, like wtf. His shop is a shitty hole in the wall, it's tiny and doesn't even have that much selection. And his attitude was appalling. He'll be sorry.

Always has what we need, and the service is out of the park. The owner is usually there when I go,…read moreand he is always friendly and helpful. He has a decent selection of vapes and disposables, and always has a carton of the cigarettes that my roommate (for some unfathomable reason) cannot live without. This is my go to spot.

ALL LOCALS if you smoke any electronic vape pick any store but this one! Lived up here for years…read moreeven know the owner, but absolutely atrocious service. Sell you vapes for 25$ that work in the store and stop working by the next day and say " that's store policy " when you want it replaced not refunded waste of money and time. Two better smoke shops in town where they actually take pride in there work Smoke club and big bear vape essentials go to either on of them and they'll actually take care of you! DONT GO HERE!

Wow, I was here a couple weeks ago and the service here is amazing. While I did not personally…read morepurchase anything this time around, the owner was super friendly and helpful. He is one of the few stores in Big Bear that wears a mask and actually enforces it which I appreciate so much. He has a great collection of hard to find ash catchers and glass pieces, so I would definitely check him out! I thought the prices were extremely reasonable, but I was looking for something size specific which isn't his fault that he didn't have. :)

The Refuge Cigar Lounge,located in historical and scenic Redlands California,is a terrific place to…read morepick up a great cigar,beverage and relax in a great cigar smoking environment.Prices are very reasonable and they have a great selection of fresh cigars and pipe tobacco. Very friendly environment with a snooker table available if you like! It was a great experience at The Refuge cigar Lounge! . . . #therefugecigarlounge #cigars #redlands Cigarlounges #californiadreamin #californiadreaming #upinsmoke #smokerings #relax #mensinterests

excited to find a cigar lounge close by.walked in to not the most pleasant welcome, dude just…read moresitting on the couch buzzed head. no one else in there all i get is "we sell cigars"(obviously) and sodas i walk into the humidor and guy would not keep his eyes off of me . it was like i was being monitored the whole time. i just try to make small talk like "did you know this place was here" " how long have you been here" i get one word answers and i said maybe ill come back with my dad and brother we are always looking for a new spot... Heres the worst part that made say screw this place im not coming back..im waiting outside, waiting for my wife to come back from one of the shops and the dude rushes out the door practically slamming open the door and stands about a couple of feet away from me with a blank stare not saying a word watches me as a i get into my car im looking back dude is still staring he literally wont stop mad dogging as i pull out and look in my rear view window still staring WTF... sorry but he lookes coked out...looks like others had the same experience

Haas is the best he gives good service good prices and good value on products dont miss this spot…read moreeither

Over priced for cigarettes! Especially for a smoke shop. Down the road less than .5 mills I can get…read morethem cheaper at the gas station. Also, another smoke shop again .5 miles away and they are cheaper there. Overall it's about $2.50 more that the other places.

Outstanding Performance and grand opening celebration today for "The Rove House" …read more There was so much and products were top knotch! Many choices on the muscle lotion. Today I purchased the Buddies Fire&Ice (2).. and so thank you so much for the amazing discount.. Lastly much appreciation to Natalia , and Aaron you guys are so helpful and knowledgeable on the many choices

I loved this place. Sucks they closed down. I wonder what happened…read more Really good flower and customer service.