The perfect insurance company. They have excellent office…read moreExperience -Top care Quality.

Very unprofessional. Blames you for things that are not remotely related to your situation and are…read morenot helpful at all. Wont be back

Darci is amazing! She is extremely knowledgeable about various benefit plans and was able to…read moreprovide me with options. When my husband and I decided that Covered CA was the right choice for us Darci handled the entire enrollment process for us! She also followed up to let us know when our member numbers would be issued and was available to answer all questions we had after enrollment. I highly recommend Darci for a stress free process. You will be happy that you contacted her!

5 stars! A friend highly recommended Darci, and they were right. I truly felt like Darci was…read morelooking out for my best interest. She was very knowledgeable and responsive.

I would highly recommend Nicole. She explained all plans related to Medicare and provided a great…read morepresentation that provided so much clarity. She also was very patient with me and all the questions I had ! Thanks Nicole!!

Nicole, a dedicated insurance broker for Medicare. I met her years ago, not knowing much of…read moreMedicare, she absolutely assisted me to pick a package that suited my needs then, and through out the years she continues to help me whenever there is a need. She is a terrific person, dedicated to her work. Please seek her out, in my view she is honestly a great broker.....

Pamela managed to obtain, via my landline phone, an application to my Medicare Health Insurance…read morethat was accepted by an Health Insurance Company. It took some time due to the length of questions that needed to be fullfilled. She did a great job by staying with this elderly gent. P.S. Almost forgot: My first call went to a young man, Michael(?sp), who helped me get lined up before my call to Pamela regarding my Medicare renewal.

called wanting insurance quote, got put to voice mail, they never called back not good (so far)read more

James has been our insurance agent for the past 13 years and I'm still shocked at how responsive…read moreand organized he is. When I ask for a quote, he always responds promptly and lays out the options clearly in an email, then follows up to make sure we get covered in a timely manner. My wife and I have gone back and forth between working for others and working for ourselves. When we work for ourselves, we know that James will always get us covered for the best price possible. I've referred at least a dozen friends and family to James. At family/friend gatherings, when the conversation gets really enthralling and we start going deep on health insurance, we always talk about how great James is to work with.

Great at selling, but MIA when need to do a medical re-evaluation…read more Great at selling, but MIA when need to do a medical re-evaluation.

I call this health plan for provider issues this week and last week. Operators answered the phone…read moreand indirectly calling me stupid and insulted me. I would like to give a big ZERO. They both demanded my ID- I gave it to her on the phone and told her that it is my ID number. Then, they demanded to know if I called for someone else or calling for myself. I told them that I already gave her the answer. Both of them were so rude and acted like a king to demand a yes/no answer. I again told them that I already gave them the answer. They acted like they came from communist county and said my answer was not acceptable then hung up. How rude!! They must think that they are running a grade school, not a health plan. Most of the customers have no customer service skills.

The most annoying and inconvenient system I've ever seen. I call at 10 AM on a Monday and waited 30…read moreminutes and still don't get a phone call. Then the automated message just tell you to leave a voice mail, they called me back the next day and I was already at school I can't pick that phone call up. They just be picking random time to call you back when it should be called back on the same day CAUSE THATS WHEN I'M NOT BUSY.

Shoaib is very knowledgeable about the health insurance market. He was so attentive and addressed…read moreevery one of my concerns. He made the whole experience enjoyable, and he was able to find me cost savings without sacrificing benefits. He truly does care about his clients and handles each person with honesty and integrity. Highly recommended!

From the owner: Shoaib Mahmud Insurance Services is an insurance brokerage located in the Alameda County. We are a…read morecaring insurance group where returning phone calls is of the utmost importance. Expert advice and timely delivery set us apart from our competition. We have extensive experience with helping our clients with Covered CA, Medicare, and Life Insurance plans.

Please don't get on covered California I had to pay over $7,000 at the end of the year I'm so…read morefreeken mad they don't tell you at the end of the year you have to pay everything back 'HORRIBLE

From the owner: We offer free Covered California enrollments and help. We have helped over 5,000 customers sign up…read morein San Jose, CA.

Lucy was a great agent and got me exactly what I needed from BC/BS for a good price and in a timely…read moremanner. Thank you CalHealthAgent

Karen has been my savior. In a moment of panic I called her on Christmas eve, practically in tears…read more She helped me through a very rare and extremely challenging scenario-one in which I was facing not having health insurance for 6 months. As a disabled person, this was not an option for me and I was very scared. She brainstormed with me and did a bunch of research to help me figure out my options-which were limited. She eventually came up with a creative idea that I didn't think would work because it meant trying to convince a company to change a part of their health insurance policy just for me and my rare situation. They agreed. The solution worked and it was all thanks to Karen. I've returned to Karen and am now her client for health insurance and will stay her client for as long as I can. She takes care of you, is patient, kind, and funny. She by far the smartest, most up-to-date agent I've ever worked with. Please listen to her when she suggests things to help secure your life!

I have had some very life disrupting medical issues for a long time and within the past 2 years…read moreI've been hit with a couple more that are debilitating. I'm now I'm a wheel chair and can't walk and all of this could be fixed rather easy if I still had medi-cal. But my wife and I are honest people so now that we make more money,we claim it. So we changed to blueshield and now I can't get my issues resolved so that I get my life back ,in any way. I can't get mobility back,I can barley eat,im loosing weight rapidly becuase of everything that's compounded and all these people want to do is deny referrals and medications. I finally had hope after 14 years of severe stomach issues,these issues are holding g up the surgeries to get my mobility back. I finally had a gastro not only willing to do what needs to be done after every gastro Doc I've seen telling me that I need to go to staniford becuase they aren't specialized or qualified enough to deal with my issues. Then this insurance denys the the referral and sends me to another doctor that's gonna say the same that all the others have said in 14 years...." im sorry Mr. Gray,you'll find no hope here,best you go to standiford where they are more specialized". The only hope I had of getting out of this wheelchair and back to running my buisness with my wife. These people are letting my life slip away becuase they can't be bothered. It's simple,get ileostomy bag so that I can hand the pain meds and antibiotics to get me through a double hip replacement and major back surgery that has kept me from elevating my legs or even being able to lay down to sleep in almost 2 years.....these people are horrible. I'm not one to get this personal, I don't share this much about my circumstances, but in this case I think it's important for folks trying to find a good insurance becuase they have some real life altering issues that need to be addressed and not a large account to manage it to understand that they will in no way " FIND HOPE HERE"!

Had Kaiser for a few years. TERRIBLE... Switched to Blue Shield (Dignity Health) in hopes of…read morefinding a better health provider. Paying $100/month more now. Same terrible service...maybe even worse. I don't know what the alternative is but avoid Blue Shield and Kaiser if you can.