Extremely helpful and easy to talk to, highly recommend for anyone like me who just turned 26 and…read morelooking to enroll in insurance

Arlen was patient, accessible, and very helpful. He is very knowledgeable about the covered…read moreCalifornia system. Very easy to work with him and he got me set up very quickly.

Have been working with Naveen and Visitors Plans (MCIS) for about 10 years now. They have helped me…read morepick the right plan for my parents and in-laws visiting us from India. They provide clear details of the each plan and pros and cons of each plan which helps in the decision making.

The representatives are very kind ! I even got a call to make sure that I took on the right…read moreinsurance plan for my parents and made sure that I am covered well.

I am so grateful to get a prompt call response to my email inquiry, from Kitty Buswala of the…read moreVirginia Tam Agency, about my earthquake insurance payment. Though the Farmers website was not clear as to how to begin automatic payments, Kitty stayed with me, walked through all I had to manage online and sent me documents that the website was not supplying. I am so grateful to have an effective and gracious person to handle my insurance needs. Prices are high but after getting another warning on the front page of the San Jose Mercury of overdue massive earthquake on the Hayward fault, I can understand why. I live in Hayward!

We've been with Virginia Tam Farmers Insurance for over 15 years. Always available to help us find…read morethe best balance of coverage because cost due home, auto, business liability and other insurance needs. Kiky is responsive and takes the time to understand our needs. No complaints.

I am with Kaiser Senior Advantage Medicare and was hoping to switch out of it for a year so that I…read morecan see a specialist ophthalmologist for my cataract surgery. It's not as easy as one thinks but I was told by a friend that Simon Chew's office can walk me through. I called his number and connected with Carmen and she was very helpful and explained to me what it would take and set me up with an appointment at an office close to where I live. The person called to reschedule the appointment because it was her lunch time but on talking with her, she got me all confused and said it was too late for me to switch insurance and offered no other alternatives. I had to call Carmen again and she patiently explained to me what are my alternatives and to call the specialist to see what I have to pay out of pocket if I chose another plan that doesn't cover everything. In short, talk to Carmen first, her extension is #12, and tell her what you think you want to do, and she will walk you down the right path, may not hold your hand, but at least point you in the right direction! Thanks Carmen!

From the owner: Our goal is to assist our clients achieve their financial success by implementing strategies with…read moreinsurance & retirement plans based on our 37 yrs of expertise. We specialize in 401(k) rollovers that will provide you lifetime pension income. Our staff are also bilingual in Cantonese & Mandarin.

Appreciate all the help and support we've gotten from Rich Storelee's State Farm office, and we…read morecan't say enough about his excellent staff. Thank you so much!

Rich has been our Insurance Agent for many years. He manages all of our auto & home insurance needs…read morefor our family. He is a leader in his field and we are grateful to have him as our advocate, always being available to assist us. His staff is always warm and responsive as well. I highly recommend him. Cheers, KayLee Haw

Thang and his team have provided stellar service for several years to meet our complex set of…read morecoverage needs comprising 6 policies. Every contact has received a prompt and informative reply, whether to review premiums, change coverage or report claims. The team's focus on customer satisfaction is awesome. Very highly recommended!

Thang has been my go-to agent since his State Farm days, and I truly appreciate everything he has…read moredone to keep me protected and insured. He is highly communicative, responsive, and consistently provides white-glove service. Since we met in 2022, he has always gone above and beyond to ensure my needs are met. I couldn't ask for a better agent--someone I can trust and rely on without hesitation. Thank you Thang!

I've been insuring all the vehicles in my family through this agent for years and have always had a…read moregood experience. Holly has always given timely responses to our questions. When we purchased new cars she always took care of us and made it easy for us to get on the road asap.

Richard and Holly are very knowledgeable. Quick response to…read moreemail and phone calls, solved my auto policy problem. Really appreciate their good advise.

Samantha was great and very easy to work with. I was overwhelmed starting up with Medicare and very…read moreconcerned about the process. Samantha was very patience and kind and took her time to walk me through the process and the many choices of Medicare. She is very knowledgeable, and especially of the local market. I would highly recommend her and look forward to working with her in the future. Thanks Samantha, Steve S.

Samantha Lam is the most meticulous insurance agent I've ever come across…read more As a person who doesn't know much about insurance plans, she went above and beyond to find the best plan according to my needs and even recommended a doctor to me based upon our conversations! Through this process, I noticed that she was extremely patient and happy to explain these complicated processes even when she had to repeat herself. It's rare to find someone who's passionate about their job and so well connected to her clients' needs. 5/5 Highly recommend Samantha to take care of you. Ask questions! She knows her stuff.

2022 update: I was able to finally switch to Wayne for Home and Earthquake insurance after being…read morestuck with another company for a long time; What a difference it makes to work with someone who is honest, knowledgeable, and responsive! Do yourself a favor and switch your policies to Wayne - no more chasing your insurance agent down for questions / issues, no more wondering if you are getting the best deal or getting fleeced - Wayne is responsive, transparent, and has in every way continued to earn my trust and my business this past almost-decade of working with him. I highly recommend him to anyone and everyone.

After my horrendous experience with Becky Rivers State Farm Insurance (see my review here:…read more http://www.yelp.com/biz/becky-rivers-state-farm-insurance-fremont#hrid:F0GnAY2FoaqC1HKXOQ088A/src:self), Wayne has been the light at the end of the tunnel. Unlike Becky River's office, Wayne manages all clients himself, so you don't have to deal - frankly speaking - with unqualified staff. Wayne is extremely proactive and reaches out to you. He is open, honest, and something that I'm particularly appreciative of, he has spent a lot of time and energy fixing the complex mess that I inherited from Becky River's office. And one more thing, I'm amazed at Wayne's ability to remember details about your policies when you call him! If you're looking for a State Farm agent in Fremont, definitely give Wayne a try.