I'm very grateful that Bryan helped quote my multi-unit properties…read more Although I ended up going with another agent and policy, he was always very friendly, helpful and knowledgeable. He was also a great communicator, and I would absolutely recommend him and his company.

Ella Escarez is what excellent service is all about. She responds promptly, ensures all questions…read moreare answered as well as guides the customer along the process when she detects uncertainty on their part. Yes, I experienced all that working with Ella at Lets Insure. Farmers doubled my homeowner's insurance premium so I had to shop for an alternative. After calling around for days without success, I was about to give up. I thought I'd never find another company offering homeowners policies in California but thank god somebody told me about Lets insure. And thanks to Ella now my stress is gone. May they be very successful and go far!

Jaime has been super helpful with obtaining our rentals insurance. Easy, smooth and super friendly…read moreprocess. Thank you!

Horrible customer service! Our local insurance broker sold his business to Acrisure. Over 4 days…read morehave called and have told I was anywhere from 5th to 31st in line with the average wait time exceeding 200 minutes. I left my phone number for a call back 3 times and have heard back as yet. Clearly they have expanded and made acquisitions that are far beyond their ability to service their clients. I'm now working with Mercury to find a new broker, one that can be responsive to their client.

Joe from Peterson & Grantham helped me navigate a complex home insurance search after my renewal…read morepremium jumped significantly. I was comparing multiple carriers and brokers simultaneously, and Joe stood out for his responsiveness, attention to detail, and willingness to dig into the specifics when I had hard questions. He corrected data errors quickly, explained coverage differences clearly, and got me bound on a CIG policy with better coverage than my prior Travelers policy, saving me over $1,000 a year in the process. Smooth from start to finish. Highly recommend.

Joe is great! Super responsive and knowledgable and helped me find a policy for a home that is a…read morebit harder to insure.

Eric contacted us with a notification that my HB had close to $4 K sitting with CA State…read moreController's office. After I verified that this was legit, we filed paperwork with documentation required, including a letter to speed up our request. Fees were exactly what were quoted and although I figured we'd wait 6 months or more to hear back. Having filed mid August, my husband received the funds in full last week. I have full confidence that you will be pleased at the efficiency and ease with the whole process of claiming and receiving any and all unclaimed funds. This is a great company to work with! Quite refreshing these days!!!

Erik found some money belonging to me , he was very professional provided all the information and…read morefiled everything, he put my mind at ease met me in person, all I did was sit back and wait and the check showed up from the state , he checked up with me regularly to show me the progress! I'm glad he found me and my money !!!

Michelle really has been helping me for many many years, even when my business was at the very…read morebeginning and her support has never changed. I highly recommend how serious and knowledgeable she is about several insurance matters. She really is great and responds immediately to queries.

I was trying to insure a new policy. Michelle was very helpful. She even went through my CC&R's and…read moreadvised me with the right policy. She could have easily given me the highest quote, but she explained me what my Master insurance covers. I very much recommend her business

Such a Amazing staff ,, Friendly ,,helpful in every…read more Thing you need for your insurance.

Aaron and his office staff are the best. It is so easy to contact them and they are always willing…read moreto help. Heck sometimes it's just talking about family and general life!! Brigette is very professional and always polite! But she likes and listens to a good story. LOL Need insurance help contact them!!

Sunny is a tremendous person who excels in what he does. He helps you identify your goals and…read moredevise a plan to get you on track. He does so in a very relatable and approachable manner. I would not hesitate to refer my dearest friends and family to him, and have done so in the past.

We've been working with Sunny for a few years. And he's managing our accounts amazingly. I've…read morereferred multiple people to him. I get so much peace of mind knowing that he's there supporting with our financial reality.

This company is CLOSED. I tried to get a quote for home insurance. I've called and emailed several…read moretimes. No one answers the phone. No service. Can't speak to anyone.

With our mortgage contingent on securing homeowners insurance for our new house, I was referred to…read moreMike Cheng by a family member. Mike responded to my first email and ghosted me after with no response after several follow-up emails. Mike, if you're not interested in my business, just say so. You're holding people up who think you're working on a solution for them when you're really not. Poor business practice and nonexistent customer service.

I always enjoy dealing with Joe's office for the past 10-15 years as reps come and go but the…read moreservice remain outstanding. When one person is OOO, another person slides in her place. I like that kind of service especially if I have both home and auto insurance tied together. Despite rate increases due to California wildfires, I stayed with Joe's office staff as they are very pleasant folks to deal with. Kudos to the staff of Joe Frangieh in San Jose while I reside near Oakland

Joe and this State Farm location have handled my HOA's insurance policy ever since the prior agent…read moreretired. Joe has been fantastic, always willing to answer questions. But let me tell you about Lisa. I ran into a problem making a payment because ... things are complicated. I stopped by, and Joe pointed me to Lisa, and Lisa is my favorite person. She made me feel right at home, and we troubleshooted and reconfigured and adjusted things, and got everything sorted. She is knowledgeable and intelligent, warm, and hilarious, all in one. We need more Lisa's in our lives.

Whatever we need, Angela's team is always there to provide it: answering questions, updating a…read morepolicy, creating a new policy, making a payment, etc. Very friendly staff. Just the best!

Angela and her staff are incredibly professional, friendly, and quick to respond. We needed to…read morefind a new insurance agent when our prior agent passed away. Angela's staff was great to work with when we had to make a quick insurance transition. Angela is high energy, and smart. She takes a global view on insurance needs and has a business oriented mindset while still being very personable. She also has a great network of referrals for non insurance needs. We worked with Keily who is super organized and wonderful with managing chaotic situations and tight deadlines. I highly recommend working with her if you can. Giselle is another person who works in the background making sure we don't miss any deadlines or paperwork. She is a great detail oriented person. Pros - Know insurance details and can explains complicate issues in understandable terms - Great pricing on policies - Smart staff - Very responsive - Friendly - Not pushy Cons - Not doing any new apartment policies due to California insurance market