I will start by saying this business is under new ownership. The bad reviews seem to be stemming from the previous owners. With that said, we just rented some party equipment this past weekend and I have to say how great everything was! From Elias to Alex, the equipment was brand new and from the initial reservation to the drop off and pick up, everything was just as planned. The drop off and pick up times were exactly as preplanned and the customer service interactions were professional and they went out of their way. I don't see why you wouldn't use this company. I know we will use them again. read more

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Great easy to use service. Even better prices and the people that work there are very kind and helpful and we're on time picking up and dropping off the rentals. read more

We've used SC Rentals quite frequently and we appreciate the convenience, the accuracy and the delivery for our events.

This business is an absolute scam! They gave us a window this morning to pick up the chairs and tables for my friend's bday party, but work came up and could make their window to pick up the rentals, we called within an hour after the deadline and they said we can't pick them up anymore because they are closed. This is at 2:00pm and their business hours is until 5. Today is a Friday and they are not open tomorrow, even though online it says they are open on Saturdays. Icing on the cake is that they are not going to give us a refund. We should have heeded the warning of other yelp users and never used this place. Lesson learned. Don't give your money to unethical, scam artists. read more

We have used this business many times but not the last 10 years. It was horrible, except the owner's assistant. The order was wrong, the business was closed at 1pm for a 2pm pick up and the owner was so rude and accused me of being wrong about the time. I always shop locally when possible but she was so unpleasant. read more

Gigi helped us when we were in a pinch finding industrial clothing racks when we decided to demo our master closet. We needed the racks quickly and she helped us find 3 large racks at the last minute. We then needed the racks for a longer time due to construction delays and she was very accommodating. We appreciated Gigi's help and look forward to recommending her company for any rental needs. read more

While they were able to rent us a propane grill for an event, the propane tank that is rented with it had about 1/4 tank in it, and ran out after cooking only 40 hotdogs and 40 burgers. That amounted to about 45 minutes of action time. We had specifically instructed them to provide us a full tank and they said they would but failed miserably. With 10 burgers to go, the propane ran out and we were stuck with raw burgers on the grill and a hungry crowd to feed. I called them to let them know that we needed a propane tank brought out immediately and the person that answered the phone said he couldn't do anything about it, admitting that he had knowingly sent out a low propane tank, and said that no one was at the shop to deliver the tank until "later". We had to hustle over to the nearest gas station that sold propane, buy a new tank and return to finish cooking off the burgers. They did eventually deliver a seat propane tank but our event was over at that point. From what I understand, frequently their linens have holes in them, or are stained. After this mess, I am truly hesitant to ever use them again. read more

SC Rentals - Raw burgers and propane tank went out. - Party Equipment Rentals Near Me - San Clemente, California

I rented tables and chairs for a 60 person event at my house. SCR delivered to the backyard all the necessary items, then 4 days later picked everything up! Easy Peasy! read more

These people are ruthless! I went in to rent a tent and some kids tables and chairs on a Tuesday. I had to cancel three days later because the weather took a turn for the worse and they wanted to charge me half the amount of the total bill! I understand having a cancellation fee but seeing that 200 of this bill was just in setup and delivery charges (which obviously didn't even happen) I feel that was not fair at all. So really she was only giving me back 100.00. The total bill was a little over 500. When I tried to convey this to the woman who runs the place she said fine, your not getting back a penny! I try and give locals the business always but never again! read more

Flexible hours and great service for a last minute rental I had a few days before Christmas. Fair prices and pretty accommodating for what I needed read more

SC Rentals delivered several tables, dozens of chairs and a handful of tablecloths with no issues. 2 days after they were supposed to collect all of the above from our yard they called to say their truck broke down and asked if it would be OK to pick it all up in another couple days. No big deal on my end but when they came they left 1 tablecloth. They called to say I needed to return it right away otherwise they'd charge $45. I was traveling the entire week and they simply didn't care, they wanted their tablecloth or my $$. I was more than reasonable letting them keep their stuff at my place longer than it should have been so I found their refusal to swing by and grab the tablecloth next time they came through incredibly offensive. Hope they enjoy the $45, won't use them again. read more

Run Don't Walk away from this place! Rude, dishonest, zero customer service. Rented some chairs over Labor Day weekend (no delivery so I had to pick them up and return them myself). They told me to return them by Monday at 2:00. Monday was Labor Day so I called to make sure they were open so I could return them. No answer left message. They called me back at 11 and said they were leaving early because it was Labor Day, so I have to return them within 45 minutes. I was not home and it still needed to load the chairs and drive them over, so I asked if I could return them the next morning instead. The woman very rudely said she would charge a full day's extra rental if they were not there within before noon. Had to cancel my day's plans and rush to get their chairs back. They were rude when I returned them too. Also, the chairs were old, dirty and beat up. read more

I'm Sorry but if you are looking for a a company that does less.... this is your place. the stuff the rent out I have seen better quality stuff at the local dump. This place is the worst rental place I have ever been too in all my years. If you are thinking about renting from these guys you must be looking to have a "homeless looking party that's is their specialty" To make everything even better they treat people like trash on the phone. They should take a quick lesson in customer service 101. Well these guys will most likely be out of business soon. read more

They were able to jump in and help us out at the last minute. We had the tables and covers we needed and this allowed us to concentrate on hosting our grand opening at Recovery Room Med Spa! Thanks so much! read more

We rented a tent for Thanksgiving this year, since we're actually still in a pandemic...ate outside. We didn't know if we'd have 10 or 24. Service was great, frankly. Installers got the tent up quickly and totally accommodated us, moved it around for us until it was just where we wanted it. When they arrived to collect it, same. Easy peasy, in and out quick and quiet. What was frustrating about the rental was the cost. In looking online, I was under the impression it was $200 (or thereabouts, I think the prices have changed a little online AND I can't remember what size we used). Online, there was NO mention of installation and delivery. So the price went from $200 or $250 to literally nearly $500. I wanted the tent. I would have done it anyway, for peace of mind in case it rained. It just sucks that there's not a breakdown of additional fees, even if the fees are approximate. I understand that if the tent is being delivered 15 miles away, it'd cost more to deliver. I'm less than a mile away. It was just frustrating and I felt like I got the wool pulled over my eyes; figured on an amount and then was like, "Wait, what?!" read more

I wish I had listen to all the reviews before I dealt with these people. I placed an order one day and 12 hours later had to cancel it. The owner and the person on the found were rude and yelled at me. Claiming that she said all sales were final. Save your energy and hunt elsewhere! No delivery here for small orders. I asked for an email confirmation for cancellation and refund and she said she would not do extra work for me to confirm it. I would have to check my credit card statement on my own. Go to Lupe Cruz rental! He is friendly and delivers on Thanksgiving!! read more

Not accredited by the Better Business Bureau (BBB) Sadly, I had to end my 15+ year relationship with SC Rentals AKA Party Makers. I returned table clothes with very small circular wax drippings on them and she said, "I am going to charge you for new ones." I told her, "This is why you guys have bad Yelp reviews!" She exclaimed, "I don't care!" "Go to Yelp! We don't care." I finally told her I would take them home and remove the wax. I took them home and cleaned them and returned them the same day. So sad when businesses don't value their loyal customers. read more

SC Rentals - Party Equipment Rentals Near Me - San Clemente, California

SC rentals has been a place we have used over the years for events. I decided to go with them for our reception party for tables, chairs and linens. They were cheaper than the other company in the area and unfortunately there is a reason for this. Tables, chairs and linens were delivered Friday and come Saturday Morning when setting up we were missing 16 chairs. I called and spoke to the owner who stressed numerous times to me that they are closed on the weekends and she isnt sure what she is going to do. She did ultimately come through with having someone drop off the 16 chairs but not before she reminded me multiple times that they are closed and made it sound very inconvenient. Not sure what party rental company is closed over the weekend when most evens take place but apparently this one does. so beware The quality of the tables and chairs are on the very loved and used side for sure. Thankfully linens were all good and covered the tables. pickup went smooth and overall the process wasnt terrible but for sure i was regretting not going with the other company. In the end the savings of $200 wasnt worth the stress and hassle of getting the missing chairs delivered and the rentals were very worn out Overall You get what you pay for with this company and you have been warned read more

Too many negatives...older equipment in poor condition, communication difficulties and mistakes with order for price paid! We made it work but investigate further before using this company again. I am being generous with the 3 stars. read more

Wish I could give NO stars. Sc rentals is more like a San Clemente ripoff. Not only did they forget one of my tables, they also gave me a child's chair that was useless for my event when I needed exactly 14 chairs. Their customer service is a total joke and the owner is as rude as can be. Hopefully she'll humble herself and remove her entitled bad attitude or you'll never run a successful business. Thanks for the dirty table, bad chair, and forgotten table too. I won't ever be back and neither will anyone I know. For this being a hard time with Covid I expected much better service for giving them my business, won't make that mistake again. read more

I needed a last-minute rental for a graduation party as we were short chairs and tables. SC rentals helped me out with two six-foot tables and a couple chairs very reasonably priced drove in filled out some paperwork picked up my items and left. They were in good condition and it really helped that it was close nearby and easy to do. Would use again. Also picked up some extra table cloths that they sell at a very reasonable price! read more

These guys were wonderful! They made our wedding reception completely painless and hassle free by showing up right when they promised and picking up right on time. We were very pleased with their service and with the chairs, tables and table cloths provided. All was clean and tidy. We'll definitely be calling them again. read more

Quality of the product is not very high. There is no assistance for loading and unloading merchandise. Hours of operation are also limited

My family rented a 20 X 20 tent for the third time over the past years. This year they showed up and demanded $95.00 to go up 14 stairs on delivery. This short of notice forced us to pay the extra money. We even went down to the office to visit Gigi and was VERY unsatisfied with the results. I will never use them again and will tell everyone about my experience. to summarize, horrible customer service and price gouging. After posting the first part of this the set up crew had the tent almost set up and packed up and left. I can't tell you enough how unprofessional this experience has been for our family. The picture shows how far the set up went before they packed it up and left. read more

SC Rentals - Party Equipment Rentals Near Me - San Clemente, California

One star rating, your machine for wood flooring shorted out are fuse box now my mother has to pay for a electrician to fix her fuse box your rental service sucks we will never rent shit from you again read more

Terrible service, chairs "for bbq" means rusted, bent, with paint on them. Was given torn umbrella. read more

SC Rentals - Cheapest chair option, rusted, bent, paint on them. - Party Equipment Rentals Near Me - San Clemente, California

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I had a really great experience working with SC rentals! Easy to work with, easy to organize and and an easy pick up. Will definitely use them again! read more

Very unhappy with this company.I ordered a 10 by 20 tent for an event I had planed for October 17 2020.The tent was supposed to be set up on October 16 in between 9 and 12 in the morning. I was waiting for them to show up during that time and they never showed up,so I called their office during their normal business hours and no body answered.So I drove over to their office that is less than 1 mile from my event and no one was there and this is their normal business hours.No body called at all to let me know any of this and they charged my credit card 400 dollars.Dont use this company!!! read more

I ordered 15 chair covers the day before Thanksgiving and prepaid over the phone. When I came in I asked to add to my order with 3 extra chair covers and 3 folding chairs. Gigi was annoyed at me and reluctantly added to my order complaining that the line was long. When they loaded the 3 folding chairs I noticed she gave me the padded ones instead of the regular plastic ones I requested so I went back in to ask for a price adjustment for the plastic folding chair, that put her over the top. She began yelling at her staff who had taken the padded chairs out of my car and replaced them with the regular folding chairs. Then she began yelling at me. After going back and forth with her She yelled, "So you want the chairs or not". I said no! She then threw my refund in cash at me. She was so incredibly rude. Her staff was humiliated and yelled at so rudely and I the customer was treated so poorly! I have used them in the past but we'll NEVER be back again!! AWFUL CUSTOMER SERVICE!!!! read more

I have rented for many years over all good service. Good place I saw that most of the reviews are very old but my experience was good and i recommend to anyone. read more

DO NOT USE SC Rentals!!! My company ordered tables and chairs for a company party. Prepaid and confirmed everything was set 2 days prior to the event. When they didn't arrive at the scheduled time, they said they couldn't reach the driver. After several continued calls to check status, they stopped answering our calls. They never showed! read more

Needed to rent a sink snake (for a stopped up sink). Nice woman at the front desk got one out. Told me the cable had just been replaced. Plunged it in. It ran. The head I needed was attached via tie wires. The head on the cable was the wrong type, but I knew I could swap it out. Didn't mention it. Mistake #1. The large head could not be removed. The machine could only be rented for 24 hours. I went to a meeting and planned on cabling the sink afterwards. (Mistake #2). The foot pedal kept falling out. Tried to tighten it up and reinstall. No go. Returned the machine, unused. Expected a refund. Wrong. No longer "nice woman". Now angry woman who told me I should have known the head couldn't be changed. The foot pedal was easy to fix, and essentially I didn't know what I was doing. No refund. I would never use them. Poorly maintained equipment, bait and switch. read more

I just wanted to thank sc rentals again for a superb service and a great customer service everytime i use them for my gatherings , small and big. i just had my son second bday party and anna and gigi delivered with 100%satisfaction if you are looking for great slection from tables to linens as well as great prices, SC Rentals is the place !!! read more

I've thrown many party's and Sc Rentals has always been easy and efficient to work with. The prices are HANDS DOWN the best and the rentals always come in good condition AND on time. The staff is friendly and patient which makes the process an even better experience. Theres many options to choose from depending on your theme and budget, I highly recommend this place!! read more

SC Rentals - Engagement party table setting - Party Equipment Rentals Near Me - San Clemente, California

Literally the worst customer service. I wouldn't trust these people with any large event ever. First they refused to deliver my order and then told me it would be $125 fee if I wanted to pay for delivery. This is after I had already paid. I picked up the phone, called another listing from yelp, the guy was awesome, booked my order and processed an affordable delivery. When I called back of course SC Rentals refused to refund me. read more

Over many years I always use San Clemente party rentals, because it is close, convenient, affordable and reliable. I like working with Anna because she is knowledgeable and I know I will get what I ordered on time and with out any problems. Delivery and pick up are always on time. read more

Wow. I don't normally go out of my way to write a Yelp review, but I am deeply compelled to do so and must share my experience. I have never had a more extraordinary experience doing business with someone. Ever. In. My. Life. Period. Gigi is an Angel and she and her team supported and guided me through every single step of the way as I was planning a high tea themed outdoor Bridal Shower for my sister in San Clemente. I was planning this event all the way from New York and Gigi was so incredibly accommodating to all of my needs, responsive to my every call (despite the time difference). She went above and beyond for me and was even understanding of the rainy weather concerns I was having and was flexible with my party rental requirements up until the last minute. I don't know any other party rental place that is willing to be on standby like that! Unheard of. And don't get me started on her delivery team! They were on time, efficient, incredibly courteous and just so willing to help me with every question and concern. Gigi and her team were even willing to be on standby to accommodate anything else I needed. I loved working with Gigi so much and felt like she was such an integral part of the party planning that I invited her to be our guest at the party. She just felt like family and was just as invested as I was in making my sister's bridal shower a night to remember. Plus, her inventory of rental equipment is tremendously vast (all the linen colors you could ask for and so many chair options), the quality is top notch, and her price and service cannot be beat. I genuinely cannot wait for my family and I to go through Gigi and her team for future events. She has a heart of Gold and I am truly fortunate to have had the blessing of crossing paths with her. Please, go through Gigi for your party needs. You won't regret it! Oh and my sister had the time of her life at the bridal shower! read more

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They delivered the wrong item for my party. Instead of trying to fix the situation Anna blamed me for the error. I placed the order reading the item name directly from their price sheet. I brought the item back 20 minutes after it was delivered. Anna and the "manager" refused to refund the price of the wrong item. Again blamed me for the error. When I asked again for the refund the manager said she would have to talk to the owner. Finally they did refund me. No apology for the mistake just blaming the customer for the error. I've ordered party rentals from this company for years but not any more. Also, the quality of their chairs, serving dishes etc are questionable. The chairs on this order are all dirty. I will have to clean them before the party. They are more interested in servicing customers in Newport or Laguna than San Clemente as stated by the manager. Finally, they gave me some story about having to call in an extra driver and truck just for me and charged me $30 more then their regular delivery fee. The driver who delivered the items placed them on my trash cans and clearly had other deliveries. I'm surprised at the lack of service in a business that is all about service and quality items. I would suggest looking elsewhere for your party needs. read more

No complaints here, the items served their purpose. Little pricey on delivery. I do want to give a "shoutout" to delivery/pick-up person Jason. Jason was cordial and helpful, placed items where I requested. Outstanding service. Thank you Jason. read more

I rented a chocolate fountain and was told, '"we can't find the directions but it's really easy. Put 1lb of chocolate in, melt it in the microwave no and turn it on". I followed the directions. The chocolate never flowed. It was stuck. My dessert was ruined and all the food I bought to dip in the fountain was useless. When I returned the fountain and voiced my complaint I was told, "it's your fault. The fountain has worked all week. It's not the fountain its you. You should have realized that the chocolate was too thick to melt and added some sort of oil or butter." WTHeck??? Then they asked me if I was a party planner because "party planners know this." I am not a party planner. TERRIBLE customer service. I will never will go back. read more