Exceptional Customer Service merits five star review. We walked in just to take a look and ended up with a Stressless reclining sofa, a new Stressless chair with ottoman, and an amazing Waw office chair! The General Manager helped us find exactly the right fit for my big & tall husband. Jason deserves a shout out for helping us with a special order to be filled by another store. We got personalized service by not going through the web for the order. He sacrificed his commission to ensure we got exactly the furniture we need, including following up with another associate in another state. We don't usually write reviews, but this act of paying it forward inspired me to write and let all Yelp readers know customer service at this location was above and beyond. Thank you! read more

I stopped here on a whim after trying to find some distinctive replacements for my living room furniture. About two months ago I ordered a chair with deposit. I wanted to get the sofa also but wanted to first see how well I liked the chair prior to getting more. I paid the deposit and a few weeks ago I received the call to come in and pay the balance. I did and paid for the delivery. It was delivered last Thursday by two fine men who did an excellent job. I'll be back soon to order the couch. Absolutely love the chair! read more

Scandinavian Designs - Rust/orange mid century modern chair. - Furniture Stores Near Me - Phoenix, Arizona

Things have sure changed over 3 years. Seems like the customer service is lacking. Odd to see sales people sitting around on their phones. First impressions go a long way seemed like cell phone first customer second. Did not stay long went to another furniture store. read more

Great products but lousy service. Bought table at the location in Glendale instead. Made us fell we were an inconvenience

Nice quality at a great price. Lots of choices too. David was our salesman and very helpful. Delivery and set up was a pleasure with Adam and Robert. read more

So many options! Love the design. Ray and Greg delivered my couch -very professional and nice. They were careful with my doorways and walls. Set it up and we're sure to oblige it in. They demonstrated all the functions to make sure I understood. Matt Schindler assisted me with all the designs in the store, is knowledgeable regarding options , he listened to me and gave wonderful suggestions and options. Love this store and the employees. I highly recommend this store and furniture. Great value for the money. read more

Good selection of contemporary furniture with very good value. Kevin Russell, the salesperson was very helpful and knowledgeable of the stock. I purchased a tall narrow bookcase (which I use in my laundry room for cleaning supplies), and picked it up at the loading dock when it came in. The guys at the loading dock helped me get it in to my vehicle and were very pleasant. I assembled it myself. The quality of the wood is good, assembly was fairly intuitive, and it is strong. Although I don't need a sofa, their selection of contemporary sofas is very good with some even made in the USA. read more

Justin was exceptional with customer service, getting me in and out of the store with exactly what I wanted, he was honorable and served with integrity. Where he could have upsold, he didn't! I respect that so much and will be back for more for years to come! He was just incredible! I would recommend him and Scand. Design hands-down! I LOVE my new office and couldn't have set it up without him! - Elicia read more

I ordered my furniture, June 4. It was to have been delivered July 13 the morning of July 13. I got a call saying they didn't have a driver that day and I'd have to reschedule. I rescheduled for July 27 and was given the delivery of Window of between 1145 and 245. I had the ringer turned on my phone. I did not get any calls but at 10 after 12 got a text stating we've tried calling you twice and if we don't hear from you in 15 minutes, we're moving on, they moved down before I saw the text. But I never got a call. I took a picture of my phone incoming calls from them yesterday morning and now they've rescheduled to deliver my furniture August 10 on the phone. I said how will this be any different if I don't get a call August 10. read more

Great selection Great pricing Great customer service. Went in just to look for some ideas and walked out with a new dining room table and chairs. I haven't gotten it delivered yet but assume it will go as well as everything else with them. read more

We had a media stand delivered this weekend. Dania Furniture was the company that delivered and assembled the stand. They arrived when scheduled and even gave me a heads-up when they were close. Roy and Terrell were TERRIFIC! They were so kind, efficient, respectful and ensured the job was done correctly. It so nice to have peace-of-mind when you order furniture and pay for delivery/assembly, that it surpasses expectations. Thank you Roy & Terrell!!! read more

Great staff that are very friendly and non-confrontational staff. Some good clearance deals and really good looking decor. Recommend checking it out , the showroom is really clean and well layed out. read more

Scandinavian Designs - Showroom - Furniture Stores Near Me - Phoenix, Arizona

The show room was set up to brouse. The only contact with a sales person was to say hi and direct me to whom to see if i had questions. The quality of the products was universally good. When it was time to buy the process was reasonably smooth. As you might expect the hang up came when ordering items from the ware house. Who would be first in line who had to wait. Would everything come together or one at a time. I was fortunate that i purchased from the Phoenix store. My sales rep stayed on top of order long after it was paid for and i was a distant memory. So i got everything early and it came together. If i have to buy furniture again i would definitely go to the Scandinavian store in Phoenix, Az. Tim read more

I was looking for a shag rug for a study room and went online after seeing the store sign close to PV mall. The rugs were modern and great price. Went to the store and was greeted by very nice sales rep that showed me the rug I was interested on. Great service. Really nice designs at a good price. I am so happy with my purchase. Really nice furniture at good prices. read more

Scandinavian Designs - Shag rug - Furniture Stores Near Me - Phoenix, Arizona

I had a wonderful experience shopping in the Phoenix location. I purchased 6 dining chairs and 2 counter stools there over the summer and while at the store I was so pleased with the selection and pricing. In November I came back to purchase a sectional couch and accent chair. My experiences both times were great. I got wonderful service, prompt delivery, and gorgeous furniture. The store was clean and bright and very inviting. I will be back when I need other items. read more

Scandinavian Designs - Sectional couch - Furniture Stores Near Me - Phoenix, Arizona

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Good people good product. We've shopped at their competitor here in Phoenix. I'd shop both before I buy because it seems Scandinavian has better prices. read more

Very good quality of furniture. Friendly staff. Very pleased with the items we got! We will be back again...

Great pieces, quality and timely. No matter if you have modern or classic furniture, it will go well. read more

Scandinavian Designs - Scandinavian design credenza - Furniture Stores Near Me - Phoenix, Arizona

Good selection of styles. Found comfortable reasonably priced dining chairs. Delivery ended up being 3 weeks instead of 10-12 weeks, due to another customer cancelling their order. Service was excellent. read more

This Tatum Boulevard store is the first Scandinavian Designs store in Phoenix. My wife and I were very pleased when they opened. We loved Scandinavian Designs in California. Found exactly the item we were looking for during our very first visit to the Tatum Blvd store -- an item with the appearance and size we wanted but had not been able to find elsewhere, despite looking for several months. Kory was my salesperson. Great personality, helpful, and efficient. Welcome to Phoenix, Scandinavian Designs. We'll be back! read more

Excellent service, and the delivery people were awesome! My wife and I are very happy with the furniture we purchased. I would recommend this store to anyone. David K. read more

Walked in looking for one thing and walked out with so much more. The designs are unique, clean lines, quality made and beautiful. Love my new shinny white desk, comfy white leather chair and file holder. Found a beautiful lamp / end table for function and space saving. I will definitely be going back and have already sent 2 friends to shop. read more

Shopped around at other competitor furniture stores looking for a chair before stopping here and nothing can compare to the quality of the interaction we had with the sales associate (Kory) and of the furniture on display! The selection was top choice. Salesperson was thorough and polite. Highly recommend shopping at this location! read more

Wonderful customer service and furniture with great design that won't break your bank! The style there is modern and sleek with clean lines.

love my new table and chairs. this is my second purchase from Scandinavian designs and another great experience. The sales staff is top notch and will keep buying there. Delivery went well. Thanks for everything read more

I purchased a dining room set and set up delivery, a time window was set up as230 to 5 they show up at 1251, take a pic of my address and leave no delivery, I call the store and ask where is my stuff, was told by the smart ass manager that I was not home so delivery could not take place I replied that the delivery was supposed to be between 230-5 not 1251. was informed that I would have to wait till next delivery to get my set. I politely told them to shove the dining set in their arse then called my bank and had them remove my money from the store . What a horrible shit show the manager should be fired read more

After some bad experiences at other furniture stores, it was a breath of fresh air to work with the Scandinavian team. They were professional, answered all questions and were straight up about delivery times etc. Shannon and Justin were wonderful and guided my wife and me through the choices. Delivery and set-up was flawless and the quality of the furniture is fantastic. Bottom line: awesome experience and quality. read more

I love the midcentury furniture selection at the store. This was the only store that had the midcentury style sectional with a wedge center section. Along with good prices, they had a huge selection of fabrics to choose from and no additional charge for customizing. They told us up front that it could take 4 to 6 months to receive our order because of the supply chain problems. We were already aware that completion time could be long because of supply chain issues and we were willing to wait to get what we wanted. It was almost six months for delivery but the store staff was very polite and willing to check the status prior to delivery. read more

Scandinavian Designs - Furniture Stores Near Me - Phoenix, Arizona

We bought a leather swivel tube chair. It came in several colors and is very comfortable. The sales people were knowledgeable and helpful. We appreciate the quality of the furnishings and their style as well as the friendly and competent staff. read more

The sofa from Scandinavian Designs is great; classic, yet modern and stylish. The delivery crew, Eduardo & Greg were very professional and made a potentially difficult delivery very easy and smooth. The communication throughout the process was excellent, I'll be sure to buy with Scandinavian Designs again. As you can see from the picture, everyone is happy! read more

Scandinavian Designs - Shadow settling in on her new sofa - Furniture Stores Near Me - Phoenix, Arizona

We were helped by the manager and he spent a lot of time with us switching out chairs to see what we liked best with the table we picked out. It turned out that there was going to be a long delay in getting the table due to a lengthy backlog so they were willing to give us the display at a discount. For those that are military, we also learned that they have a military discount. read more

Love the store. Great furniture. Justin found me a couch that was showing out of stock. Unfortunately I received two pieces that didn't match on Friday afternoon. Saturday morning at 10am Justin arranged a pick up of the incorrect piece and delivery of correct one. This was an unscheduled delivery, so two very nice young men from the warehouse put my furniture in a pick up truck and were here first thing Saturday as promised. Great team, I highly recommend this store. read more

Great furniture at a very reasonable price. I particularly liked my delivery guys, Eduardo and Lorenzo. They had a heavy and tricky table to deliver and assemble and they got it done in a very efficient and professional manner- way more personable than the average delivery guys in my experience. read more

Scandinavian Designs - Furniture Stores Near Me - Phoenix, Arizona

My wife and I have been searching for mid century looking furniture for many months, and not finding anything that appealed to us at other furniture stores in Phoenix. Stopping in the Tatum store on a whim, we were greeted so pleasantly by Shannon who told us how the store was laid out with different types of furniture. While she attended to our needs and answered our questions, she let us browse the store at our leisure. It felt good to shop without feeling the pressure of someone following us around. We chose a sofa that we liked and arranged delivery. Surprised to find out that SD offers a discount to Veterans, and that amount meant free delivery for us. Delivery was made as scheduled, the drivers and texts keeping us informed all along the way. The delivery was a bit early which was nice, and the driver and assistant followed Covid protocols and moved swiftly to set up the sofa in our living room. We believe this store offers a very nice choice of Scandinavian design product, and some of the best customer service in the area. They are heads and shoulders above several other furniture stores we have done business with in the past. Follow up with the store was handled by Kaitlyn, and she couldn't have been more professional. We will be back, and we will tell all our friends about this store. This was like shopping back in the 60's when value and customer service were always at the top of the retailer's list. read more

Scandinavian Designs - Laura Sofa in Gray - Furniture Stores Near Me - Phoenix, Arizona

I have shopped here in the past and the customer service has always been mediocre. Today I needed to return 4 pictures that did not work well in my living room. I was told I would be charged a $40.00 restocking fee by the manager Art. I asked why since everything was in its original packaging and box and he could not give me a valid answer other than to say it says that on the receipt. I later got home and looked at the return policy receipt and it does not say that at all. It states if it is not in its original packaging. I guess it's their way to scam people out of money! I will never spend another dime in this over priced place. read more

Updated review: the covers were found at the warehouse this week and was promptly delivered!Arthur came through again. Very happy with the service and communication after he took over handling of my deliveries. The couch and quality was always good and I highly recommend their furniture. The service has vastly improved recently so overall a very good experience now. read more

Scandinavian Designs - New couch - Furniture Stores Near Me - Phoenix, Arizona

We got great customer service and the delivery guys,Eduardo and Kendall did a great job very helpful in placing my furniture I recommend then highly. read more

I LOVE my sofa but I have to be honest and say I have never been in the store in Arizona. I ordered it over the phone because I purchased the same sofa in Oregon and knew I wanted it in my Scottsdale condo as well. I have had a very positive experience with both the store in Portland, Oregon as well as over the phone with Scottsdale. But what I am actually posting a review about is the delivery service. Eduardo and David delivered my sofa. It is a sectional and comes in three pieces. And it weighs a ton! The building I live in is ridiculously fussy. One rule after another about delivery. Eduardo and David were amazing. They were so careful. Also I had them move the sofa several times because I was trying to position it differently. They were not happy until I was happy. Truly impressed with their service. Thank you! read more

Wow.... this place has the worst customer service. Seriously ridiculous. They are rude to you from the moment you walk in the door and say hello and you get nothing back but a dirty look. I can't believe they are even still in business. read more

Really nice selection! The showroom was clean and open. We were greeted by staff throughout. Didn't feel pressure to close the sale - they seemed genuinely interested in making sure we were doing good. Once we found a sectional we loved, it was easy to connect with them. The purchase was easy and the delivery to our our house was flawless. I'll be furnishing the rest of my new home with Scandinavian Designs! read more