Bait and switch. I bought a 3000 dollar Maxx Destroyed Black sofa. I already own this sofa at my…read moreprimary home. What I got is what looks like a Chinese knock off. Its does not feel like it is real leather. It is hard as a rock. The destroyed leather looks more like a rough suede man made product. I saved about 300 bucks from another company. Should have gone with Kathy Kuo Homes where I got my first leather couch and had what I wanted. Do not trust this company. Took them longer to deliver than stated. When I went to cancel he started talking about a restock fee even though it had not left any warehouse. This is nothing short of a scam. Knock off furniture.

Does 2b Mod even exist? I bought an IN STOCK chair from him 6 weeks ago, and have not heard a thing…read moreback. I've emailed many times with no response. I would highly suggest ordering from elsewhere, unless you want to be bamboozled.

Amazing service, selection and design acumen. The new ownership is working hard to make sure…read moreeverything is done right!

How have I not written a review for Dan at Feathers on yelp? That can't be right? He is amazing and…read morehas helped complete both my parents and my home and they are each equally as stunning. I have so many tagged pictures of his work on instagram but here are just a few "drool worthy" designs. The sky is the limit with Dan. Plus, he is a great guy. Highly recommend!!! You are very, very welcome.

Very disappointing experience with Kreiss. I purchased a sofa based on a fabric swatch that was…read moreclearly a darker color. I specifically told the salesperson I needed a dark sofa because I have a black cat. When the sofa was delivered, it was noticeably lighter than the swatch used to sell it. When I raised the issue and provided a photo , Kreiss first said the swatch was positioned differently in the weave. After I provided more photos showing the same discrepancy from multiple angles, they said the difference was just "normal dye lot variation." The contract also contains extensive fine-print terms that appear to limit customer protections and discourage refusing delivery--none of which were explained during the purchase. When I tried to raise the issue and withheld the remaining balance to encourage a discussion, I was told I should have requested an "approval cutting" and was threatened with legal action and attorneys' fees. There were also delivery delays and poor communication despite my requests for advance notice. I ultimately paid the balance, but I'm now stuck with an expensive sofa that does not match the swatch used during the sale. Based on my experience, buyers should review Kreiss's contract terms very carefully before purchasing.

I learned about Kreiss from a designer friend who swore they make the most comfortable and quality…read moresofa you can buy. I have been in the market for a replacement of my RH sofa that I have been unhappy with since the day it was delivered, and am so happy I discovered this amazing gem! From the minute I stepped in the showroom, the team's professionalism and passion for quality furniture was apparent. The showroom itself is stunning, and you can tell they take a lot of pride in the craftsmanship of each piece. I could not be more thrilled with how my sofa turned out and it immediately became the centerpiece of our home, everyone who comes over asks where it's from. Thank you Kreiss!

We stopped in on the way on a Home Depot run. From the road, I saw their sign and recognized the…read morename from a Facebook posting. What a great store for contemporary art and furniture! The manager, Elya, made us feel welcome. We both fell in love with a 3 piece circular couch which we had to have! It was fairly priced and great quality. It looks great in our new home and we LOVE it!! We highly recommend that you check out Parnian!

Sophisticated and unusual furniture. I have really found some exceptional pieces here and a few…read moreitems I even bought off the showroom floor. They carry great lines and can order pretty much anything. Just grabbed a fleece throw last night right off one of the beds. I purchased this awesome motorcycle bar from Parnian. Actually, took it right off the floor!! Cheers.

Great service. Beautiful and unique items in the store. My favorite shopping spot.read more

Excellent furniture options (transitional, modern, mid century, contemporary) at a great price…read morepoint that wont break the bank. Great store layout with a nice flow that affords you the ability to meander through all of their creative room vignettes. Amazing bar and counter stool options (different fabric options and leg metal options); fabulous pricing for bar stools as opposed to pricey options found online. Fantastic rug selection (wool, etc). All of their staff are uber friendly and attentive. We worked with Randi who is a superstar. Thanks Randi, so excited for our recent counter stool purchase.

Thingz has some beautiful items in their store. We purchased some items off the floor and ordered a…read morefew items as well. The delivery of the items that we purchased off the floor was done quickly and professionally. Unfortunately we cannot claim the rest of the items purchased and ordered was the same experience. We were informed that a console table was delivered from the manufacturer as well as the bar stools. We had some consignment items we needed to deliver to the consignment shop so we asked to come by to pick up our purchases instead of paying a delivery fee. The store is 45 minutes away with no traffic. We coordinated our rental truck to deliver and pick up only to be told the console table really wasn't there, Thingz had been asking for full payment because they said it was ready for delivery, and the bar stools were not available for pickup as they were somewhere into warehouse. According to Thingz policy 24 hours were asked if you were going to pickup your items. That 24 hours had been met. We were told they were sorry and they would deliver the bar stools at no cost. We canceled the console order as they couldn't give me any indication of when it would be shipped. It had been 6 weeks already. They delivered the bar stools only to have one of the stools not match. We were given the option to have the floor model delivered since it matched the new stools. They delivered the floor model knowing there was a red stain on the stool. We were disappointed in the quality of the floor model. They ordered new cushions to replace the soiled stool. I received a phone call letting me know that the new cushions were available and we would get a phone call to schedule a time to replace the cushions. A month later, no phone call to schedule the replacement as promised. We ended up bringing the stool in and they replaced the cushion at the store. Our experience at Thingz was they over promise and definitely under delivered in their customer service department. Across the months that this took place we had asked through email or phone calls to speak to manager or the owner and they never communicated with us. The "customer service" person was very delayed in communication and did not follow through with what was happening with our orders. Very disappointed at what appears to be a quality store.

Great contemporary furnishings. Beautifully made. Expensive though. Great service wish they had a…read morebigger showroom

Shameful. Mr. Chiao, if you care to rebut, please do. Your silence speaks volumes…read more ANOTHER Woodbridge Interiors service/quality complaint. I paid for breadsticks and got chopsticks. Purchased what I thought was an Italian couch and chair. Apparently Woodbridge sells Natuzzi from China; which I come to find out is far inferior to Natuzzi from Italy. You guessed it. Multiple breakdowns with the chair AND couch. Woodbridge Interiors' first repairman said that the chair is unrepairable because it's out-of-square, apparently. See pic. It got stuck! After only a few months! When I tried to get the less-than-a-year old couch repaired (for the second time!), the owner, Supai Chiao, called me directly and said that unless I pay an ADDITIONAL $1,300 in fees for service he won't help. I explained that I paid in full before delivery. After a bit of silence, Mr. Chiao agreed that I did pay in full, but STILL insisted that I either pay the $1,300 fee or call Natuzzi directly and HUNG UP on me! Unbelievable. I can prove it. Simply, Mr. Chiao, the owner, is lying. I am now forced to seek third party remedies. Check out all their complaints on BBB. Do not shop Woodbridge. And don't believe them either. **FOLLOW UP to the owner's reply** Please see the owner's reply. Not true. And the owner said so. The story about a balance due and a "custom upholstery product" is fabricated. See proof. I NEVER ordered any "custom" ANYTHING. Woodbridge is confusing me with someone else, and they know it. I told the owner that on the phone. Mr. Chiao was insistent about the $1,300 before he would send a repairman. He then hung up on me. No kidding! That's why the Arizona A.G. is involved. I look forward to the mediation. I have receipts showing "Paid in Full" They wouldn't have delivered the original items if they weren't paid in full. Those are Woodbridge's rules, and I fell for it. Why would I buy again from Woodbridge after this fiasco?? Ugh. I have shareed this same reply to the Arizona Attorney General along with the BBB. *AVOID WOODBRIDGE INTERIORS*

THE worst follow up customer (non)service ever. You can expect zero help on your expensive…read morepurchases once delivered. When I received bad then no service on poor product on a paid in full sofa and chair I told them to cancel a corner piece to the non-functional sofa. Why buy an additional piece for something that isn't working or getting fixed? Owner is calling that cancellation a non-current account. He is very short sighted. Purchased $10k+ for sofa and chair both non-functional and just before those broke had purchased and paid in full another $10k+of various other product. They lost additional purchases from me and a lot of my friends until they remedy the sofa and chair. A lot of sales lost with stubborn Woodbridge ownership. They are not there for post sale service.

Quality furniture custom-made to your liking. Beautiful pieces immediately available. Love my set!read more

Today I was getting the patio ready for tonight's Halloween activities. I looked at my patio…read morefurniture and realized that I have had it for over 10+ years and it still looks as good as the 1st time I saw it. No wear and tear from use, sun or the monsoons. I would post a picture if I could to prove my point. I just wanted to take a moment to thank Steve M and his family for providing such a high quality material.