As a child, a serious and tool-minded young boy, I wandered the narrow aisles of Kilian's, gazing…read moreup at hatchets, bird feeders, drill bits, and the floor-to-ceiling selection of nails, screws, nuts, and bolts. My father, in an adjacent aisle, assessed clamp sizes or perhaps compared different hose fixtures for build quality and features. The worn wooden floor and musty scent already percolating into my childhood memory: this was a place I went with my dad, this was a thing I did with my dad. Now, as a grown man, I watch my own son peak into drawers of copper nails, fidget with the array of door handles and hinges, or pull dowels out of the cubby and look for room to swing them. Will he have a son? Will Kilian's still be here for them? Of course this place doesn't have the selection of Lowe's, how could it!? The whole of Kilian's is barely the size of the barbecue display at Lowe's. If you want the experience of a big box store that has almost everything, and is the same in every city or town, and where no one cares about anything, don't come to Kilian's. But if you want to talk to a real person about what concrete anchors they recommend, or about which adhesives work best for pressure treated lumber, you could do worse. If, however, you're like me and you're chasing the circle of existence, the cycle of living and dying, raging against the tide of nihilistic despair that is this age of necrotic empire, squeezing meaning out of this life through sheer force of will, then let go of your child's hand and let them wander the antiquated aisles of this institution, let them learn for themselves what a real hardware store is like.

The staff was so rude and the place is cluttered. I was looking to buy some paint but left after…read morestaff was dismissive.

With the decline in customer service today, I was pleasantly surprised by the service I was given…read moreBob Mainart, of Barn Co Woodworks. Bob is genuinely someone who enjoys his work and does it well. He was so accommodating in every way. On our second visit, we found a "Closed" sign, on the door. Bob spotted us, opened the door and worked with us for an hour. I was so impressed by Bob, that I decided, on the spot, he was the one I would buy the shed from, without looking any further. Please express my appreciation to Bob; he is a real asset to your organization. I have already recommended Bob, to my son, who is in the market for shed and would not hesitate to recommend him to anyone. Joe B.

We bought a large shed and was told it could take up to 3 weeks. Which was fine, it came 4 days…read morelater. They were so amazing, & professional. I was at work in Philly and got a call that they were at our house to level the yard & plant grass seed. Then a month later a lovely box of Amish desserts arrived. Well worth the money! The quality is too notch.