When we relocated to the Soddy side of the river from Collegedale, it was important for us to find…read morea good vet to take care of our puppies. I looked at the reviews here and sympathized with the negative experiences, but find it interesting when a facility has all 5-star reviews and 1-star reviews with nothing in between. To me, that usually indicates that overall the experiences are positive but individuals who had a single event that went sideways always need to leave a 1-star review to make a point; so I read them with that in mind. My personal experience after multiple visits is a very positive one. Every time we come for a scheduled appointment, we are greeted with smiles and professionalism. The staff is quick to get us situated and our wait time in the rooms has never been lengthy. The different doctors are very friendly and professional and have provided excellent care to our two puppies. The techs seem to be different each visit, and I'm not sure why there may be turnover; but even with that concern, they are always extremely friendly and careful with our dogs and make us very comfortable throughout the appointment. I have not had any negative experiences and have been here 5 times with both my small dogs for shots, physicals, and checkups and every interaction has been positive. Yes, they seem to be a bit expensive and encourage testing and medications, but that's their job and my job is to decide if I want to pay for things using my judgment. It's the way the world is supposed to work, so no harm there. Overall very happy with the services provided.

Don't take your animal here, they may leave more sick than before you took them in!!…read more Took my senior dog here for some hip injections to help with mobility. This went fine. Fast forward 5 days and now, she can't breath or stand up without falling from exhaustion. All symptoms consistent with kennel cough and timeline fits. Dog is old, just hangs out at home so, she hasn't been anywhere else or been around other dogs. Called vet, they deny fault and what was even more unbelievable, was that they asked us to bring her in for another "exam" (ie: charge us more money and be exposed to more communicable diseases). We sent a video and pleaded for them to give us some medications to help her. We even sent a video so they could confirm the kennel cough. They didn't even call us back!! Not sure if my 15 year old dog will survive. Kennel cough is very tough on old dogs.

I've lived in this area for over 30 years and have horses, cats, and dogs. Back when I was younger,…read moreI had thought about going the veterinarian route but life took me a different direction so I can sniff out a vet that just wants to overcharge you for things that don't matter. Dr. Thigpen, Dr. Long, and Dr. Smith are the most compassionate and knowledgeable vet for dogs/cats around. The staff are true animal lovers and won't over handle your animal or sedate them unless it's necessary. They don't do horses but do many exotics. Veterinary services are so expensive these days and they will work with you to find the best method of treatment for your animal and checkbook. Now this is NOT your fancy white walled vet building. It's a renovated barn with plenty of farm animals around. It doesn't smell like a vet office either which puts many animals at ease. I've been using Dr. Thigpen since before her barn was renovated into a vet office- back when it was just a goat milking parlor which was over 12 years ago- I highly recommend them.

Absolutely the best of the best. Compassionate and so kind. The entire staff are wonderful and Dr…read moreThigpin is an excellent veterinarian. I have been seeing Dr Thigpin with my first baby. Chow 15 years, Pomeranian 15 years, Pomeranian 9years, and my new little Pom 2 years. I would never go anywhere else.

First time here, brought my kitty. Wasn't crazy about the curb service, or losing sight of her for…read morethe time it took. But, everyone was very nice and my kitty seemed pretty mellow about the whole experience. Dr. Crow was great.. Glad I gave them a try, and I have my next appointment set.

Very caring and got me in right away. I would definitely recommend them! They kept me posted and…read moreexplained what they felt was needed and the cost prior which I appreciated very much.

Absolutely. Dr Campbell truly is concerned about my dogs health. She greets him and gives lots of…read morepattings before she exams him. Makes him less likely to become upset.

I was pretty disappointed today. It started out great-my dog had a problem last night and we took…read moreher to River. They couldnt find the problem so I called Middle Valley (her vet) today and they told me we could bring her right in and drop her off to see Dr. Killian-perfect-that is who she always sees. Dr. Killian called me after he was able to see her and determined it was a back issue. He told me she would have to stay in a small Kennel for two weeks and it was imperative that she should stay in the kennel and only get out for a few steps to pee and poop. He suggested that I pick up a small kennel and have it ready when we picked her up. All good so far-I love Dr. Killian! When we picked her up we brought in two kennels to vet office to make sure we had the right size and was going to ask which size to use. We paid the vet bill-$800 and waited to be called to a room to further discuss and ask a few questions. Then a "vet tech" brought her to the WAITING AREA on a leash with her jumping up and down as she was excited to see us! I was shocked and so worried that she was going to damage herself further-that I really didn't even have words. He handed me two medications and told me once a day and twice a day-pain meds and then said Bye. Once my husband got the dog in the kennel and car I went back in to ask if any medication had already been given and any other information when should I give it-still shocked at how the dog had been brought out and very disappointed on how it all transpired. Very disappointed also, that we had not even been given a chance to ask any questions (just needed 5 minutes) to go over everything. Hubby was livid. We have been clients for a long time and have never experienced anything like this before and feel it should be addressed as I wish no one else to experience this, it was very disturbing and stressful.

Excellent service. Very reasonably priced. Professional and intelligent staff. Took good care of my…read morerunway model Sally.

Well I left my boxer over Christmas and picked this place because of a camera in the kennel. My…read moreboyfriend was watching Delilah on camera and said something is wrong with her backside. I only went to Savannah, GA and drove as fast as I could to the kennel. Sign said no pickup until after 3pm. I'm there - they wouldn't let me go back to see her when they brought her out I noticed something was not right with her backside. I asked what happened to her? The girl looks at me and says I have no idea she goes but you did sign off on liability. At this time, I just wanna get Delilah home, but I wanted to come across the counter and ring her neck I looked at her and I said I signed off on liability, not negligence. You have veterinarians right next-door. Something happened to her and she should've been seen. After going to an emergency veterinarian in downtown Chattanooga $8000 later, my dog who just turned four in 2025 is handicapped. She has damage to her back vertebrae's and her anal sphincter. So in other words when she has to go poop, her little nub will go straight up in the air, I have to run to get her outside. She has no control. She also can't wag her nub anymore either I would never recommend this place and I have medical records to back up improve what I'm saying is the truth. I now have a dog that if I need to board her and I have found a boarding facility that I do love she has to wear a diaper. Biggest mistake I have ever made, and I have to live with this for the rest of my life. And unfortunately, so does Delilah.

Thank you so much to everyone who works here. We brought in our sweet kitty who was attacked by…read moreanother animal. The staff at wolftever took her in right away and did everything they could to help her. They were so kind and attentive. They showed true compassion. Our beloved sweet kitty did not survive her injuries but I know with all my heart that she was cared for by those who treated her. I will be forever grateful to the staff at wolftever.

Wonderfully emphatic and kind staff. Heather and Allison spent about 30 minutes on the phone…read moreconsulting me through end of life care for my senior dog, even though she wasnt yet a client of theirs. They offer at-home visits and provided quotes on all services in advance, really reasonable pricing especially considering the highly personalized and at-home care offered. I am grateful for their help and am saving their contact info for the future!

Dr. Gussack is wonderful! My older dog is very cooperative, but hates the vet and is very nervous…read more Dr. Gussack is great with her. My younger dog is high maintenance, anxious, and not as cooperative. Both of my fur babies are special to me, and Dr. Gussack treats them both with care, compassion, and patience. I am so fortunate to have her as our vet. We couldn't be happier!