The company promotes that the sense were to be buy one get one. At checkout, I was told that the discount would be applied after checkout. It was not. I also de-selected the option of package protect because most companies already stand behind the fact that the package will be delivered to your address. All US carriers also already insure that your package will be delivered appropriately. This add-on is a scam. I called customer service they do not answer and then eventually I was told to try back and was disconnected. I emailed them and was given the runaround. I was told that they cannot make any corrections to my order that I placed about 8 hours ago. read more

I purchased flowers for my Mother's Birthday and was very impressed. The online order process was very easy and the flowers were beautiful...no 'filler' flowers, they use quality flowers and make a beautiful arrangements! The flowers delivered nice and early in the day and my mother was surprised and delighted...I will definitely be using them each year for her birthday flowers! read more

Scentaments Designs - Birthday Flowers For Mom...Beautiful! - Florists Near Me - Goodlettsville, Tennessee

I was ordering sympathy flowers for someone in TN, and I live in New England. I randomly called florists I found on-line . I went with Scentaments b/c the other numbers went right to voicemail. Vicki at Scentaments picked up my call and was SO great. She described the various arangements and helped me select the flowers. Best of all - the flowers were delivered less than there hours after I placed the order My relative just sent me a picture - the flowers are fresh and beautiful. Prices are reasonble. Service is GREAT. Thank you Vicky ! read more

Ordered flowers for my daughter's birthday. The arrangement was beautiful and exactly as requested. Because of a recent snowstorm, we delayed the order and the florist didn't miss a beat with handling a last minute request. My daughter and her family just recently moved to the area and we will definitely be using them again! read more

My husband ordered Valentine Day flowers for me. The owner of Scentaments worked with him to enhance the design of the bouquet they had on their website, to personalize for me. They delivered it when they said they would. The floral arrangement was beautiful and the flowers and elements fresh. We will order from this local, small business again. read more

Two of my friends lost a life dear to them, so I decided to send them a plant in memory of their beloved. I researched florists in their area, and noted Scentaments has primarily good reviews. But I ultimately chose them because of their large variety of plants offered. HeartLeaf Philodendrons are one of my favorite house plants, and I was elated to find Scentaments offers them! So I chose one for my friends since it is easy to care for with a little insight, and can last many years without much fuss. A few hours after I placed the order, I received a text from my friends thanking me for the plant I sent. I was very impressed on how quickly it was delivered! Unfortunately, I later learned they had received a Peace Lily instead of a HeartLeaf Philodendron. While the Peace Lily is the same price, and it looks absolutely beautiful from the picture I was shown, it is still NOT what I ordered for them. In fact, there was another florist I had been eying and their prices are lower, but they do not sell HeartLeaf Philodendrons. If I had known Scentaments was going to send whatever, I would've used the other florist and saved myself about $7. Look, I have nothing against Peace Lilies -- in fact, I really like them a lot. But what if one of my friends is allergic to them? Or what if one of them had expressed to me long ago that they don't like Peace Lilies? My point is this...when you order something like a dish garden, it's a crap-shoot, right? You're not sure what you're going to get. But when you order something specific that not every florist in town has - like a HeartLeaf Philodendron - that's what you expect. At least, that's what I expect. Scentaments isn't the first to do this, and sadly I know they won't be the last. It's just really disappointing in the forever gamble of Middle Tennessee florists. Maybe next time I'll buy my plant from a local nursery and have Uber deliver it for me. It will cost about the same in the end. read more

First time ordering from Scentaments. $70+ and not impressed. I ordered the Crazy In Love Daisies arrangement, which was absolutely beautiful online and in a beautiful clear vase. When it arrived, the arrangement had different greenery than what was ordered, and the excessive weedy looking grass stuff drowned out the beauty of the daisies. To top it off, they put it in what looked like a nasty green vase from the 70s. I was sending this to my wife, not my grandmother. I called Scentaments, and after asking about the changes from what I ordered, the woman who answered was very rude. When I called her out on how she was acting, she replied that she was indeed not being rude. I would hate to hear her when she thinks she's being rude. Bad business ethics, and you for sure do not get anything close to what you pay for. Stay away. read more

Scentaments Designs - Florists Near Me - Goodlettsville, Tennessee

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Did my flowers for my wedding, got everything I ever wanted and more!!! Was right in my budget and looked amazing, i love my bouquet it was flawless, didnt know lilies could be so perfect, Vickie was so helpful and didnt pressure me into buying or adding anything i didnt want, read more

My daughter got married in Nashville in January and I live 400 miles away in Mississippi. Vickie Martin met with us for 2 hours and listened attentively to my daughter's vision of what she wanted for her wedding day. Vickie communicated with me multiple times throughout the time leading up to the wedding and made sure that we were pleased with everything. The day of the wedding, the wedding coordinators told us that the flowers were the most beautiful they had seen in their chapel. I highly recommend Scentaments--they made our day very special. read more

Vickie Martin is what makes this locally owned business so special. She is caring, accommodating and a true artist. Vickie went out of her way to make sure my floral arrangement was special and ensured timely delivery. Scentaments is now my go to for any occasion! Be sure to try Scentaments soaps and candles too! read more

I received a surprise delivery of a dozen yellow roses from my husband today (day before Valentines Day) from Scentaments. Although the surprise was sweet, the arrangement was disappointing for the $103 it cost. My first impression was that the vase was too small for such a full arrangement of a dozen roses with fillers. It also just looked sloppy - like someone was in a hurry when they put it together. It certainly doesn't look anything like the picture on their website. (I wish I could attach a picture for you to see.) All the roses were completely opened up, with brown edges starting to form on some, which means they will not last much longer. I did call the shop and talked to Vicki to express my disappointment. She said she was sorry I was not happy with the flowers but was unwilling to offer any type of discount or refund since "they were very expensive flowers." She did offer to pick them up and rearrange them, but I declined. I can do that myself. And a lot better. read more