Two Alex's came and opened up the areas where there was a leak and took out all the mold. They…read morewere very professional and left everything very clean after they finished. Was a good company and I would use them again if needed.

We had this company come to do smoke remediation after the Eaton fire. They were very kind and…read morethorough through the initial visit but things went a bit array after. They didn't provide a clear order of services and multiple people seemed to be coordinating the clean up but all insufficiently. We had to repeated call the office to get updates and know when people were coming into the house. The cleaning crew did a good job on the attic insulation and vent cleaning. But we had to call the powers washers back because they missed a few spots outside. They had the main interior cleaners come before all the other work was done so we had to ask them to reclean the house (we found a lot of dirt and footprints in the house). There was mismanagement of the workers by the company. Our main agent couldn't make it and the replacement they sent to pick up our check straight up lied and ghosted us. All in all, the job was complete and they were open to redoing work when it wasn't done. So we appreciated that.

I had water damage to the area by our window. There had been water ponding the window. The carpet…read morewas wet. I called California water restoration They came within hours. They opened the wall and found mold on the wet wood. They cleared the mold and repaired the damage. His team cleaned the area completely when they were done They were very professional and thorough If I had water damage again the first thing I would do is call CWR

Daniel came same day as a call and used high quality instrumentation to help us pinpoint locations…read moreof water damage and helped guide the demolition to make sure we opened walls up where needed, and where we could stop the demo. Highly knowledgeable about the trade, trustworthy, and an overall nice guy. A rarity in a trade with a lot of insurance-scamy type companies.

We contacted Green Planet Restoration after our home was broken into. The intruder shattered a…read morewindow, hid in our gym room, and left blood on our equipment and belongings. It was late at night on a weekend, and after calling several other companies with no response, Green Planet was available and came out promptly. The representative and employees were very pleasant and professional. There was a discrepancy regarding the billing; however, they were very responsive and eager to help me understand the charges and resolve the issue. I truly appreciated their willingness to address my concerns. I would highly recommend them to anyone in need of biohazard cleanup services.

I had a leak from a bathroom upstairs. I feared it would cause mold. I had requested quotes from 3…read moreplaces. Green Planet was the first to come out. If you want water damage resolved quickly, they are what you are looking for. They were not the cheapest quote but they were the fastest. I got quotes from other places that included drywall repair but they were a few days out. So I decided to go with Green Planet because they could start immediately. The only thing was that their quote didn't include drywall repair. I was told it's another dept and I would need to get a quote or I can find my own handyman. Ok how much can it be? Well after the water damage was resolved, I started getting quotes for drywall repair. I found out it was very expensive. In fact, well past the quote from the other places that included drywall repair. If I were to do it again, I would get quotes for the complete work so I can compare apples to apples.

Built Well Restoration is doing a fabulous job in my mother's home…read more Already finished her main bathroom. Soon to work on her second bathroom. Water damage was the issue. Regarding the value, there was a ton of water damage, upwards of $15,000.00. For what had to be done, it's worth it ! Thank you, Vick for all that you have and are doing for my mother

I came to Vic after a few negative experiences with contractors after a firework destroyed our yard…read moreand part of our home last year. I was quite rattled with the whole experience of dealing with insurance and trying to weed out quality workers amongst the many contractor and restoration companies out there. It took me a while but when I finally came around to Built Well, it was the best decision I'd made throughout this whole horrific endeavor. Vic is highly communicative, straightforward, and transparent from the initial phone call and consult throughout the entire process. He has a calm demeanor that helped my frayed nerves when any weird hiccups with insurance happened. And critically, he stuck to his timeline and the crew finished work in the time they said they would so we were able to move back into our home by the deadline we required. I would recommend him 10/10. He was never pushy with us. A true professional and a great communicator. Our house looks great and the work is solid.

My wife and I recently purchased a home, but before we could move in, we had a water line burst…read moreunder the sink. Lime Green came in and did a fantastic job drying the water damage and documenting all of their work. David and Martin are extremely knowledgeable and professional, and have kept us up to date with their work as they went. Where they really shined has been in helping us deal with the insurance company. Mercury insurance (a terrible company), has spent the last week looking for every possible reason to deny us coverage. Thankfully, at every turn Lime Green has had appropriate documentation and evidence for their work. Not only that, but David has taken the time to walk me through the insurance process step by step, and has even gotten on the phone with the insurance adjuster and myself to fight for our claim. This service was truly above and beyond for what was a small job for Lime Green, but very important for us. Thanks to David and Martin for all their work with us, I couldn't recommend this company more.

I'm taking away a couple stars, unfortunately, because initially my experience was good. The…read morecompany initially agreed that they would come to do a consultation and then provide us with an estimate for the mold removal, do the work, and then give us a 2nd estimate for the reconstruction. We had mold in the bathroom and the master bedroom and the mold smell was particularly horrible in the bedroom by the window. They opened up the bathroom ceiling as well as a chunk below our bedroom window. They removed mold from the bedroom window sill as well as part of the bathroom ceiling and the bottom of the bathroom cabinets. The bathroom mold was from condensation, from a lack of a ventilation system, and a prior leak under the sink. They stated that the bedroom mold was from condensation and that everything in the wall below the window was dry. But it was strange because during the consultation I was told that after they opened up the wall and removed the mold, that they would come back to test to see if there was somewhere outside that was letting water in through/near the window. When it came time to pick up the scrubber and dehumidifier, one of the staff came by and very quickly closed up shop and there was never any kind of test or inspection performed to see what might have been the problem with the window. After the mold removal process, we were offered a quote that forgot to include the ventilation system cost we had requested during the initial consultation for the bathroom. I reached out to ask for the quote to be amended to include the ventilation system cost. During this time the two reconstruction staff at the company happened to quit. I know that these things happen, but it was very unprofessional given that we were living without a full functioning bathroom. They ended up referring us to a general contractor who unfortunately did not work out. I ended up calling someone that had previously done work for me instead. He and one of his colleagues repaired the drywall and installed the ventilation. During the process, the contractor noticed the bedroom window jostled easily and wasn't sealed. While fixing the window he found a spot where water came pouring out of the wall. Evidently during the intense rain water was trickling in through the loose unsealed window. I mention this because LimeGreen did not bother to even look for the water source in the bedroom because they were understaffed. Why on earth did they not think to check if the window was stable in the spot that I told them we thought the mold was in? I don't know much about this but would expect an expert to know what to do to figure out the source of the problem. Instead they just removed a chunk underneath the window and chalked the problem up to condensation. They would have just boarded everything back up for water and mold to continue to grow in the wall. This company is affordable and I liked the professionalism from Martin, but if the owners are overworking/overextending their employees, they are going to be less likely to take the time to find the source of the water and just rush off to the next project.

We had an excellent experience working with DLS Projects Management on our remediation and build…read moreback after some water damage. They cleaned up the damaged areas, replaced drywall, installed a new door, replaced our floor and installed new tile. Everything was done will skill and care. The space looks beautiful! Not only that, but David and everyone else on the team were thoughtful, patient and professional throughout the process.

Mold was discovered as we moved into our newly re-modeled home. After months of going round and…read moreround with insurance, testing, and no discovery of the leak, we decided to take matters into our own hands and look for a remediation company ourselves. After reviewing several companies on yelp and collecting numerous bids, David's team came back with a competitive price with a very non-invasive approach. We started the work with his team (Arturo was the lead) and they actually found the leak that all the other teams could not! Arturo and the crew were very careful with our new home and did a great job keeping us informed through out the process while not just coming in and tearing everything apart, which we read horror stories about previously. If we ever have any issues in the future, we'll be calling David once again. Thank you!

From our first session, I could tell they knew what they had been doing. The team became friendly,…read moreworked tough, and brought a sturdy result on my home upkeep. A couple of delays pushed the timeline out slightly, however the conversation changed into open and sincere during. The completed work met my expectations, and I'd feel assured hiring them once more for future initiatives.

STAY AWAY !!!... Warning to anyone considering this company: after a year of poor communication and…read morestalled work, I'm now moving toward legal action due to the lack of accountability and resolution. They don't deserve the one star!

Rain and his crew came on Thursday and by Saturday. It was all cleaned up including everything…read moremoved in the basement carpet ripped up everywhere. Wonderful job walls cut up 18 inches I couldn't ask for better service in a better person to work with the respect and the willing to work I had them bring an elliptical machine out of the basement, which I would not been able to do without them. They had no problem with it. Great job. Great repair definitely would call again.

I couldn't recommend Pete and his team enough. We've worked with other remediation companies in…read morethe past, and Onsite is easily miles and miles ahead of the others in service, communication, and pricing. Pete responded quickly to my initial request for a quote, but he continued to be responsive throughout the entire process. His team was extremely detail oriented (which is exactly what you want for mold removal) but beyond that they were professional, respectful of our requests (like knocking instead of ringing a doorbell for our napping baby), clean and organized, and honest. It really felt like Pete was on our side at all times, advising on how to handle situations and damage prevention, communicating about findings and options, and generally looking out for our best interest. Dealing with damage in any home is never fun, but Onsite really made it a positive experience. If you're debating between companies, go with them - you won't regret it.

We had a mold situation under our kitchen sink and Restoration General did an excellent job taking…read morecare of the problem fast and efficiently. Ronny was very friendly and communicative throughout the process and went above and beyond to make sure all of our questions were answered and that everything was done correctly by his team. These are true professionals who you can trust to get the job done well.

Restoration General saved us! They took good care of us. We felt the stress come off when they…read moreshowed up and started the work. They covered up with plastic in such a neat and efficient manner. They took care of the mold all in one day! It was a corner of our closet that was effected by a leak upstairs. The workers were professional and friendly. We didn't have to break the bank to pay for it. They gave us an affordable estimate. Thank goodness! We hope we never have to deal with water damage or mold again, but if we do, we will absolutely come back to Resortation General.

Dennis is the main man and he is so great to communicate with. Any questions I had about my extreme…read morewater disaster, I could call Dennis at any time of the day or night. He is all about service. What a personality! He takes great pride in his job and his crew ripped out all the water damaged walls and flooring in my townhouse. I would highly recommend this company. I wish I could find the pictures of my phone but it was three months ago. Dennis made sure that Alexis' crew came in to dry out the completely SOAKED moisture and they brought in huge industrial fans for three weeks. It was definitely a long ugly process! They were very communicative and sent me a progress report every day. I am including the videos to show what happened

I had a major nighttime water leak that damaged the entire first floor of my house. It looked like…read moreit was raining from the ceiling. I called Servpro and they had a crew out in roughly half an hour. Very thorough and professional. I would recommend this business.