I had a major nighttime water leak that damaged the entire first floor of my house. It looked like…read moreit was raining from the ceiling. I called Servpro and they had a crew out in roughly half an hour. Very thorough and professional. I would recommend this business.

I had a great experience with ServPro- they helped with a water intrusion/mold problem and I felt…read morevery confident they took excellent care of me. Also they did not recommend tearing out more than necessary, which other estimators did.

We cannot say enough and praise of well built restoration and construction. All their crafts people…read morewere excellent, well mannered and efficient. Led by the manager of the site Vic, we were always kept in touch with the progress of our problem and its solution. Vic was also a very well trusted partner and our representative with the insurance company. I would recommend built well restoration and construction for any household problems involving accidents that damage the fixtures in the house. Thank you very much Vic

Built Well Restoration is doing a fabulous job in my mother's home…read more Already finished her main bathroom. Soon to work on her second bathroom. Water damage was the issue. Regarding the value, there was a ton of water damage, upwards of $15,000.00. For what had to be done, it's worth it ! Thank you, Vick for all that you have and are doing for my mother

First of all, if you have any plumbing issues and are not a plumber do not attempt to fix it…read moreyourself no matter how insignificant it may seem. Fast forward....we needed to have a company fix our mistake and open our walls after water damage from an upstairs shower. After a few calls I felt most comfortable with Dependable Water Damage Restoration. They were so professional and friendly. They showed up within a few hours with fans. They provided the drying, opening of the walls, drywall repair and painting. Let me tell you, you cannot tell we had an issue!!! Our ceiling is perfectly matched, the paint and texture!! We had two walls in our kitchen/family room affected as well as a wall in our daughter's bedroom. That was 4 different colors of paint in 4 different rooms and all are back to normal. Unfortunately we are not inexperienced with water damage and I cannot praise the team enough.

Two Alex's came and opened up the areas where there was a leak and took out all the mold. They…read morewere very professional and left everything very clean after they finished. Was a good company and I would use them again if needed.

Unfortunately, I cannot recommend One of a Kind Restoration. We had a leak at my mom's house that…read morerequired the involvement of insurance as we had to tear out a bathroom vanity and several pieces of drywall to deal with water damage. I made the mistake of going with this company, recommended by my plumber so I thought they would be good, instead of using someone contracted with my insurance. Initially I was pleased, as the owner of the company took time out of his weekend to help me file the insurance claim over the phone. However, from that point, I was mostly dissatisfied with this company's work and business practices. First, their workers attempted to remove the desk in my mom's bedroom that is literally built into the wall because they claimed they needed to put fans behind it. While I understand that they detected moisture around the desk, I was not happy with the fact that their workers started removing all of the items from the desk and trying to detach it without discussing with me first. I had to tell the owner on the phone to leave the desk alone. Second, they ended up putting too many fans and tripping my circuit breakers several times. A minor complaint, but seems they should have known that beforehand. Finally, and most egregiously, they kept (and still have not returned) my $1k deposit even after getting paid by my insurance company. Every other contractor I've dealt with has rolled the deposit into the final bill, and since the final bill was paid by insurance, I would have expected One of a Kind to return my deposit but they never did, even after I sent multiple emails requesting it back. Overall, while One of a Kind is initially responsive and helpful, their actual work is subpar, and their billing practices are shady in my opinion. If you have a leak situation like the one I did, I would just go through your insurance. Wish I had done that instead of being out $1k for something that should have been entirely covered by insurance.

There aren't enough words in the world to express my frustration with this company…read more Long story short: after a cat 3 water damage event, they set up their fans for a 2-3 day dehumidifier project. Screened the area off with plastic, gave no instruction on how to prepare (and what to remove from the area), and unplugged my freezer full of food without telling us. In the screened off area. Days went by with no progress. Then a smell pushed through the house reeking of sewage. Then it worsened. Their project manager was notified at every step of the way, and our concerns were dismissed. Then when I had enough, I took down their plastic screening on day 13 and it was revealed that they unplugged the freezer. The dehumidifiers were spending my energy to dry the air, defrost my carne asada and lasagnas and butter, distribute putrid scents through the house, all while whirring away with an unrelenting hellish noise. Not to mention all the spoiled pantry items that would've survived 2-3 days--not 2 weeks' worth of heated, dry air. Of course they admitted fault. But those who did were suddenly "no longer with" the company. Emails bounced for MONTHS. We went with other contractors to finish the restoration of course. And then they had the audacity to come to us for $11k (but the agreed upon estimation was $4k). After all, we rented their equipment by day--and the project took 13 days, right? Needless to say we paid them the amount that was agreed to with our insurance adjustor ($4k) and have moved on from the nightmare. Except this company doesn't get off Scott free, because I'm ensuring that this story and the way they handled it is known by all. Hope that $4k you demanded of us I was worth it.

I really was at a loss when I discovered water damage in our guesthouse with suspected mold. I…read morewasn't sure how to proceed, but one thing that was confusing was pretty much no remediation people I talked to would actually patch up the walls/floorboards/baseboards after taking them out and getting rid of the mold! Daniel and his team on the other hand.... They did everything! Daniel was so friendly and chill and seemed to know exactly what the problems were and even pointed out other problems as they went through our repair job that were helpful for preventing further damage and such. When work started, they put up plastic to isolate the problem room and cover furniture that couldn't be moved, took out all effected materials, and Daniel's guys even went to source some floor boards they had to remove due to damage which was something we were having a hard time doing ourselves. It was so appreciated on our part because he went out of his way. Real stand up guy! They patched everything up and it looks good as new and no moldy smell even a month later! When we first got a quote we balked at the price... everything is so expensive now and we weren't sure what to do, but it had to be repaired... so it was worth the price to have the convenience of the team who took out our walls and floors and such to be the ones who put it back. So overall, it made sense to go with Daniel and is team just for the consistency of the care. And they did a great job on both ends!

Highly recommend. Daniel was incredibly reasonable and provided cogent advice with no hidden intent…read moreon up-charging to do unnecessary expensive work. These guys deserve a call.

Pipe in the main bedroom wall ruptured, flooding the bedroom and under the baseboards leading into…read morethe hallway, kitchen, floors, and breakfast room. Tal from Advanced Restoration & Construction initially checked for residual moisture in all those areas, immediately removed wet baseboards and quarter rounds, and placed seven blowers and a dehumidifier in the impacted rooms. He is very professional, personable, and experienced. Advanced Restoration & Construction were available during every step of the mitigation process. Tal came out daily to take new moisture readings and adjust the blower and dehumidifier setup. They patiently listened to and answered all of my questions. All areas are now dry and ready for repair. Based on my experience with them, I highly recommend Advanced Restoration & Construction! The company also helped me deal with my Progressive home insurance. Tal's office assisted me in communicating with them, filling out all the required forms and documents, and ensuring everything was handled smoothly. After seeing Tal and his team's level of care and professionalism during the mitigation process, I also decided to hire them for the repairs. They handled everything consistently, replacing the damaged drywall and baseboards, repainting and restoring the affected areas and bring them back to their original condition. What stood out for me was their attention to detail and, of course, their respect for my home throughout the process.

Not that many companies are ready to help you over the phone and everyone wants to make money even…read morewhen nothing difficult has to be done. It was nice that I got helped over the phone and saved a lot of time and money. Always a pleasure to deal with hones people. Thank you.

We called with a burst pipe and Ben picked up at 1am!! He was at the store in less than an hour…read more Issue was resolved within a few days and Ben was as professional as they come. Thank you Ben. Highly recommended!!

Affordable, reliable, and super professional. SoCali Mold…read moreRemediation saved my family from a big mold problem in the walls. Highly recommended for anyone in SoCal!

The limegreen team made my vacation home in Raleigh livable after a horrible disaster of mold…read more Thank you for the professionalism and courtesy.

I'm taking away a couple stars, unfortunately, because initially my experience was good. The…read morecompany initially agreed that they would come to do a consultation and then provide us with an estimate for the mold removal, do the work, and then give us a 2nd estimate for the reconstruction. We had mold in the bathroom and the master bedroom and the mold smell was particularly horrible in the bedroom by the window. They opened up the bathroom ceiling as well as a chunk below our bedroom window. They removed mold from the bedroom window sill as well as part of the bathroom ceiling and the bottom of the bathroom cabinets. The bathroom mold was from condensation, from a lack of a ventilation system, and a prior leak under the sink. They stated that the bedroom mold was from condensation and that everything in the wall below the window was dry. But it was strange because during the consultation I was told that after they opened up the wall and removed the mold, that they would come back to test to see if there was somewhere outside that was letting water in through/near the window. When it came time to pick up the scrubber and dehumidifier, one of the staff came by and very quickly closed up shop and there was never any kind of test or inspection performed to see what might have been the problem with the window. After the mold removal process, we were offered a quote that forgot to include the ventilation system cost we had requested during the initial consultation for the bathroom. I reached out to ask for the quote to be amended to include the ventilation system cost. During this time the two reconstruction staff at the company happened to quit. I know that these things happen, but it was very unprofessional given that we were living without a full functioning bathroom. They ended up referring us to a general contractor who unfortunately did not work out. I ended up calling someone that had previously done work for me instead. He and one of his colleagues repaired the drywall and installed the ventilation. During the process, the contractor noticed the bedroom window jostled easily and wasn't sealed. While fixing the window he found a spot where water came pouring out of the wall. Evidently during the intense rain water was trickling in through the loose unsealed window. I mention this because LimeGreen did not bother to even look for the water source in the bedroom because they were understaffed. Why on earth did they not think to check if the window was stable in the spot that I told them we thought the mold was in? I don't know much about this but would expect an expert to know what to do to figure out the source of the problem. Instead they just removed a chunk underneath the window and chalked the problem up to condensation. They would have just boarded everything back up for water and mold to continue to grow in the wall. This company is affordable and I liked the professionalism from Martin, but if the owners are overworking/overextending their employees, they are going to be less likely to take the time to find the source of the water and just rush off to the next project.